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Lisa Yambo
Charter Dates: 06/19/2026 - 06/27/2026
Name on Your Reservation: Terry Benson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless Joy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Theresa (customer service desk) in particular was very helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. Destiny did our boat briefing and was very knowledgeable about the yacht. One minor issue on water maker operation but that was not a problem.
Was the yacht clean and in good working condition?
Clean yes. Working condition was acceptable. It was a 2024 but had more wear than we expected for a 2-year old yacht. Some peeling finish near portholes, upholstery frayed, etc. All cosmetic and not an issue as far as we were concerned.
Mechanically, we had a few issues. First let me say that I have NEVER chartered a boat that was perfect. It's a boat and it will break. I accept that as part of the experience. With that said: 1) Generator died on 5th night. Could not diagnose the issue and since we were returning to base the next day, we did not ask for an in-person service visit. The lack of generator affected not only the AC, but the water maker and icemaker. We were forced to top off water at a marina. 2) sail batten came loose and almost fell out. No way to keep it in, so we removed it from the sail and stored it on deck. No impact to sailing. 3) the port side blackwater system had issues - a smell and a malfunctioning gauge or sensor. Required constant dumping. Offensive to noses but did not affect the trip. 4) Electric traveler malfunctioned and a repair was attempted by Navigare before we sailed. It was ineffective. Able to sail without it and/or adjust it manually if on the right point of sail. Did not materially affect ability to sail. 5) Windless panel at helm inoperative. Had to estimate chain length. Not a major issue. All squawks reported and emailed to Navigare.
Was the yacht's cooking and cleaning equipment sufficient?
Other than missing can opener, the yacht was well equipped. All appliances worked well.
Was the yacht well ventilated?
Yes. And we tested that. We had one night with no generator when the breeze was 15+ kts the yacht was comfortable. We had a second night in the lee of Jost where wind was light and variable. Yacht was quite warm.
Additional comments about the charter company and yacht you chartered?
Overall happy with Navigare. They were responsive and attentive. PROACTIVELY assisted us with taxis, provisions, scuba rentals and other items. What'sApp was usually the best way to contact them.
Happy with the yacht. Minor issues that only impacted us 1 - 2 nights or so. My third time with a Lagoon44/45/46 and really like the yacht for sailing.
There was an odd characteristic on this Lagoon 46…it has very limited storage in the forward cabins. No wardrobe and only a few drawers or shelves and many of the shelves contained safety equipment. The crew forward really had to be creative with storing their gear. The 44 and 45 did not have this issue.
Cruising Area
Did you like the area you chartered in?
First time using both Navigare and Nanny Cay as base and loved it. Good hotel, marina, shops, restaurants and bars. The Riteway being there really helped with provisioning. Stayed at the Nanny Cay Marina Hotel one night and really liked it.
Chartering in BVI is the best. Love other locations too, but this was my 9th trip to BVI and I will continue to return. One of our crew declared it the best vacation they had ever taken!
Would you like to share your itinerary or a vacation highlight with us?
Usual counterclockwise loop around Tortola hitting the usual spots. 120 nm total. Tried to scuba but a bit too rough for the Rhone…OK at Indians and George Dog. Did not do Anegada.
Two new experiences. 1) did the Baths and all of Virgin Gorda by rental van. Fantastic experience using Speedy's as rental agency. Delivered and returned the van at Leverick Bay. Saw all of the island, spent most of the day at Baths, did not worry about time on the Ball and then 2) Hog Heaven for dinner. What an amazing view!!
Lisa Yambo
Charter Dates: 06/19/2026 - 06/27/2026
Name on Your Reservation: Terry Benson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless Joy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Theresa (customer service desk) in particular was very helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. Destiny did our boat briefing and was very knowledgeable about the yacht. One minor issue on water maker operation but that was not a problem.
Was the yacht clean and in good working condition?
Clean yes. Working condition was acceptable. It was a 2024 but had more wear than we expected for a 2-year old yacht. Some peeling finish near portholes, upholstery frayed, etc. All cosmetic and not an issue as far as we were concerned.
