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VI Sailing Concierge Team
Charter dates: 12/27/2024-01/04/2025
Name on Your Reservation: Arnie Journeay
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunata
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Extremely, I cannot recommend this company enough. Very easy to work with, boats were excellent. Small enough where you felt a personal connection. My best charter ever!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, very thorough.
Was the yacht clean and in good working condition?
Excellent condition
Was the yacht's cooking and cleaning equipment sufficient?
Brand new and well appointed
Was the yacht well ventilated?
Yes, but the AC was a big help
VI Sailing Concierge Team
Charter dates: 11/18/2024-11/25/2024
Name on Your Reservation: Jeffrey Richard
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mr T
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
A few things we had to figure out ourselves
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We had to wait a couple of hours for the boat to get ready which messed up our itinerary for our first day
VI Sailing Concierge Team
Charter dates: 11/10/2024-11/17/2024
Name on Your Reservation: Robin Bell
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Naya
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes most definitely, I would like to thank Zevy, Teka & Kelly Soares for the fantastic service.
The complete team in the BVI are fantastic
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Teka was very thorough and ensured we new everything.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Great experience and we will definitely return again
VI Sailing Concierge Team
charter dates: 07/25/2024-08/05/2024
Name on Your Reservation: Tim Sanborn
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Star of the Seas 2
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived after hours for a sleep aboard, so no charter company staff were present. We had to walk the marina to find the boat and the facilities. I suggested to the boat debriefer that BVI Yacht Charters create a PDF diagram of their base for late arriving charterers.
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
VI Sailing Concierge Team
charter dates 06/20/2024-06/30/2024
Name on Your Reservation: Vincent Jahn
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jillsea
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Above and beyond service
VI Sailing Concierge Team
charter dates 04/05/2024-04/14/2024
Name on Your Reservation: Don Scribner
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Split Decision
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Amazing. Especially Abbey
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. Top notch! Love Anthony!
Was the yacht clean and in good working condition?
Of course. Dumb question
Was the yacht's cooking and cleaning equipment sufficient?
Spotless
Was the yacht well ventilated?
For most of us
Additional comments about the charter company and yacht you chartered?
Go no where else. No need.
VI Sailing Concierge Team
Charter Dates: 03/11/2024-03/18/2024
Name on Your Reservation: Angela Ruppel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Island Odyssey
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Everyone was very friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
They did an OK job. They had us watch a video ahead of time about the boat. We didn’t realize it wasn’t the exact boat. The video had a water maker on it. We didn’t realize until the second day that we didn’t actually have a water maker. That was inconvenient and I feel that they should’ve made a point to tell us the differences between our yacht and the video that we watched.
Was the yacht clean and in good working condition?
The yacht was very clean and in decent working condition. Starboard side air conditioners didn’t work when we started. We were able to make shift a temporary Repair while we were on the boat. This seems like something that should’ve been found before we started our journey. But I don’t know for sure. This was our first true bareboat adventure.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, cooking and cleaning equipment was sufficient. I’m glad they supplied us with two boxes of matches. That was helpful. That was not on my packing list.
One mild complaint is that they did not supply us automatically with propane tanks for the grill. We didn’t think to ask about this ahead of time. They said we were supposed to ask for them at checkout. It would have been helpful if they took it upon themselves to ask us instead of waiting for us to think about it.
Was the yacht well ventilated?
Ventilation was good.
Additional comments about the charter company and yacht you chartered?
We signed up to have 10 people in the boat. They only had bedding for eight people. This was also an inconvenience. We were sharing sheets and blankets, and it was not ideal.
They also did not tell us where the suction cups were to check the bilge compartments. We eventually found them on day number five. Now I know what they look like and maybe would have found them sooner.
Again, this is our first true bare boat experience, and we learned a lot.
VI Sailing Concierge Team
Charter Dates: 02/26/2024-03/09/2024
Name on Your Reservation: Carrie Knudsen
Boat Name: Ithaka
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter Dates: 02/17/2024-02/24/2024
Name on Your Reservation: Edward Anderson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bigelli
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. However, there should be a book included with all of the working on the boat;
Switching water tanks, filling water tanks, operation of the generator and inverter, dumping holding tanks.
There was a lot of information during the familiarization tour. Too much to remember. A reference book is needed
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
I was never informed as to anchor rode/ground tackle. The very first night we needed to anchor in 60’ of water. There was not enough anchor ride for this. We ended up dragging anchor. It was a VERY stressful night.
VI Sailing Concierge Team
Charter dates: 12/26/2024-01/03/2025
Name on Your Reservation: Chris Krimendahl
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: All The Perks
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Absolutely
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
The yacht was appointed very nicely.
Didn't see much in the way of cleaning equipment but we purchased what we needed.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
I was impressed by the cleanliness, the layout and how well the galley was equipped.