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VI Sailing Concierge Team
Charter dates: 11/22/2025-11/29/2025
Name on Your Reservation: Todd Sheperd
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunata
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
They were fantastic!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Completely
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
The salon could use more hatches
VI Sailing Concierge Team
Charter dates: 11/22/2025-11/29/2025
Name on Your Reservation: Todd Sheperd
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunata
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Great experience!
Would you book your next yacht vacation with Virgin Island Sailing®? Yes. Without reservation
VI Sailing Concierge Team
Name on Your Reservation: Catherine Kavanaugh
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Alora
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes, the yacht was top notch! The boat had brand new teak flooring and trim and was absolutely gorgeous. Everything was always so tidy and organized. Frankie and Leni made our beds every day and the beds were very comfortable. I might consider getting a bit more comfortable pillows in some of the bedrooms - very tiny complaint. There were lovely Alora throw pillows throughout the boat and comfy bean bags on the bow.
Was the yacht well ventilated?
Yes, the AC worked great. And the cabin opens up in an automated way to get lots of fresh air inside when eating meals.
Was the crew friendly and accommodating?
Frankie and Leni were absolutely incredible! We adored them. They met our every need. Our son loves to fish and they were so accommodating about making sure he got to troll on our sails or fished once we got anchored. Frankie came up with a great itinerary for us and we got to see so much in our 5 night/6 day sail! Leni and my daughter were about the same age so they really hit it off!
Was the food good and well presented?
The food was delicious and always so aesthetically presented! We had way more than enough food with every meal. Leni had such an interesting variety of foods that she made for us. Her international background really shows as she makes foods of different ethnicities. All four of us loved every meal she made for us! And we loved the captains cocktails every night - we got a pitcher of something different every evening. We all tried some new dishes on the trip - and loved them all!
8. Additional comments about the yacht and crew?
I cannot recommend chartering Alora and Frankie and Leni more. The boat is absolutely beautiful and we had zero malfunctions or issues the entire week, which is pretty amazing! Any small issues were promptly resolved (like the speaker system briefly not working). Frankie is so professional, and has such a fun and lovely personality. Leni also has such a fun personality - she's always laughing and enjoying herself. Frankie is a very experienced captain and has worked all of the world, but she knows the BVI very well. Do yourself a favor and charter Alora!!!
Cruising Area
Did you like the area you chartered in?
Yes - the BVI was gorgeous.
Would you like to share your itinerary or a vacation highlight with us?
We loved renting the Moke on Anagada! We had a blast touring the island, going to Cow Wreck Beach and Lobster Trap for dinner. We also loved Thanksgiving dinner with Frankie and Leni at Saba Rock. Great night! All the usual spots like Norman Island, Soggy Dollar, Bitter End Yacht Club, Willie T's met all the expectations. Incredible trip and we want to book Alora again in the future, for sure!
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe in 2026?
VI Sailing Concierge Team
Charter dates: 11/24/2025-11/29/2025
Name on Your Reservation: Catherine Kavanaugh
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Alora
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes, the yacht was top notch! The boat had brand new teak flooring and trim and was absolutely gorgeous. Everything was always so tidy and organized. Frankie and Leni made our beds every day and the beds were very comfortable. I might consider getting a bit more comfortable pillows in some of the bedrooms - very tiny complaint. There were lovely Alora throw pillows throughout the boat and comfy bean bags on the bow.
Was the yacht well ventilated?
Yes, the AC worked great. And the cabin opens up in an automated way to get lots of fresh air inside when eating meals.
Was the crew friendly and accommodating?
Frankie and Leni were absolutely incredible! We adored them. They met our every need. Our son loves to fish and they were so accommodating about making sure he got to troll on our sails or fished once we got anchored. Frankie came up with a great itinerary for us and we got to see so much in our 5 night/6 day sail! Leni and my daughter were about the same age so they really hit it off!
Was the food good and well presented?
The food was delicious and always so aesthetically presented! We had way more than enough food with every meal. Leni had such an interesting variety of foods that she made for us. Her international background really shows as she makes foods of different ethnicities. All four of us loved every meal she made for us! And we loved the captains cocktails every night - we got a pitcher of something different every evening. We all tried some new dishes on the trip - and loved them all!
8. Additional comments about the yacht and crew?
I cannot recommend chartering Alora and Frankie and Leni more. The boat is absolutely beautiful and we had zero malfunctions or issues the entire week, which is pretty amazing! Any small issues were promptly resolved (like the speaker system briefly not working). Frankie is so professional, and has such a fun and lovely personality. Leni also has such a fun personality - she's always laughing and enjoying herself. Frankie is a very experienced captain and has worked all of the world, but she knows the BVI very well. Do yourself a favor and charter Alora!!!
VI Sailing Concierge Team
Charter dates: 11/24/2025-11/29/2025
Name on Your Reservation: Catherine Kavanaugh
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Alora
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Possibly
VI Sailing Concierge Team
Name on Your Reservation: Cheryl & Steve Mergenthaler
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Cheryl
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Truly the nicest catamaran we've ever chartered
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Absolutely yes - Xander and Taylor were excellent
Was the food good and well presented?
Absolutely yes -- Taylor did an excellent job
Cruising Area
Did you like the area you chartered in?
yes
Would you like to share your itinerary or a vacation highlight with us?
It was our third time sailing the BVIs and our best experience yet.
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
VI Sailing Concierge Team
Charter dates: 11/11/2025-11/18/2025
Name on Your Reservation: Cheryl & Steve Mergenthaler
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Cheryl
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Truly the nicest catamaran we've ever chartered
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Absolutely yes - Xander and Taylor were excellent
Was the food good and well presented?
Absolutely yes -- Taylor did an excellent job
VI Sailing Concierge Team
Charter dates: 11/11/2025-11/18/2025
Name on Your Reservation: Cheryl & Steve Mergenthaler
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Cheryl
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Charter dates: 11/08/2025-11/15/2025
Name on Your Reservation: Lisa Inabnit
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Belle Vie
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
The crew was above and beyond our expectations! Friendly and accommodating doesn't begin to describe their service!
Was the food good and well presented?
The food was like a 5 star restaurant only better!
8. Additional comments about the yacht and crew?
We can't say enough about Jake and Jorga! They really made our trip all that more fun and special. We feel like we left our friends behind.
VI Sailing Concierge Team
Name on Your Reservation: Todd Sheperd
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunata
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
They were fantastic!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Completely
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
The salon could use more hatches
Cruising Area
Did you like the area you chartered in?
Absolutely!
Would you like to share your itinerary or a vacation highlight with us?
Coco mayo
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
2 -3 years. Need to pay for this one still