Mechanically, we had a few issues. First let me say that I have NEVER chartered a boat that was perfect. It's a boat and it will break. I accept that as part of the experience. With that said: 1) Generator died on 5th night. Could not diagnose the issue and since we were returning to base the next day, we did not ask for an in-person service visit. The lack of generator affected not only the AC, but the water maker and icemaker. We were forced to top off water at a marina. 2) sail batten came loose and almost fell out. No way to keep it in, so we removed it from the sail and stored it on deck. No impact to sailing. 3) the port side blackwater system had issues - a smell and a malfunctioning gauge or sensor. Required constant dumping. Offensive to noses but did not affect the trip. 4) Electric traveler malfunctioned and a repair was attempted by Navigare before we sailed. It was ineffective. Able to sail without it and/or adjust it manually if on the right point of sail. Did not materially affect ability to sail. 5) Windless panel at helm inoperative. Had to estimate chain length. Not a major issue. All squawks reported and emailed to Navigare.
Was the yacht's cooking and cleaning equipment sufficient?
Other than missing can opener, the yacht was well equipped. All appliances worked well.
Was the yacht well ventilated?
Yes. And we tested that. We had one night with no generator when the breeze was 15+ kts the yacht was comfortable. We had a second night in the lee of Jost where wind was light and variable. Yacht was quite warm.
Additional comments about the charter company and yacht you chartered?
Overall happy with Navigare. They were responsive and attentive. PROACTIVELY assisted us with taxis, provisions, scuba rentals and other items. What'sApp was usually the best way to contact them.
Happy with the yacht. Minor issues that only impacted us 1 - 2 nights or so. My third time with a Lagoon44/45/46 and really like the yacht for sailing.
There was an odd characteristic on this Lagoon 46...it has very limited storage in the forward cabins. No wardrobe and only a few drawers or shelves and many of the shelves contained safety equipment. The crew forward really had to be creative with storing their gear. The 44 and 45 did not have this issue.
Lisa Yambo
Charter Dates: 06/19/2026 - 06/27/2026
Name on Your Reservation: Terry Benson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless Joy
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Used VI Sailing at least 10 times in the past 10+ years. They are always professional and make solid recommendations. They have helped us out of a couple difficult situations (Covid, Hurricanes, etc.) in the past.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely without hesitation.
Kayla Delgado
Name on Your Reservation: Alan and Amy Wade
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: 4 Ever Summer III
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
It’s always easy to work with your team. You’re always quick to respond to answer questions. The Moorings online process to add information about the crew and sign documents was a little challenging as it didn’t always work. I had to complete things multiple times. However, someone was always helpful.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely
Kayla Delgado
Name on Your Reservation: Joseph Monroe
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Karma
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
KARMA was very clean and extremely comfortable.
Was the yacht well ventilated?
Yes. Ventilation was perfect.
Was the crew friendly and accommodating?
KARMA crew was fantastic. From the food to the drinks to the diving to the snorkeling and everything in between, we cannot say enough good things about Harry and Kristen. We could not have asked for a better crew.
Was the food good and well presented?
Food was excellent and exceptionally well presented. Kristen does a fantastic job.
8. Additional comments about the yacht and crew?
Scuba diving was fantastic. Harry knew when and where to dive to see wildlife. I greatly appreciated the attention he gave to my diving.
Cruising Area
Kayla Delgado
Name on Your Reservation: Jay Atkinson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seabatical
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Difficult to Navigate
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Staff at VI Sailing were responsive and answered questions in a timely manner.
The Vacation Planner is useful once you figure it out.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Kayla Delgado
Name on Your Reservation: Jose I Galindez Mesa
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Still Knot Flyin
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
What can I say about the VI Sailing team? As always, you were all amazing. Breanna and Lisa... your timely communication, gentle reminders, I loved them... thank you! And Joann... as always, I have no words to commend and recognize your work and the special rabbits you always seem to pull out of your hat, this time arranging the sleep aboard when we had to change our arrival day to the afternoon of 3 June as a result of Intercaribbean Airways cancelling our 9 am flight on the 4th.
There is a reason why this is our 11th charter booked through you, and it's because without you, this would be much, much harder -and we sincerely appreciate it.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely
Kayla Delgado
Name on Your Reservation: Chris Bolton
Boat Name: Ruby
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Sunsail was very professional and well organized. Everyone we met, from front desk to dock to restaurant, was friendly and courteous.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very good chart briefing. Boat briefing could have been a little more thorough, and never found some equipment that was supposed to be on board (dinghy pump, safety harness). They put most of their briefing material on line, but not the boat briefing; that would have been very helpful when we had issues.
