Reviews

Charter dates: 12/28/2024-01/04/2025
Name on Your Reservation: Mark Addaman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Caribbean Dream
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
No- the boat was likely past the term of boats they typically rent.
One of the top plastic windows came loose while underway and gashed my arm.
Front window leaked and soaked all clothes on the interior shelf and everything in cabinets below.
Ceiling of 2nd cabinet fell down just enough to block door from opening
Mirror of 3rd cabinet fell off and broke all over floor
Latch of 2 kitchen drawers were worn and opened while underway
Fridge had no way to strap and opened while underway losing groceries
Toilets backed up daily
Water maker would not come on but fortunately this worked up until the end of trip
Was the yacht's cooking and cleaning equipment sufficient?
Very limited and didn't make sense
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The boat was larger than our last boat and we were very pleased with the lay out but disappointed with the condition of the boat. I would definitely rent the same boat again if i could be guaranteed of a much newer boat.
We had a great time and didn't let these things bother our adventure. I know these boats must take a beating but we had inquired on our last trip about the age of boats and the Moorings said that they keep boats up to 3 years. This boat was a bit over 4 years by the serial # and just needs to move on to somewhere that doesn't claim to rent a newer fleet.

Charter dates: 12/28/2024-01/04/2025
Name on Your Reservation: Matt Fields
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Blue World
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Staff was friendly and accomodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Was clean and nice. But had generator issues on 2 days and did not have air cond 2 nights which was horrible. Since generator was down making water was limited. The ceiling panel fell down on one of our guests during high sees and the refrigerator doors opened breaking glass everywhere. They need to secure the doors or recommend doing this with something because we had no idea until it was too late.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
5 of the 7 days were great
Additional comments about the charter company and yacht you chartered?
Technical service we called while out was helpful but couldnt fix the problem without returning to port. Generator worked for that day but quit again. When we arrived at Bitter End they had a mechanic replace the impeller which looked like it was very old. These pumps need to be replaced more frequently bc the generators run 20 hours a day

Charter dates: 12/28/2024-01/05/2025
Name on Your Reservation: Timothy Cinader
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: veracruz v
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes

Charter dates: 11/12/2024-11/20/2024
Name on Your Reservation: Michael Meinhardt
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Vera Cruz V
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
For the most part
Was the yacht clean and in good working condition?
Yes
Except the water maker.. almost to be expected.
Was the yacht's cooking and cleaning equipment sufficient?
Not quite. It could use a large pot and higher quality cookware.
Was the yacht well ventilated?
As designed
Additional comments about the charter company and yacht you chartered?
I am glad we headed out mid week.

Charter dates: 11/02/2024-11/09/2024
Name on Your Reservation: Matthew Hempstead
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: TomKat
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
It was clean. The water maker and bow thrusters did not work.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

Charter Dates: 10/19/2024-10/25/2024

Name on Your Reservation: Mark Melillo
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seafit
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The Moorings company was good overall. They seemed a bit rushed, but it worked out fine. We had an issue with the underwater lights which was not rectified and should have been taken care of before we picked up the boat.
Did the staff do a good job familiarizing you with the yacht and its equipment?
8/10
Was the yacht clean and in good working condition?
See above
Was the yacht's cooking and cleaning equipment sufficient?
Sufficient
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
8/10

Charter dates: 10/23/2024-10/30/2024
Name on Your Reservation: Helena Nyland
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: VeraCruz V
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 2
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
No. While some staff members were friendly and accommodating the majority of them were not.
Did the staff do a good job familiarizing you with the yacht and its equipment?
No - initially the briefing was good but when the inverter broke on the yacht there should have been a follow up briefing on what to do on a yacht that had no inverter. Lots of problems could have be solved with that follow up briefing on how to handle a disabled yacht going forward.
Was the yacht clean and in good working condition?
Yacht was clean but not in good working condition. Faulty Quatro/inverter system which resulted in an emergency return to base.
Was the yacht's cooking and cleaning equipment sufficient?
Overall yes.... Broken coffee maker on board
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The Quatro/Inverter system failed on day 2
Returned to base for repairs - stayed at base overnight for a tech to look at the yacht the next morning.
No repairs were made to the Quatro / inverter system and we were sent on our way with a disabled system being told we could not hook up to shore power. No briefing on how to handle a yacht with a disabled Inverter system leading to multiple problems over the week.

Cabin door handle fell off and a crew member managed to repair it.

Coffee maker broken but replaced halfway through the trip

House batteries not holding charge - We were charging them to full at around 8 pm but by morning the battery is dead - resulting in equipment shutting down and beeping all night long keeping guests awake and captain up at night.

We are looking for compensation.

Charter dates: 10/10/2024-10/16/2024
Name on Your Reservation: Paul Sandstrom
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Avanti
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Not so much.
Was the yacht clean and in good working condition?
Mostly
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Somewhat. A/C was barely strong enough. More fans would have been good.

Charter Dates: 10/12/2024-10/19/2024

Name on Your Reservation: Scott Carter
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Shape Up 2
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Very.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. Extremely thorough
Was the yacht clean and in good working condition?
We had a couple issues but nothing major. Port water tank gauge didn’t work and seemed to empty quickly. WiFi didn’t work.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Everything was great

charter dates: 08/12/2024-08/19/2024
Name on Your Reservation: ghislain cloutier
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: moring 403
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes very good
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes