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VI Sailing Concierge Team
Charter dates: 12/01/2024--12/14/2024
Name on Your Reservation: Gordon Pellerin
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sunny Mango
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived on a Sunday night and there was no one there, but the boat was open for us.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
As we found out during our first rain, the bimini was leaking which was extremely annoying while sitting in the cockpit.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
One of the storage compartments below the salon floor was mold infested and hadn't been cleaned.
VI Sailing Concierge Team
Charter dates: 11/23/2024-12/02/2024
Name on Your Reservation: John Lares
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Zibal
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
VI Sailing Concierge Team
Charter dates: 11/08/2024-11/18/2024
Name on Your Reservation: Valerie MacDonald
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Petunia
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very good overall. Would help to have a video to ensure all is covered
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
They were professional, competent and friendly.
VI Sailing Concierge Team
Charter Dates: 10/06/2024-10/18/2024
Name on Your Reservation: Greta Kennedy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Blueberry
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, there was some confusion bc the boat was not ready so they told us to leave our bags on the dock. We were getting in a taxi to go eat while they finished up the boat and then we were told we had to put everything on the boat or it would be stolen
Did the staff do a good job familiarizing you with the yacht and its equipment?
Not the best checkout. A lot of wrong information including the water maker and tanks but we figured it out. The guy who checked us out was very disrespectful to me so my friend kind of went off on him
Was the yacht clean and in good working condition?
Yes but we had roaches and bugs in the cushions and we were told the boat had ac but it did not have ac. That would have been a no go item had we known before. The genset broke when we were in VG and they sent out a tech to fix it. He said it was a faulty wire and that dyc had installed it in house and would need to fix it. He also told the guy who checked us out that he was not correct as to where the filter was and that I was Indeed correct so I appreciate him having my back bc Ken was very condescending to me and he wasn’t even right
Was the yacht's cooking and cleaning equipment sufficient?
Yes. Missing a few items and had a broken can opener but we made due
Was the yacht well ventilated?
There was no ac except for the cabins. The specs sheet said it had ac so that was a very unpleasant surprise especially bc it was so hot and we didn’t have a lot of wind
Additional comments about the charter company and yacht you chartered?
Probably won’t return to DYC. They have definitely improved but still little things keep happening and I think they just don’t really care
VI Sailing Concierge Team
charter dates 05/18/2024-05/23/2024
Name on Your Reservation: Kevin Karella
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Laura Mae
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Captain Lex
Was the yacht clean and in good working condition?
Yes, except the cushions were stained badly
Was the yacht's cooking and cleaning equipment sufficient?
Yes, however, the icemaker didn’t work and the grill was very difficult to.
Was the yacht well ventilated?
Yes, however, the bathrooms got pretty raunchy. Probably no help for that.
Additional comments about the charter company and yacht you chartered?
The captain made the trip! He tailored our cruise to what we wanted to do and see!
VI Sailing Concierge Team
charter dates 05/10/2024-05/19/2024
Name on Your Reservation: Jason Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Flax
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, however once under sail, we found that the two single forward cabins which noone used was very musty smelling.
There was also a leak in the kitchen sink line so we couldn't pour water down the drain or else it ended up on the saloon floor.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
No. The aft cabins did not have any top hatches (very weird) and the two forward cabins top hatches opened up the wrong way and therefore didn't go a good job catching the breeze. This was the biggest complaint about the boat.
Additional comments about the charter company and yacht you chartered?
Overall good.
VI Sailing Concierge Team
charter dates 04/22/2024-05/06/2024
Name on Your Reservation: Carol Hanley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Eretmochelys
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Our two guests arrived early and were planning to do some provisioning while they were waiting. Dream Yachts wouldn't let them set foot on the boat to inspect the refrigeration and freezer capacity. Otherwise the staff was friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. The person who checked us out was knowledgeable, helpful, and thorough.
They sent a young man to get us back into the marina when we returned to Nassau. Re-entry was challenging with wind, a narrow channel, and lots of expensive boats.
Was the yacht clean and in good working condition?
The boat was clean. A drawer fell out while we were underway and the track was broken so it couldn't be replaced. A ceiling panel fell in the galley, clearly not for the first time. There was a 30 amp fuse for the radio where a 10 amp fuse should have been. The line that held the main sheet block to the deck was frayed. We reinforced it.
The sails were worn and baggy. The main sail was hard to raise and lower, and we wished for a bigger jib.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The toaster was a star! One burner on the stove was better than the other, but that wasn't really a problem. There were too many glasses and cups and not enough storage.
Was the yacht well ventilated?
Since there were no screen on the portholes, the aft cabins had no(!) ventilation. Ugh.
Additional comments about the charter company and yacht you chartered?
Joanne warned us about Dream Yachts, but we wanted a monohull out of Nassau and there were no other choices. After the first few malfunctions, we made friends with the boat. It was fun to sail. We heard other stories (rumors?) about Dream Yachts along the way that made us feel our experience could have been worse.
VI Sailing Concierge Team
Charter Dates: 03/31/2024-04/08/2024
Name on Your Reservation: Cameron Lyndon-James
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Quarda Jeepi
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
No. The entire cookware, cutlery, plates, glasses and equipment needs a complete overhaul. Knifes were blunt, cookware ( pots, pans ), insufficient, old.
Very little cleaning products. For $ 800 for the exit clean and a tea towel and $ 1 bottle of detergent, this needs to be completely revisited and better value appropriated.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Dinghy needs replacing, it was very old. Went flat every day.
Boat is showing signs of wear and tear and is " " only 1 year old.
VI Sailing Concierge Team
Charter Dates: 01/17/2024-02/10/2024
Name on Your Reservation: Jim Graham
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Alhuchar 5
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes!
Was the yacht clean and in good working condition?
Yes, generally.
We had issues with our dinghy that took some time to get fixed. The engine seemed old and not in the best condition and it turned out the fuel line was worn so air was getting in. We wasted a couple of days of our itinerary waiting in Blue Lagoon for someone to diagnose and fix it who never showed up, so we had to retrace our steps to Admiralty Bay where someone met us to resolve the problem; even after that we sometimes had trouble getting it to start.
Was the yacht's cooking and cleaning equipment sufficient?
We had to request some items that weren't originally provided but in the end they were "sufficient" though for some things we had to make do, like using a tray for a frying-pan lid. And the BBQ provided was usable but sketchy.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
A bit more wear and tear on the yacht given how new it was.
DYC staff were very friendly and helpful.
Snorkeling equipment was poor. We brought our own masks and snorkels but next time would bring flippers as well.
VI Sailing Concierge Team
Charter dates: 12/01/2024-12/14/2024
Name on Your Reservation: Gordon Pellerin
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sunny Mango
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived on a Sunday night and there was no one there, but the boat was open for us.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
As we found out during our first rain, the bimini was leaking which was extremely annoying while sitting in the cockpit.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
One of the storage compartments below the salon floor was mold infested and hadn't been cleaned.