Reviews

charter dates 04/10/2024-04/21/2024
Name on Your Reservation: James & Deborah LaMotte
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Monkeys
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 1
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
No, the refrigerator not cleaned out, hair in the showers, wet used towels in the closet
Was the yacht's cooking and cleaning equipment sufficient?
no, need a full size broom, scouring pad and cleaning supplies.
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Attached you will find all our issues, I sent a separate e-mail to address them.

charter dates 04/10/2024-04/21/2024
Name on Your Reservation: James & Deborah LaMotte
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Monkeys
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Did not like paying $300 to go through customs and making appointments, it as suppose to save time but it was the same for everyone. We are sailing on and adventure and do not have a set schedule of where we are going. We have been doing customs for 38 years and never had a bad experience.
Would you book your next yacht vacation with Virgin Island Sailing®? Questionable because of all the issues and wasting our precious vacation time.

charter dates 04/13/2024-04/21/2024
Name on Your Reservation: Michael Kelley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived after hours, but Navigare had prearranged a taxi and the our boat was
"front and center" when we arrived at the dock!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes (but we had chartered an FP Helios before)
Was the yacht clean and in good working condition?
Very clean. We did have a few problems with the boat.
1 - the primary refridgerator failed with a crew member's insulin in it. The insulin had to be thrown away because it got hot. Much of the fridge contents had to also be discarded.
2 - The freezer would not freeze (only keep cold)
3 - Multiple shackle-attachment bolts were loose at the base of the mast. One came off while under sail and we needed to perform a field-repair.
4 - The roller furler jammed multiple times (needs adjusting)
Was the yacht's cooking and cleaning equipment sufficient?
Need a broom to sweep out sand! (other than a wisk broom)
Was the yacht well ventilated?
Yes. And the AC worked great!
Additional comments about the charter company and yacht you chartered?
First time we've been with Navigare and I would not hesitate to use them again.
Cruising Area

Did you like the area you chartered in?
We love the BVIs! (5th or 6th trip there)
But it has become much busier and commercial in the last several years.
We needed to adjust our itinerary to avoid cruise ship traffic.
High wind from Northeast. Caused rolls & surge.
We had jelly fish stinging at Monkey Point
Would you like to share your itinerary or a vacation highlight with us?
0 - Preboard boat at Nanny Cay
1 - Check-Out boat, JVD, Great Harbour & Foxy's
2 - Peter Island - Snorkel, Norman Island - Willy T
3 - Dogs - Snorkel, Up to Leverick Bay
4 - Virgin Gorda - Rented Car & Visited Baths & more
5 - Anegada - Rented Car & Visited LaBlolly, Beach Club & more, Potters for dinner
6 - Sail to Brewer's Bay, Snorkel, JVD White Bay, Soggy Dollar, Tortola, Soper's hole & Pusser's for dinner
Back to Norman, Dinner at Pirates Bight
7 - Norman to Nanny Cay to Return Boat
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charter dates 04/13/2024-04/21/2024
Name on Your Reservation: Michael Kelley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived after hours, but Navigare had prearranged a taxi and the our boat was
"front and center" when we arrived at the dock!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes (but we had chartered an FP Helios before)
Was the yacht clean and in good working condition?
Very clean. We did have a few problems with the boat.
1 - the primary refridgerator failed with a crew member's insulin in it. The insulin had to be thrown away because it got hot. Much of the fridge contents had to also be discarded.
2 - The freezer would not freeze (only keep cold)
3 - Multiple shackle-attachment bolts were loose at the base of the mast. One came off while under sail and we needed to perform a field-repair.
4 - The roller furler jammed multiple times (needs adjusting)
Was the yacht's cooking and cleaning equipment sufficient?
Need a broom to sweep out sand! (other than a wisk broom)
Was the yacht well ventilated?
Yes. And the AC worked great!
Additional comments about the charter company and yacht you chartered?
First time we've been with Navigare and I would not hesitate to use them again.

charter dates 04/13/2024-04/21/2024
Name on Your Reservation: Michael Kelley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very responsive to questions. Working with Joann again was awesome! As usual, having the guide ahead of time helps a lot. We took guests on this charter and I'm certain they will use VI Sailing in the future.
Would you book your next yacht vacation with Virgin Island Sailing®? Probably

charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes it could have used a second cooler or a larger cooler and of equal importance a Yeti cooler I own them and the ice really does melt very slowly within them.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigate was the most organized charter company I have ever worked with hands down
Cruising Area

Did you like the area you chartered in?
Yes we loved the BVIs
Would you like to share your itinerary or a vacation highlight with us?
Night 1 - Norman Island Willie Ts
Night 2 - Great Harbor and white beach soggy dollar and Foxys
Night 3 - Guava Island
Night 4 - Butter End Yacht Club
Night 5 - Aneganda
Night 6 - Saba Island (this was a change had planned to kite surf at Aneganda for 2 nights but no wind)
Night 7 - Scrub Island

Hot Dog Islands the Bathes and a small Island near Joey Van Dyke along the way for day trips

charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes it could have used a second cooler or a larger cooler and of equal importance a Yeti cooler I own them and the ice really does melt very slowly within them.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigate was the most organized charter company I have ever worked with hands down

charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Trip went off smoothly would book with them again.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes

charter dates 04/15/2024-04/20/2024
Name on Your Reservation: James Sawyer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Sisu
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. Very clean
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Beautifully presented and good.
Cruising Area

Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
When I can I would.

charter dates 04/15/2024-04/20/2024
Name on Your Reservation: James Sawyer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Sisu
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. Very clean
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Beautifully presented and good.