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VI Sailing Concierge Team
Name: Colleen Phillips
Yacht: Lagoon 46-Nohea Holokai with Navigare Yachting - Frenchtown Marina, St. Thomas, USVI
Charter Dates: 04/12/2021 to 04/23/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Navigare friendly and accommodating?
The boat was being managed by CYOA in St Thomas. They were wonderful! All of them kind, upbeat and fun.
2. Was the yacht clean and in good working condition?
Could have been cleaner. Lot’s of sand all over the boat.
3. Was the yacht's cooking and cleaning equipment sufficient?
Missing many kitchen utensils. Especially grilling equipment. No measuring cups, limited bowls. Also, there was no deck brush
4. Was the boat well ventilated?
Yes
5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes, although we prefer the BVI’s
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, wonderful to work with!
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Ryan Lumaco
Yacht: Vicarious with Austin & Philomena Anderson
Charter Dates: 04/03/2021 to 04/07/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The best possible crew experience ever. Austin and Phily were amazing.
2. Was the yacht comfortable and clean?
Perfect condition.
3. Was the yacht well ventilated?
Yes.
4. Was the food good and well presented?
Beyond our expectations.
5. Did you like the area you sailed?
Wouldn't change the itinerary at all.
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Our experience on the Vicarious exceeded every expectation. The yacht was amazing, the food was spectacular and the itinerary was spot on. Hands down the best part of our vacation was the crew. Captain Austin and Phily felt like part of our family. We can't wait for our next trip with them!
VI Sailing Concierge Team
Name: Ryan Lumaco
Yacht: Vicarious with Austin & Philomena Anderson
Charter Dates: 04/03/2021 to 04/07/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The best possible crew experience ever. Austin and Phily were amazing.
2. Was the yacht comfortable and clean?
Perfect condition.
3. Was the yacht well ventilated?
Yes.
4. Was the food good and well presented?
Beyond our expectations.
5. Did you like the area you sailed?
Wouldn't change the itinerary at all.
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Our experience on the Vicarious exceeded every expectation. The yacht was amazing, the food was spectacular and the itinerary was spot on. Hands down the best part of our vacation was the crew. Captain Austin and Phily felt like part of our family. We can't wait for our next trip with them!
VI Sailing Concierge Team
Name: Ryan Lumaco
Yacht: Vicarious with Austin & Philomena Anderson
Charter Dates: 04/03/2021 to 04/07/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The best possible crew experience ever. Austin and Phily were amazing.
2. Was the yacht comfortable and clean?
Perfect condition.
3. Was the yacht well ventilated?
Yes.
4. Was the food good and well presented?
Beyond our expectations.
5. Did you like the area you sailed?
Wouldn't change the itinerary at all.
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Our experience on the Vicarious exceeded every expectation. The yacht was amazing, the food was spectacular and the itinerary was spot on. Hands down the best part of our vacation was the crew. Captain Austin and Phily felt like part of our family. We can't wait for our next trip with them!
VI Sailing Concierge Team
Name: Ryan Lumaco
Yacht: Vicarious with Austin & Philomena Anderson
Charter Dates: 04/03/2021 to 04/07/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The best possible crew experience ever. Austin and Phily were amazing.
2. Was the yacht comfortable and clean?
Perfect condition.
3. Was the yacht well ventilated?
Yes.
4. Was the food good and well presented?
Beyond our expectations.
5. Did you like the area you sailed?
Wouldn't change the itinerary at all.
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Our experience on the Vicarious exceeded every expectation. The yacht was amazing, the food was spectacular and the itinerary was spot on. Hands down the best part of our vacation was the crew. Captain Austin and Phily felt like part of our family. We can't wait for our next trip with them!
VI Sailing Concierge Team
Name: Kim Sargent
Yacht: Barefeet Retreat with Jenn Brown & Abrye Redecker
Charter Dates: 04/16/2021 to 04/23/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
YES
2. Was the yacht comfortable and clean?
YES
3. Was the yacht well ventilated?
YES
4. Was the food good and well presented?
YES
5. Did you like the area you sailed?
YES
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
NO
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
I have been on may catamarans charters and want to express how amazing these two ladies were, they went above and beyond to make our vacay an exceptional experience! Jenn and Bree were so awesome in every way and made this vacay one of the best ever!
VI Sailing Concierge Team
Name: Harry Garvey
Yacht: Sun Odyssey 419-Vuillard with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 04/19/2021 to 04/25/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
Absolutely!
2. Was the yacht clean and in good working condition?
Yes
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, you were great!
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Robert Bova
Yacht: Dufour 382 GL (Taonga) with Navtours - Nassau, Bahamas
Charter Dates: 04/17/2021 to 04/24/2021
Broker: Susan Jervis
Area Cruised: Bahamas - Nassau, Exumas
Overall Rating: 3
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Navtours friendly and accommodating?
YES
2. Was the yacht clean and in good working condition?
NO see comments
3. Was the yacht's cooking and cleaning equipment sufficient?
COOKING EQUIPMENT WAS IN GOOD WORKING ORDER. NO CLEANING EQUIPMENT SUPPLIED
4. Was the boat well ventilated?
YES
5. Did the staff at Navtours do a good job familiarizing you with the yacht and its equipment?
YES, but somethings were over looked
6. Did you like the area you cruised?
YES
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
NO.
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Justin Meeks
Yacht: Dufour 460 GL with A/C - Papillon with Dream Yacht Charters - Scrub Island Marina, BVI
Charter Dates: 2019-12-15 17:30 to 2019-12-22 10:00
Broker: Kelly Coughlin
Area Cruised: Virgin Islands
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
2. Was the yacht clean and in good working condition?
3. Was the yacht's cooking and cleaning equipment sufficient?
4. Was the boat well ventilated?
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
6. Did you like the area you cruised?
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Sal Durso
Yacht: BLACK TORTUGA with Brian Christiansen and Elena Gandillon
Charter Dates: 04/24/2021 to 05/02/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Both Brian and Elena were accommodating and attentive to all of our needs. They are two people extremely committed to the satisfaction of their guests.
2. Was the yacht comfortable and clean?
Black Tortuga was a very comfortable yacht for 4 people and well taken care of.
3. Was the yacht well ventilated?
There was great air flow in the cabins and air conditioning was an option each night but the hatch and starboard side window were enough to keep us comfortable each night
4. Was the food good and well presented?
Elena was not only a talented chef but well prepared for one of our companions gluten free needs. The food was delicious and presented in a fashion similar to most upscale restaurants.
5. Did you like the area you sailed?
We found St. Thomas and St. Johns with plenty of opportunities to enjoy. No need to get to the BVI in our opinion
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
If it was me in your position I would have a pre-call with us to discuss our needs and get clarity on expectations. We were not versed in some common practices like tipping and extras. These would have taken some of the last minute guessing and googling that we needed to do. You answered questions when I called and were attentive but sometimes you just don't know what you don't know.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
We can't say enough about Brian and Elena. They made us feel like friends and not paying guests in all aspects of our time on Black Tortuga. It wasn't the boat that made the trip it was Brian and Elena who made the difference. If we sail again we want to go on the boat that Brian is the captain with Elena by his side! Sal and Marcie Durso