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Review A Charter Company Review Virgin Island Sailing®

 4 out of 5

charter dates 05/18/2024-05/23/2024
Name on Your Reservation: Kevin Karella
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Laura Mae
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Captain Lex
Was the yacht clean and in good working condition?
Yes, except the cushions were stained badly
Was the yacht's cooking and cleaning equipment sufficient?
Yes, however, the icemaker didn’t work and the grill was very difficult to.
Was the yacht well ventilated?
Yes, however, the bathrooms got pretty raunchy. Probably no help for that.
Additional comments about the charter company and yacht you chartered?
The captain made the trip! He tailored our cruise to what we wanted to do and see!

 5 out of 5

charter dates 05/10/2024-05/19/2024
Name on Your Reservation: Jason Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Flax
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, however once under sail, we found that the two single forward cabins which noone used was very musty smelling.

There was also a leak in the kitchen sink line so we couldn't pour water down the drain or else it ended up on the saloon floor.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
No. The aft cabins did not have any top hatches (very weird) and the two forward cabins top hatches opened up the wrong way and therefore didn't go a good job catching the breeze. This was the biggest complaint about the boat.
Additional comments about the charter company and yacht you chartered?
Overall good.

 3 out of 5

charter dates 04/22/2024-05/06/2024
Name on Your Reservation: Carol Hanley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Eretmochelys
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Our two guests arrived early and were planning to do some provisioning while they were waiting. Dream Yachts wouldn't let them set foot on the boat to inspect the refrigeration and freezer capacity. Otherwise the staff was friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. The person who checked us out was knowledgeable, helpful, and thorough.
They sent a young man to get us back into the marina when we returned to Nassau. Re-entry was challenging with wind, a narrow channel, and lots of expensive boats.
Was the yacht clean and in good working condition?
The boat was clean. A drawer fell out while we were underway and the track was broken so it couldn't be replaced. A ceiling panel fell in the galley, clearly not for the first time. There was a 30 amp fuse for the radio where a 10 amp fuse should have been. The line that held the main sheet block to the deck was frayed. We reinforced it.
The sails were worn and baggy. The main sail was hard to raise and lower, and we wished for a bigger jib.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The toaster was a star! One burner on the stove was better than the other, but that wasn't really a problem. There were too many glasses and cups and not enough storage.
Was the yacht well ventilated?
Since there were no screen on the portholes, the aft cabins had no(!) ventilation. Ugh.
Additional comments about the charter company and yacht you chartered?
Joanne warned us about Dream Yachts, but we wanted a monohull out of Nassau and there were no other choices. After the first few malfunctions, we made friends with the boat. It was fun to sail. We heard other stories (rumors?) about Dream Yachts along the way that made us feel our experience could have been worse.

 2 out of 5

Charter Dates: 04/21/2024-04/28/2024

Name on Your Reservation: Alan Eldridge
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Maraya
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 2
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Not really. The boat was too new and nobody really new much about it.
Was the yacht clean and in good working condition?
It was clean. It was not in good working condition. There were many issues that detracted from the over all trip and experience.
Was the yacht's cooking and cleaning equipment sufficient?
It lacked a blender and a toaster.
Was the yacht well ventilated?
Sure
Additional comments about the charter company and yacht you chartered?
I wish the character company was more helpful in resolving the issues we had with the boat

 4 out of 5

Charter Dates: 03/31/2024-04/08/2024

Name on Your Reservation: Cameron Lyndon-James
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Quarda Jeepi
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
No. The entire cookware, cutlery, plates, glasses and equipment needs a complete overhaul. Knifes were blunt, cookware ( pots, pans ), insufficient, old.
Very little cleaning products. For $ 800 for the exit clean and a tea towel and $ 1 bottle of detergent, this needs to be completely revisited and better value appropriated.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Dinghy needs replacing, it was very old. Went flat every day.
Boat is showing signs of wear and tear and is " " only 1 year old.

 4 out of 5

Charter Dates: 01/17/2024-02/10/2024

Name on Your Reservation: Jim Graham
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Alhuchar 5
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes!
Was the yacht clean and in good working condition?
Yes, generally.
We had issues with our dinghy that took some time to get fixed. The engine seemed old and not in the best condition and it turned out the fuel line was worn so air was getting in. We wasted a couple of days of our itinerary waiting in Blue Lagoon for someone to diagnose and fix it who never showed up, so we had to retrace our steps to Admiralty Bay where someone met us to resolve the problem; even after that we sometimes had trouble getting it to start.
Was the yacht's cooking and cleaning equipment sufficient?
We had to request some items that weren't originally provided but in the end they were "sufficient" though for some things we had to make do, like using a tray for a frying-pan lid. And the BBQ provided was usable but sketchy.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
A bit more wear and tear on the yacht given how new it was.
DYC staff were very friendly and helpful.
Snorkeling equipment was poor. We brought our own masks and snorkels but next time would bring flippers as well.

 3 out of 5

Charter Dates: 02/05/2024-02/12/2024

Name on Your Reservation: Paul Arbec
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Latika
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Non existant
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes once we finally got in touch with someone
Was the yacht clean and in good working condition?
One navigation screen wasn’t working, no radio and air conditioning/generator problems
Was the yacht's cooking and cleaning equipment sufficient?
Yea
Was the yacht well ventilated?
Tes

 3 out of 5

Charter Dates: 03/02/2024-03/10/2024

Name on Your Reservation: edward hardwicke
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Magnolia
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
As much as can be expected. The cat is more complex than past charters so more information.
I recommend the charter company use a checklist for information to be given. For example, there are three battery banks, three methods of charging, and two gauges. I could not get a clear description of which gauge indicates which, and which charger charges which.
They have a checklist of what is on the boat.
Was the yacht clean and in good working condition?
Yes. and it was a new boat.
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Sylvie was great.

The generator and the water maker stopped working during the charter. The generator was due to a clogged filter that we cleaned out. However, getting guidance from base required going through a couple of people.
Possibly the same issue with the water maker. We cleaned the filter, but the boat did not have the tool needed to re-install. We had to go through the right person to get support, and that occurred two days later when we were close to their base.

 5 out of 5

charter dates 03/16/2024-03/23/2024
Name on Your Reservation: Pierre Wallinder
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Daisy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes they were
Did the staff do a good job familiarizing you with the yacht and its equipment?
Ok I guess, I wish they explained more about the interactivity of generator , alternator and water maker
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
But only one small French press, suggest up a size
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The boat was new and in very good condition
Cruising Area

Did you like the area you chartered in?
Yes , we had an overall positive impression
Prices for food and moorings was totally affordable

 5 out of 5

Charter dates 03/02/2024- 03/09/2024
Name on Your Reservation: Joe Clausen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mopy 3
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly, very pleasant to work with.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Thorough review of systems with no questions during our time alone
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes. It was beautiful
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