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Review A Charter Company Review Virgin Island Sailing®

 4 out of 5

Charter Dates: 03/31/2024-04/08/2024

Name on Your Reservation: Cameron Lyndon-James
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Quarda Jeepi
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
No. The entire cookware, cutlery, plates, glasses and equipment needs a complete overhaul. Knifes were blunt, cookware ( pots, pans ), insufficient, old.
Very little cleaning products. For $ 800 for the exit clean and a tea towel and $ 1 bottle of detergent, this needs to be completely revisited and better value appropriated.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Dinghy needs replacing, it was very old. Went flat every day.
Boat is showing signs of wear and tear and is " " only 1 year old.

 4 out of 5

Charter Dates: 01/17/2024-02/10/2024

Name on Your Reservation: Jim Graham
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Alhuchar 5
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes!
Was the yacht clean and in good working condition?
Yes, generally.
We had issues with our dinghy that took some time to get fixed. The engine seemed old and not in the best condition and it turned out the fuel line was worn so air was getting in. We wasted a couple of days of our itinerary waiting in Blue Lagoon for someone to diagnose and fix it who never showed up, so we had to retrace our steps to Admiralty Bay where someone met us to resolve the problem; even after that we sometimes had trouble getting it to start.
Was the yacht's cooking and cleaning equipment sufficient?
We had to request some items that weren't originally provided but in the end they were "sufficient" though for some things we had to make do, like using a tray for a frying-pan lid. And the BBQ provided was usable but sketchy.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
A bit more wear and tear on the yacht given how new it was.
DYC staff were very friendly and helpful.
Snorkeling equipment was poor. We brought our own masks and snorkels but next time would bring flippers as well.

 3 out of 5

Charter Dates: 02/05/2024-02/12/2024

Name on Your Reservation: Paul Arbec
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Latika
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Non existant
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes once we finally got in touch with someone
Was the yacht clean and in good working condition?
One navigation screen wasn’t working, no radio and air conditioning/generator problems
Was the yacht's cooking and cleaning equipment sufficient?
Yea
Was the yacht well ventilated?
Tes

 3 out of 5

Charter Dates: 03/02/2024-03/10/2024

Name on Your Reservation: edward hardwicke
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Magnolia
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
As much as can be expected. The cat is more complex than past charters so more information.
I recommend the charter company use a checklist for information to be given. For example, there are three battery banks, three methods of charging, and two gauges. I could not get a clear description of which gauge indicates which, and which charger charges which.
They have a checklist of what is on the boat.
Was the yacht clean and in good working condition?
Yes. and it was a new boat.
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Sylvie was great.

The generator and the water maker stopped working during the charter. The generator was due to a clogged filter that we cleaned out. However, getting guidance from base required going through a couple of people.
Possibly the same issue with the water maker. We cleaned the filter, but the boat did not have the tool needed to re-install. We had to go through the right person to get support, and that occurred two days later when we were close to their base.

 5 out of 5

charter dates 03/16/2024-03/23/2024
Name on Your Reservation: Pierre Wallinder
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Daisy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes they were
Did the staff do a good job familiarizing you with the yacht and its equipment?
Ok I guess, I wish they explained more about the interactivity of generator , alternator and water maker
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
But only one small French press, suggest up a size
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The boat was new and in very good condition
Cruising Area

Did you like the area you chartered in?
Yes , we had an overall positive impression
Prices for food and moorings was totally affordable

 5 out of 5

Charter dates 03/02/2024- 03/09/2024
Name on Your Reservation: Joe Clausen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mopy 3
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly, very pleasant to work with.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Thorough review of systems with no questions during our time alone
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes. It was beautiful
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 1 out of 5

Charter Dates:01/19/2024-01/27/2024

Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 1
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
No. Terrible.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Left details off.
Almost angry personnel at check out.
Was the yacht clean and in good working condition?
Yes
No sound system.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Generator intermittent
Additional comments about the charter company and yacht you chartered?
I will never use Dream Yacht Charters again.

 4 out of 5

Charter Dates: 12/09/2023-12/16/2023

Name on Your Reservation: Tiffany LaFontaine
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Dream Carriacou
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 4
Was the yacht comfortable and clean?
The yacht was very clean, and the cabins were comfortable, except for the air-conditioning situation. The kitchen was kept clean and the guest were also very tidy.
Was the yacht well ventilated?
No, four out of six cabins did not have air-conditioning functioning, and the generator was turned off at 10 PM every night, as expected, but with no discussion to try and keep it running. The cabins were sweltering during the night, and a few guests ended up sleeping on deck to get fresh air.
Was the crew friendly and accommodating?
The chief stewardess was very friendly and accommodating, even though she spoke very little English. She was always smiling, always joking with the guest, interacting, and being extraordinarily accommodating. We loved having her on board.

The captain was not as warm and welcoming, and interacted very little with non-speaking guests. When the French speaking guest requested that he speak English, he denied that request. He seemed perfectly in his Sailing abilities, just not very friendly. Did make an American insult our last night by saying he was surprised that we liked the food on board because it wasn’t hamburgers and had flavor. we were expecting the sentiment expressed, as we were the only two American guest on board.
Was the food good and well presented?
The food was great and well presented. Alice took great pride and her meal preparation and served everything with great affection and was accommodating to individual request.
8. Additional comments about the yacht and crew?
It would be extremely helpful to know if you are the only English-speaking guests on board. It was a bit uncomfortable, having very little communication with the crew and additional guest for an entire week.