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VI Sailing Concierge Team
charter dates 04/03/2024-04/11/2024
Name on Your Reservation: Villeneuve
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Don,t Rene
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes no problem with the team
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes no problem clean yes, like I said before, the boat need love, look like a four years taxi.
Was the yacht clean and in good working condition?
Clean yes.
Was the yacht's cooking and cleaning equipment sufficient?
No
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Great people at the base.
VI Sailing Concierge Team
charter dates 05/12/2024-05/19/2024
Name on Your Reservation: Robert Cross
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beso
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very positive
VI Sailing Concierge Team
Charter Dates: 04/06/2024-04/13/2024
Name on Your Reservation: Janice Smith
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: High Life
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, to a degree. The man providing the briefing forgot one very important fact. We were never told that the fuel is drawn from one tank only, and we had to manually move fuel from one tank to the other. Once we realized a few days later that one tank was much lower than the other, we called and was given confusing directions on how to balance out the tanks. This create an issue where too much fuel was moved to one of the tanks. Then we were told there was no way to move fuel back to the now almost empty tank. This create a very stressful ride on the last day praying we would not run out of fuel in the starboard engine in 30 knot winds.
Was the yacht clean and in good working condition?
The yacht was clean, everything worked just fine - but it was definitely a bit beat-up and worn.
Was the yacht's cooking and cleaning equipment sufficient?
It could use more cleaning equipment. All that was provided was a small hand broom and no cleaning solutions. We only used the microwave.
Was the yacht well ventilated?
Yes, but the helm isinglass is very old and worn and hard to see thru. Especially right in front of the helm station. You want to see and get fresh air. So trying to roll it up we found many of the holders missing. Flapping was annoying
Additional comments about the charter company and yacht you chartered?
The microwave needs to be better attached. In rough seas, twice it fell and created a mess. The last time it fell, it hit the sink faucet, pushing the faucet over the counter and turning on the water, which leaked all over the galley.
VI Sailing Concierge Team
Charter Dates: 04/05/2024-04/14/2024
Name on Your Reservation: Peter N. Tamposi
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nacho Dinghy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The Moorings base at Abaco was the best run charter outfit I have experienced. The boat was in excellent shape and the ground crew super helpful and pleasant.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Totally.
Was the yacht clean and in good working condition?
Excellent.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
They get an A+ in my book. I've seen my share of mediocre charter companies, including other Moorings bases, but these guys had their act together.
VI Sailing Concierge Team
charter dates 03/16/2024-03/21/2024
Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very Friendly, being our first time it took a lot longer than expected to gather details and there were items missing on our boat that we were trying to fulfill. Mainly cushions and towels.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The boat was clean, but the air was not working well
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: Oryx
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
YES
Did the staff do a good job familiarizing you with the yacht and its equipment?
YES
Was the yacht clean and in good working condition?
YES
Was the yacht's cooking and cleaning equipment sufficient?
YES
Was the yacht well ventilated?
YES
Cruising Area
Did you like the area you chartered in?
YES
VI Sailing Concierge Team
charter dates 03/01/2024-03/09/2024
Name on Your Reservation: Callaway
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Far Away
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings is excellent in every wsy.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter dates 03/14/2024-03/22/2024
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes better than normal
Was the yacht clean and in good working condition?
Yes Brand new
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: This is it
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
charter dates 05/02/2024-05/08/2024
Name on Your Reservation: Jacob Wood
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jenni Lou
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Mostly good
Was the yacht clean and in good working condition?
The generator had issues and the anenometer didn’t work. Otherwise no problems at all
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very nice and helpful. Had some trouble hailing the harbor master when coming in.