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VI Sailing Concierge Team
Charter dates: 12/19/2024-12/26/2024
Name on Your Reservation: Timothy Brennan
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Alpenglow
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes, there should be a grill brush to clean the barbecue grill
Was the yacht well ventilated?
Yes, one bathroom had an odor that was noted on the checkout list
Additional comments about the charter company and yacht you chartered?
Sunsail/moorings was very attentive to our needs. We had a lazy jack malfunction two hours into our trip. We returned to port and they did the repair and got us going within a very short tinme.
VI Sailing Concierge Team
Charter dates: 12/14/2024-12/21/2024
Name on Your Reservation: Jim vail
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bellatrix
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very nice.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Sunsail did a good job showing me all boat systems.
Was the yacht clean and in good working condition?
It was very clean and in great working order.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, everything was as expected
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We booked a 46 foot monohull and Sunsail upgraded us to a 45 foot catamaran. We are most grateful as the cat was much more comfortable.
VI Sailing Concierge Team
Charter dates: 11/17/2024-11/25/2024
Name on Your Reservation: Erik Dyce
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: PAradox
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter dates: 11/09/2024-11/15/2024
Name on Your Reservation: Guidry
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Paradox
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Clean
Broken jammer and broken oven. I called about the broken over on day 1. They told me a chase boat would be out to fix it. No one ever came through the charter. We had items that needed to be baked that we had to give away since no oven.
Was the yacht's cooking and cleaning equipment sufficient?
See above for oven. Rest of equipment was fine. No cork screw.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Everyone did a good job.
VI Sailing Concierge Team
Charter dates: 08/10/2024-08/17/2024
Name on Your Reservation: Andrei Piriutko
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sul Vento
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
It was really good. And a bit beyond my expectations
VI Sailing Concierge Team
charter dates: 07/27/2024- 08/03/2024
Name on Your Reservation: James Gordon
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Debwin
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, they explained everything in detail.
Was the yacht clean and in good working condition?
The yacht was clean. Everything was in good working condition, with the exception of the generator and and port A/C system.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. I am not sure why we had bone china for dinner plates. The knives need to be sharpened.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
I have chartered with Sunsail in the past. This was the first time I chartered a sailing catamaran as opposed to a mono-hull. The catamaran had much more room and was more comfortable.
The Sunsail folks were a great help with the paperwork and organizing our transportation back to the airport for out departure.
VI Sailing Concierge Team
Charter Dates: 03/15/2024-03/23/2024
Name on Your Reservation: Patrick Hillard
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Incommunicado
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Again - miscommunication and poor information. We were told that the skipper would not come aboard until Saturday morning, and that someone at the base would give our boat briefing on Friday afternoon upon our arrival. Turns out, unknown to us, the skipper had been waiting for us most of the afternoon on Friday (see previous comments). The skipper then gave us a partial boat briefing. No staff involved. I had to figure out how to get the propane flowing for the stove (and a few other things) so that we could eat aboard Friday night.
Was the yacht clean and in good working condition?
Yes clean, but NO to good working condition: 1. The batteries on this boat were basically dead. They could not hold a charge overnight. Skipper had to run the generator most of the evenings so that we could have enough power until the following day. 2. Except for the two short docklines that were thrown aboard from the dock, WE HAD NO LINES ABOARD. As a sailor myself, I know what a danger it is to sail without sufficient lines aboard that can be used for all kinds of situations. 3. The air conditioning thermostats did not function. The AC was either full blast or off.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Lack of attention to correct information, lack of attention to important yacht attributes such as fresh batteries and plenty of lines will prevent me from using VI sailing and SunSail again. I have had much better experience with the so called "second tier" charter companies. On the positive side, our skipper (vincent) was great throughout the whole trip.
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter Dates: 02/03/2024 - 02/11/2024
Name on Your Reservation: Aimee Darling
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Margaritaville
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter Dates: 01/06/2024-01/13/2024
Name on Your Reservation: Steve Wiegel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Shamwari
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
No, had many problems with the boat but they brought us another boat.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Not the first boat
Additional comments about the charter company and yacht you chartered?
Like I said we had problems with the first boat but they made it right with an upgraded boat to finish our trip. Staff was great especially Kendall. He is the reason we'll be coming back again.
VI Sailing Concierge Team
Charter dates: 04/25/2025--05/06/2025
Name on Your Reservation: Ted Kakuris
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Texas Two Step
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The crew working at Sunsail Belize were top-notch, friendly, respectful, and answered any questions we ever had along the whole trip. I would highly recommend this being the only charter company you go with in Belize.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Thank you for a great trip