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VI Sailing Concierge Team
Charter dates: 05/04/2025--05/09/2025
Name on Your Reservation: Guidry
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax n joe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Staff and crew were very nice and helpful. 5/5 for office staff
Did the staff do a good job familiarizing you with the yacht and its equipment?
4/5 star here
Was the yacht clean and in good working condition?
3/5 for boat working correctly. The yacht is just getting old. Safety lanyard for dingy outboard was not needed to start the engine and keep it running. Pulling off the safety cord did not stop the engine. The engine would have to be choked to stop the engine.
The briefer did not state limits about how many rpm to cruise yacht engines. We ran them at 2400 rpm. 2400 rpm was about 3/4 throttle. Starboard engine overheated. I called to discuss issue during the charter and they were upset because I was running the engines to hard. I have the briefing on video. He never set a limit. They wanted the engines run at 1800 rpm. The boat moved at 3.5 knots at this rpm setting.
One of the winches did not work properly. I didn’t know this until I put pressure on it with the jib and the line went spinning out of control on the wench. Wench spun freely in both directions. I was able to run the sins without third wench, it was just annoying. The entire port side of the boat stayed hot at night. The a/c setting woukd not allow it to be set lower than 78 degrees.
J n j is an older boat, we knew that going in, hence the lower price. However, I was slightly disappointed in tender issues and the briefer clearly was not that knowledgeable of his job. Luckily, I have done 7+ charters and new what I needed to know already. Slightly disappointed with navigare experience. They have done us well in the past.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes with port lights etc but
A/c no
Additional comments about the charter company and yacht you chartered?
See above
VI Sailing Concierge Team
Charter dates: 05/04/2025--05/09/2025
Name on Your Reservation: Guidry
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax n joe
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
I’ve booked many sailings through V I Sailing. I’ve always been satisfied with the level of service. Joanne is very patient while we work through the booking process. Brianna and crew are very helpful thereafter.
Would you book your next yacht vacation with Virgin Island Sailing®? Already did 🙂
VI Sailing Concierge Team
Name on Your Reservation: Roxanne Mongeon
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Felix
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Beds were extremely comfortable. The yacht was very clean and the crew kept it that way for our entire trip. Everything was touched up daily.
Was the yacht well ventilated?
Very well ventilated and the AC worked great.
Was the crew friendly and accommodating?
The crew was amazing!
Was the food good and well presented?
The food was nothing short of something you would find in a five-star restaurant, and the presentation was even better.
Cruising Area
Did you like the area you chartered in?
Yes. Amazing snorkeling and diving.
Would you like to add any photos or videos to your review?
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Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
VI Sailing Concierge Team
Charter dates: 04/25/2025--05/03/2025
Name on Your Reservation: Roxanne Mongeon
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Felix
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Beds were extremely comfortable. The yacht was very clean and the crew kept it that way for our entire trip. Everything was touched up daily.
Was the yacht well ventilated?
Very well ventilated and the AC worked great.
Was the crew friendly and accommodating?
The crew was amazing!
Was the food good and well presented?
The food was nothing short of something you would find in a five-star restaurant, and the presentation was even better.
VI Sailing Concierge Team
Charter dates: 04/25/2025--05/03/2025
Name on Your Reservation: Roxanne Mongeon
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Felix
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Dan Miner
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Physalia
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes, the yacht was very comfortable and very clean
Was the yacht well ventilated?
yes
Was the crew friendly and accommodating?
Our crew was extremely friendly and accommodating. I really can't say enough good things about both of them.
Was the food good and well presented?
The food was really over the top. Every meal was not only delicious, but the presentation was always 5 star, and the chef would always introduce the meals and tell how she prepared it, and about the ingredients. Every meal was like this, including lunches and breakfasts.
8. Additional comments about the yacht and crew?
We loved all the activities supported on the cruise, SCUBA diving, kiteboarding, snorkeling, SUPing, swimming, fishing, visiting beaches and restaurant/bars. The SCUBA and snorkeling was amazing as both of the crew would swim with us and show us things under the water. Their marine knowledge was amazing. They spearfished for fish for us and they prepared it for us to eat.
Cruising Area
Did you like the area you chartered in?
The BVI's are amazing
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
VI Sailing Concierge Team
Charter dates: 04/27/2025--05/04/2025
Name on Your Reservation: Dan Miner
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Physalia
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes, the yacht was very comfortable and very clean
Was the yacht well ventilated?
yes
Was the crew friendly and accommodating?
Our crew was extremely friendly and accommodating. I really can't say enough good things about both of them.
Was the food good and well presented?
The food was really over the top. Every meal was not only delicious, but the presentation was always 5 star, and the chef would always introduce the meals and tell how she prepared it, and about the ingredients. Every meal was like this, including lunches and breakfasts.
8. Additional comments about the yacht and crew?
We loved all the activities supported on the cruise, SCUBA diving, kiteboarding, snorkeling, SUPing, swimming, fishing, visiting beaches and restaurant/bars. The SCUBA and snorkeling was amazing as both of the crew would swim with us and show us things under the water. Their marine knowledge was amazing. They spearfished for fish for us and they prepared it for us to eat.
VI Sailing Concierge Team
Charter dates: 04/27/2025--05/04/2025
Name on Your Reservation: Dan Miner
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Physalia
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
He did hit a snafu, but Kelly was able to correct the problem.
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: Ted Kakuris
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Texas Two Step
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The crew working at Sunsail Belize were top-notch, friendly, respectful, and answered any questions we ever had along the whole trip. I would highly recommend this being the only charter company you go with in Belize.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Thank you for a great trip
Cruising Area
Did you like the area you chartered in?
Beautiful waters and Cays, but very shallow. Keep that in mind when deciding to sail here.
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Guidry
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax n joe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Staff and crew were very nice and helpful. 5/5 for office staff
Did the staff do a good job familiarizing you with the yacht and its equipment?
4/5 star here
Was the yacht clean and in good working condition?
3/5 for boat working correctly. The yacht is just getting old. Safety lanyard for dingy outboard was not needed to start the engine and keep it running. Pulling off the safety cord did not stop the engine. The engine would have to be choked to stop the engine.
The briefer did not state limits about how many rpm to cruise yacht engines. We ran them at 2400 rpm. 2400 rpm was about 3/4 throttle. Starboard engine overheated. I called to discuss issue during the charter and they were upset because I was running the engines to hard. I have the briefing on video. He never set a limit. They wanted the engines run at 1800 rpm. The boat moved at 3.5 knots at this rpm setting.
One of the winches did not work properly. I didn’t know this until I put pressure on it with the jib and the line went spinning out of control on the wench. Wench spun freely in both directions. I was able to run the sins without third wench, it was just annoying. The entire port side of the boat stayed hot at night. The a/c setting woukd not allow it to be set lower than 78 degrees.
J n j is an older boat, we knew that going in, hence the lower price. However, I was slightly disappointed in tender issues and the briefer clearly was not that knowledgeable of his job. Luckily, I have done 7+ charters and new what I needed to know already. Slightly disappointed with navigare experience. They have done us well in the past.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes with port lights etc but
A/c no
Additional comments about the charter company and yacht you chartered?
See above
Cruising Area
Did you like the area you chartered in?
Yes bvi
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Add Photos to Your Review
IMG_0323.jpeg
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
November. Already booked through vi sailing.