Was the yacht clean and in good working condition?
Yacht appeared to be less than a month old; very clean and in great working condition. Could have used a securing line or strap to keep the mainsail in place when lowered. Not thrilled with fixed mainsheet location vs a traveller, but understand rationale for charter customers. Same thing with jib sheet barber haulers.
Biggest issue was that morning bridles would rub on anchor flukes, especially when windy. Started lowering anchor a bit so that lines rubbed on anchor chain instead of anchor.
Was the yacht's cooking and cleaning equipment sufficient?
yes, well stocked. Refrigerator door needed special attention to ensure it was properly latched.
Was the yacht well ventilated?
Not a single electric fan in the whole boat. Boat swung a lot at anchor, so even with all hatches open, ventilation was intermittent, and ventilation in the aft cabins was poor. This necessitated running the AC at all times when not underway. Even though the AC had three separate systems, there was apparently a known load issue with running all three at once, leading to a circuit breaker tripping. This circuit breaker was hard to find. The yacht did not have a central AC panel; circuit breakers were all over the boat, and no AC voltage gauge was provided. The DC panel was very good, and included fuel and water tank level readouts. Despite having a fancy sound system, we were unable to get sound through the cockpit speakers. The VHF in the cabin was hard to hear in the cockpit, and no handheld was provided. Only one USB outlet.
Additional comments about the charter company and yacht you chartered?
Tech support was timely and helpful when contacted. Return process was very easy; docking by staff upon return was also appreciated.
Cruising Area
Kayla Delgado
Name on Your Reservation: Chris Bolton
Boat Name: Ruby
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Sunsail was very professional and well organized. Everyone we met, from front desk to dock to restaurant, was friendly and courteous.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very good chart briefing. Boat briefing could have been a little more thorough, and never found some equipment that was supposed to be on board (dinghy pump, safety harness). They put most of their briefing material on line, but not the boat briefing; that would have been very helpful when we had issues.
Was the yacht clean and in good working condition?
Yacht appeared to be less than a month old; very clean and in great working condition. Could have used a securing line or strap to keep the mainsail in place when lowered. Not thrilled with fixed mainsheet location vs a traveller, but understand rationale for charter customers. Same thing with jib sheet barber haulers.
Biggest issue was that morning bridles would rub on anchor flukes, especially when windy. Started lowering anchor a bit so that lines rubbed on anchor chain instead of anchor.
Was the yacht's cooking and cleaning equipment sufficient?
yes, well stocked. Refrigerator door needed special attention to ensure it was properly latched.
Was the yacht well ventilated?
Not a single electric fan in the whole boat. Boat swung a lot at anchor, so even with all hatches open, ventilation was intermittent, and ventilation in the aft cabins was poor. This necessitated running the AC at all times when not underway. Even though the AC had three separate systems, there was apparently a known load issue with running all three at once, leading to a circuit breaker tripping. This circuit breaker was hard to find. The yacht did not have a central AC panel; circuit breakers were all over the boat, and no AC voltage gauge was provided. The DC panel was very good, and included fuel and water tank level readouts. Despite having a fancy sound system, we were unable to get sound through the cockpit speakers. The VHF in the cabin was hard to hear in the cockpit, and no handheld was provided. Only one USB outlet.
Additional comments about the charter company and yacht you chartered?
Tech support was timely and helpful when contacted. Return process was very easy; docking by staff upon return was also appreciated.
Lisa Yambo
Charter Dates: 06/23/2026 - 06/30/2026
Name on Your Reservation: Chelley D’Amato
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Perpetual Blue
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
The catamaran was very clean and comfortable.
Was the yacht well ventilated?
For the most part, it was well ventilated. There was one evening when we were getting ready to go out to dinner that it was hot and sweaty.
Was the crew friendly and accommodating?
Captain Kendrick was phenomenal. His knowledge of the islands and great snorkeling spots was incredible. First mate/chef Mia was outstanding. Her food was delicious, healthy, and beautifully presented.
Was the food good and well presented?
Chef Mia presented amazing meals. Everything was delicious and beautiful.
8. Additional comments about the yacht and crew?
We couldn’t ask for a better crew! Thank you to both Captain Kendrick and Chef Mia! They made our extra special
Cruising Area