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VI Sailing Concierge Team
charter dates 06/15/2024-06/25/2024
Name on Your Reservation: Kelly Stephens
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Great Catsby
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The BEST......
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigate......5 Star Yacht and support Crew....
VI Sailing Concierge Team
charter dates 06/10/2024-6/19/2024
Name on Your Reservation: Matt Gorajek
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Skye
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Had problems with the dingy motor not running smoothly. Thats all
VI Sailing Concierge Team
charter dates 06/15/2024-6/23/2024
Name on Your Reservation: John Niccolls
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Island Nomad
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very friendly boat briefer. A little bit less than complete but I’m a fairly experience mariner and it was sufficient
Was the yacht clean and in good working condition?
Yes but through no fault of Navigare one of the fuel gauges was wrong and that tank was low when the boat was accepted. It all worked out with a pretty quick delivery of fuel by Navigare’s team and a stop for fuel (provisions and ice) at Spanishtown. Navigare quickly agreed that the tank was low and fairly settled the final charges.
Was the yacht's cooking and cleaning equipment sufficient?
Very good galley and plenty of refrigeration space.
Was the yacht well ventilated?
It was hot there last week and we used the AC at night. I don’t think catamarans built by anyone ventilate well.
Additional comments about the charter company and yacht you chartered?
The Navigare office, dock and cleaning crews are very helpful and friendly. I’ve used at least five different BVI charter providers and our experience with Navigare was pretty close to perfect. Please tell them how pleased we were. As an example, at the base our last morning I was just stepping off the boat to put a bag of trash in a trash container about 50 feet away when one of the dock crew insisted on taking it and doing it himself.
VI Sailing Concierge Team
charter dates 05/28/2024-06/04/2024
Name on Your Reservation: Cooley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless joy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Mostly. There were issues with the holding tank gauges, the water tank gauges, and the cooling system for the generator. Didn’t seem like the boat had been thoroughly checked out before we left. They had a really big group return the day before our charter started.
Boat was very nice and clean. Like new. Other than a bunch of gauges all the systems worked.
Oh, except the anchor chain counter. Which didn’t work, and wouldn’t have been an issue… but the anchor chain was not marked for length, so it made it really hard to figure out how much chain we had out.
Was the yacht's cooking and cleaning equipment sufficient?
Very much so.
Was the yacht well ventilated?
Like to shut down gen and open hatches before bed. Forward cabins could have been better designed to maximize airflow.
Additional comments about the charter company and yacht you chartered?
Seems like a lot of sail controls have been simplified to the point that they’re less fun. I like having a Genoa over a self tacking jib. And running all lines to one point made kind of a mess.
On the flip side a lot of the boat systems were overly complicated. I prefer simple gravity controls to pump out waste tanks vs. pump systems. Plus a lot of the hi tech water, waste and other gauges had really fancy displays… but they didn’t work.
VI Sailing Concierge Team
06/06/2024-06/14/2024
Name on Your Reservation: Robert Davis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: No Shoes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly. More than accommodating. Supportive and attentive.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes. The navigation instumentation includng autopilot needs to be recalibrated though
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Will charter through Navigare again
VI Sailing Concierge Team
06/01/2024-06/08/2024
Name on Your Reservation: Wilson Lagraize
Boat Name: Taisia
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Excellent
Was the yacht's cooking and cleaning equipment sufficient?
Definitely
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Great, helpful and pleasant.
VI Sailing Concierge Team
05/29/2024-06/06/2024
Name on Your Reservation: stephen lamboy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jays n Seass
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 0
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
I would give them an 8.5 out of 10. They were not overly friendly but business like and well organized. They were not interested in getting to know us really, but they were not rude in the least. I would charter with them again.
They did reach out when we were underway to see how it was going.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes- very thorough on all systems with one exception. I suggest not taking the boat out until you have raised the mainsail with the lazy jack system. This will save a lot of trouble as it can be tricky to raise the sail with the full battens.
I would also suggest that if you haven't used the latest B&G/Garmin chart plotter nav system to go online and run the free tutorial. This will save time.
One thing we were not made clear about- if there is an issue with the boat while underway they will walk you through the cure or come to you. We could have used this one time for the mainsail.
Was the yacht clean and in good working condition?
Excellent
Was the yacht's cooking and cleaning equipment sufficient?
Clean and sufficient.
Was the yacht well ventilated?
yes, very
Additional comments about the charter company and yacht you chartered?
The port pilots are very skilled. They take the boat in and out of the slip for you. The space in the harbor is very tight and there is always wind. This is a great convenience.
VI Sailing Concierge Team
05/03/2024-05/11/2024
Name on Your Reservation: Michael Prost
Boat Name: Lili
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yep
Did the staff do a good job familiarizing you with the yacht and its equipment?
very good
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
We had AC otherwise might have been tough.
VI Sailing Concierge Team
06/21/2024-07/02/2024
Name on Your Reservation: William W Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Piece of Mind
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, very friendly and accommodating. Great staff!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Teapot had hole in bottom, but we got by.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Despise the doors!. Distance between the lazy jacks very tight - battens kept hanging up while raising the main.