Reviews

charter dates 04/10/2024-04/17/2024
Name on Your Reservation: John J Vecchione
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Soul Mates
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 2
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Somewhat
Did the staff do a good job familiarizing you with the yacht and its equipment?
Adequate
Was the yacht clean and in good working condition?
See report forthcoming
Was the yacht's cooking and cleaning equipment sufficient?
Well stocked kitchen but as expected cleaning was marginal but no issues.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
detailed report forthcoming

Charter Dates: 04/05/2024-04/14/2024

Name on Your Reservation: Peter N. Tamposi
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nacho Dinghy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The Moorings base at Abaco was the best run charter outfit I have experienced. The boat was in excellent shape and the ground crew super helpful and pleasant.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Totally.
Was the yacht clean and in good working condition?
Excellent.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
They get an A+ in my book. I've seen my share of mediocre charter companies, including other Moorings bases, but these guys had their act together.

Charter Dates: 03/23/2024-03/31/2024

Name on Your Reservation: Greg Blaisdell
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Caribbean Dream II
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 2
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly but very distracted and not very helpful. We waited for 3 hours in the lobby of Moorings. When I asked for the third time if our boat was ready, they seemed surprised that I was asking (even though my family and I had been sitting in front of them for hours) and told me that the boat was suddenly ready. We had walked the docks out of sheer boredom and made our guess which boat was ours. Nothing had changed with the boat - nothing. Why were we not allowed aboard?
Did the staff do a good job familiarizing you with the yacht and its equipment?
Julian ran our checkout. We were told he'd meet us at the boat at 8:30. After numerous inquiries with staff, at 10:00 am he finally showed up and was frustrated with how delayed the previous boat had made him. He is a super nice guy but his check out was fast and furious.
Was the yacht clean and in good working condition?
It was announced that the water maker suddenly didn't work and to just save our receipts if we needed water. We spent the money on a larger boat BECAUSE it had a water maker. The convenience we were paying for with this amenity was avoiding the hassle of stopping every couple of days and having the freedom to go wherever.

Incidentally, we discovered from Suzy Cimarolli Hammond that she had the boat the week before us with the exact same issue. Moorings told her to save her receipts, and they'd reimburse her. She hasn't even heard from them let alone received reimbursement.

Upon check-in, I informed the Moorings team of the water maker issue. They did not apologize or respond other than, "Well, did you have to pay for water? Just give me your receipts."
Was the yacht's cooking and cleaning equipment sufficient?
Cooking equipment was fine. We were not offered any cleaning equipment other than a hand broom.
Was the yacht well ventilated?
Yes.
Additional comments about the charter company and yacht you chartered?
We won't be using Moorings again. Unimpressive.

charter dates 03/16/2024-03/21/2024
Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very Friendly, being our first time it took a lot longer than expected to gather details and there were items missing on our boat that we were trying to fulfill. Mainly cushions and towels.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The boat was clean, but the air was not working well
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: Oryx
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
YES
Did the staff do a good job familiarizing you with the yacht and its equipment?
YES
Was the yacht clean and in good working condition?
YES
Was the yacht's cooking and cleaning equipment sufficient?
YES
Was the yacht well ventilated?
YES
Cruising Area

Did you like the area you chartered in?
YES

charter dates 03/01/2024-03/09/2024
Name on Your Reservation: Callaway
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Far Away
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings is excellent in every wsy.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes

Charter dates 03/14/2024-03/22/2024
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Name on Your Reservation: Bo Knapp
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Masty Girl
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes better than normal
Was the yacht clean and in good working condition?
Yes Brand new
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No
Cruising Area

Did you like the area you chartered in?
Yes

Charter dates 03/08/2024-03/16/2024
Name on Your Reservation: Kettlewell
Boat Name: This is it
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Yes
Cruising Area

Did you like the area you chartered in?
Yes

Charter Dates: 02/16/2024 - 02/24/2024
Name on Your Reservation: David Cox
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bella Fortuna
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Check out was smooth. Check in was even better.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
All but the water generating system by Parker Hannifin. It did not work and on check in we were informed it was a problem with the units on all 464.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

Charter Dates: 01/18/2024-01/26/2024

Name on Your Reservation: David Stalfort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Tabula Rasa
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, the Moorings staff was very professional. The facilities on shore were first class.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, several people help us.
Was the yacht clean and in good working condition?
Yes. The Moorings Tech staff were very responsive to the list of minor issues that we found, even during our voyage.
Was the yacht's cooking and cleaning equipment sufficient?
Very well equipped and we had a professional chef on board.
Was the yacht well ventilated?
Yes. The hatches and generator/ AC worked great. However three of the five of us developed allergies - perhaps from mold or mildew in the boat.
Additional comments about the charter company and yacht you chartered?
The Mooring staff was great. The boat was well equipped and in great shape.
Cruising Area

Did you like the area you chartered in?
Absolutely!