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VI Sailing Concierge Team
Charter dates: 06/29/2025--07/09/2025
Name on Your Reservation: Rolf Blizzard
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Dorothea
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Everyone was friendly and helpful. It does take a good bit of time to get things done. I realize that it is “Island Time,” but these are precious moments that we have paid for. Would like to see a little more assertiveness on getting our needs met. Avril and her team are all pros and we love working with them. We came back on a Wednesday and it was obvious that they probably have a skeleton crew on those days. Overall, a good four star experience. To get that five if we could get a little faster response, it would be a home run.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Much better boat briefing this trip. Shanda was awesome.
Was the yacht clean and in good working condition?
The boat was clean and in great working order. We had no mechanical issues the whole trip. Probably the best mechanical experience we have had in our 12 trips. Only issue was a bilge pump that we had to “wake up” each morning but otherwise great.
Was the yacht's cooking and cleaning equipment sufficient?
The cooking and cleaning equipment was sufficient. I would be careful about cross-checking the amenities that are offered. On our boat it was stated that there was a microwave. When we got to the boat, there was no microwave and I asked the staff about the same. They said the boat did not have a microwave however when I went back and checked the paperwork that you guys had sent it clearly indicated a microwave was present. A very first world problem that we did not want to hold the trip up, but I would caution you on making sure that the equipment that is promised is actually on the boat. If that changes, I would rather the company be upfront about it being missing rather than making out like it was never supposed to be provided.
Was the yacht well ventilated?
The yacht was well ventilated and the air conditioning worked great. Only a slight issue in the mornings with it, filling up the bilge and having to wake up the bilge pump. Not a major issue as it only impacted the air conditioning in the salon. Room air conditioning were top shelf.
Additional comments about the charter company and yacht you chartered?
Again, we were happy to be back with Navigare. We have used them more than any other company in the BVIs. The boat was a fantastic design. I would be cautious about Navigare getting a little complacent with their continued growth. Patrice was outstanding with recommendations on our arrival back to the base after the trip. She had a lot on her as she was the only one in the office that day. Dock staff could use a little brushing up. It may have been just the fact that there was a limited number on our return day. We would not hesitate to use Navigare and we would certainly want to make sure that we had the newest version of the same boat. It was the highlight of the trip.
VI Sailing Concierge Team
Charter dates: 05/14/2025--05/23/2025
Name on Your Reservation: Joseph Cayer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The staff at Navigare were incredible! From the moment we stepped in the office to the time we checked out they were great! The catamaran was in beautiful shape and everything was perfect. The office staff was professional and polite, they were so accommodating and genuine. The dock staff was amazing, professional and polite!
Did the staff do a good job familiarizing you with the yacht and its equipment?
We had a pretty thorough walkthrough of all the systems aboard and I felt comfortable with the Catamaran after we had finished.
Was the yacht clean and in good working condition?
The Catamaran was beautiful and clean!
Was the yacht's cooking and cleaning equipment sufficient?
The Catamaran did not have a spatula or broom. We picked up a spatula from the store and there was a dust pan and brush onboard.
Was the yacht well ventilated?
All the windows, ports and doors worked great. They allowed a great flow of air when we needed it. The air conditioner ran cold!
Additional comments about the charter company and yacht you chartered?
Navigare is first class and I will not hesitate to charter with them in the future! The Michelle Ma belle was in fine shape and actually was better than we expected. 2 refrigerators with freezer shelves and 2 refrigerator drawers, plus a cooler for ice and drinks.
VI Sailing Concierge Team
Charter dates: 05/12/2025--05/19/2025
Name on Your Reservation: Steven "Joe" Marinello
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beachcomber
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes they were very friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. I got a very good familiarization with the boat. One complaint...is whoever began prepping the boat turned on the engines and left them running for about three hours with shore power attached. That was fuel I was obviously charged for...and made inspection of the engine compartments needlessly uncomfortable and brief.
Was the yacht clean and in good working condition?
The yacht was mostly clean. It could have been a little cleaner. Found some dental floss on the floor of a head, two of the heads had a bit of human waste on underside of seats and three of the beds had to be made up by us. I would have expected all beds to have been made up. Other than that...the boat was VERY clean.
Was the yacht's cooking and cleaning equipment sufficient?
