Reviews

Charter Dates: 04/06/2024-04/13/2024

Name on Your Reservation: Janice Smith
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: High Life
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, to a degree. The man providing the briefing forgot one very important fact. We were never told that the fuel is drawn from one tank only, and we had to manually move fuel from one tank to the other. Once we realized a few days later that one tank was much lower than the other, we called and was given confusing directions on how to balance out the tanks. This create an issue where too much fuel was moved to one of the tanks. Then we were told there was no way to move fuel back to the now almost empty tank. This create a very stressful ride on the last day praying we would not run out of fuel in the starboard engine in 30 knot winds.
Was the yacht clean and in good working condition?
The yacht was clean, everything worked just fine - but it was definitely a bit beat-up and worn.
Was the yacht's cooking and cleaning equipment sufficient?
It could use more cleaning equipment. All that was provided was a small hand broom and no cleaning solutions. We only used the microwave.
Was the yacht well ventilated?
Yes, but the helm isinglass is very old and worn and hard to see thru. Especially right in front of the helm station. You want to see and get fresh air. So trying to roll it up we found many of the holders missing. Flapping was annoying
Additional comments about the charter company and yacht you chartered?
The microwave needs to be better attached. In rough seas, twice it fell and created a mess. The last time it fell, it hit the sink faucet, pushing the faucet over the counter and turning on the water, which leaked all over the galley.

Charter Dates: 04/05/2024-04/14/2024

Name on Your Reservation: Peter N. Tamposi
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nacho Dinghy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The Moorings base at Abaco was the best run charter outfit I have experienced. The boat was in excellent shape and the ground crew super helpful and pleasant.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Totally.
Was the yacht clean and in good working condition?
Excellent.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
They get an A+ in my book. I've seen my share of mediocre charter companies, including other Moorings bases, but these guys had their act together.

charter dates 03/16/2024-03/21/2024
Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very Friendly, being our first time it took a lot longer than expected to gather details and there were items missing on our boat that we were trying to fulfill. Mainly cushions and towels.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The boat was clean, but the air was not working well
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: Oryx
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
YES
Did the staff do a good job familiarizing you with the yacht and its equipment?
YES
Was the yacht clean and in good working condition?
YES
Was the yacht's cooking and cleaning equipment sufficient?
YES
Was the yacht well ventilated?
YES
Cruising Area

Did you like the area you chartered in?
YES

charter dates 03/01/2024-03/09/2024
Name on Your Reservation: Callaway
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Far Away
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings is excellent in every wsy.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes

Charter dates 03/14/2024-03/22/2024
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes better than normal
Was the yacht clean and in good working condition?
Yes Brand new
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No
Cruising Area

Did you like the area you chartered in?
Yes

Charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: This is it
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Yes
Cruising Area

Did you like the area you chartered in?
Yes

Charter Dates: 02/16/2024 - 02/24/2024
Name on Your Reservation: David Cox
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bella Fortuna
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Check out was smooth. Check in was even better.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
All but the water generating system by Parker Hannifin. It did not work and on check in we were informed it was a problem with the units on all 464.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

Charter Dates: 01/18/2024-01/26/2024

Name on Your Reservation: David Stalfort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Tabula Rasa
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, the Moorings staff was very professional. The facilities on shore were first class.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, several people help us.
Was the yacht clean and in good working condition?
Yes. The Moorings Tech staff were very responsive to the list of minor issues that we found, even during our voyage.
Was the yacht's cooking and cleaning equipment sufficient?
Very well equipped and we had a professional chef on board.
Was the yacht well ventilated?
Yes. The hatches and generator/ AC worked great. However three of the five of us developed allergies - perhaps from mold or mildew in the boat.
Additional comments about the charter company and yacht you chartered?
The Mooring staff was great. The boat was well equipped and in great shape.
Cruising Area

Did you like the area you chartered in?
Absolutely!

Charter Dates: 01/22/2024-01/29/2024

Name on Your Reservation: Michael Mouland
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Christine
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings staff was very informative about local travel arrangements and sailing destinations.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. We had a quick checkout and a rundown of how to reset various breakers and equipment. One breaker for the generator was difficult to find as it had not been covered in the checkout. We had to call tech support at the base for instructions on accessing it
Was the yacht clean and in good working condition?
The boat interior was clean and ready to go. The port bilge had not been flushed/cleaned and resulted in a smelly boat. The auto bilge pump turned out to be faulty and we cleaned and flushed the bilge with seawater and pumped out the bilge with the manual pump. Some other items were noted as needing maintenance, such as the cup wind instrument atop the mast. Otherwise the rigging, sails, and lines were in excellent shape.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The galley and cooking supplies were great. There was a very well-equipped bbq set.
Was the yacht well ventilated?
Due to a faulty bilge pump a bad odour permeated the boat until the bilge was rinsed with seawater ( see above).
Additional comments about the charter company and yacht you chartered?
We would choose Moorings again. The company runs a great operation. Its base facilities are super and the staff is helpful and plentiful.