The yacht's cooking equipment was just adequate. Needed a few more pot lids (for the pots on board), a few sharper knives (none of them were sharp and the sharpener on board was not useful), needed a couple spatulas as well. Other than that, lots of good pots, dishes and glasses.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
Charter company seemed top flight really. Everyone we came into contact with was great. Very helpful and professional. Their technical support was responsive and helpful. The yacht was brand new. It was fantastic...BUT the intake to the generator seems to be a weak spot on the Fountaine Pajot Aura 51. On a mooring ball, multiple nights in a row, seaweed got sucked into the generator raw intake and clogged the seacock valve/line. The basket was full as well...but that was doing its job. Whatever mechanism shields the outside of the intake allows seaweed through easy enough that I had to clean the basket about 6 times...and remove the tubing from the seacock valve and blow the seaweed back out of the boat with the dinghy pump...once at 3am. Otherwise beautiful boat.
VI Sailing Concierge Team
Charter dates: 05/04/2025--05/09/2025
Name on Your Reservation: Guidry
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax n joe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Staff and crew were very nice and helpful. 5/5 for office staff
Did the staff do a good job familiarizing you with the yacht and its equipment?
4/5 star here
Was the yacht clean and in good working condition?
3/5 for boat working correctly. The yacht is just getting old. Safety lanyard for dingy outboard was not needed to start the engine and keep it running. Pulling off the safety cord did not stop the engine. The engine would have to be choked to stop the engine.
The briefer did not state limits about how many rpm to cruise yacht engines. We ran them at 2400 rpm. 2400 rpm was about 3/4 throttle. Starboard engine overheated. I called to discuss issue during the charter and they were upset because I was running the engines to hard. I have the briefing on video. He never set a limit. They wanted the engines run at 1800 rpm. The boat moved at 3.5 knots at this rpm setting.
One of the winches did not work properly. I didn’t know this until I put pressure on it with the jib and the line went spinning out of control on the wench. Wench spun freely in both directions. I was able to run the sins without third wench, it was just annoying. The entire port side of the boat stayed hot at night. The a/c setting woukd not allow it to be set lower than 78 degrees.
J n j is an older boat, we knew that going in, hence the lower price. However, I was slightly disappointed in tender issues and the briefer clearly was not that knowledgeable of his job. Luckily, I have done 7+ charters and new what I needed to know already. Slightly disappointed with navigare experience. They have done us well in the past.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes with port lights etc but
A/c no
Additional comments about the charter company and yacht you chartered?
See above
VI Sailing Concierge Team
Charter dates: 04/20/2025--04/26/2025
Name on Your Reservation: Johann Edwards
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Blu Heron
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The staff was very friendly. I felt like a customer instead of a number.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
All hatches worked fine as well as AC.
Additional comments about the charter company and yacht you chartered?
We would rent again with Navigare.
VI Sailing Concierge Team
Charter dates: 11/30/2024-12/08/2024
Name on Your Reservation: Correll
Boat Name: Michelle ma belle
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very thorough
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter dates: 11/23/2024-11/30/2024
Name on Your Reservation: Monley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Saphirre of the seas
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
No
VI Sailing Concierge Team
Charter dates: 11/03/2024-11/08/2024
Name on Your Reservation: Denis Connor
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Moana
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes excellent
Did the staff do a good job familiarizing you with the yacht and its equipment?
First class all the way especially the Charter captain who explained everything about Moana
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter Dates: 11/02/2024-11/10/2024
Name on Your Reservation: Alex Shearer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seas the Day
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. They did not all seem to be on the same page, but maybe that is just part of chartering a boat in the BVI.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Overall yes. There was a lot of mouse feces in one of the holds, the boat did not actually have a water maker, and one of the starter batteries went out mid charter. The dinghy was a bit under inflated and then pumps on board were not useful. But, overall the boat was great!
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes, AC is great
VI Sailing Concierge Team
Charter dates: 07/07/2025--07/15/2025
Name on Your Reservation: Vicki Moon
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seas Another Day
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived after closing. We did a sleep aboard which I highly recommend.
Did the staff do a good job familiarizing you with the yacht and its equipment?
We had a captain but familiarized ourselves with the boat upon arrival. Natalia was our captain. She did a fantastic job of ensuring we saw all the hot spots and securing mooring balls in the busy places so we didn’t have to be in an hurry to get there. We really enjoyed her company. She was part of the family for a week!
Was the yacht clean and in good working condition?
Loved the boat. Very user friendly. Had a full size refrigerator, an ice maker and a water maker. Boat was very clean and well stocked with everything needed in the kitchen.
Was the yacht's cooking and cleaning equipment sufficient?
The kitchen was well stocked with cooking and cleaning supplies.
Was the yacht well ventilated?
Loved that the back door in the main galley raised up like a garage door to make it more open.
Additional comments about the charter company and yacht you chartered?
Navigare was easy to work with and kept me updated on pertinent information.