Reviews

Name: Roger Wester
Yacht: Leopard 514, Exclusive Power Cat with Moorings Power - Wickham's Cay II: Road Town, Tortola
Charter Dates: 04/16/2021 to 04/24/202
Broker: Karimah Reed
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at The Moorings Power friendly and accommodating?
Yes. And I must add that they were very quick to respond to questions

2. Was the yacht clean and in good working condition?
Yes, mostly. Had a few hiccups with A/C and dingy platform.

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at The Moorings Power do a good job familiarizing you with the yacht and its equipment?
Yes. Our agent spent a long time with us to go over everything

6. Did you like the area you cruised?
Loved it. Especially Sandy Cay and Valley Trunk.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. The VI customer support team was very responsive and we always were successful in resolving issues.

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
We always have a good experience using the Moorings for our island jaunts. While some of the issues with the platform and A/C were frustrating, they were minor frustrations, and were quickly resolved by a very responsive customer service team. We thoroughly enjoyed our time visiting the various islands of the BVIs even with the complications of quarantining due to COVID-19. We’ll be back!

Name: Norman Plotkin
Yacht: Moorings 42.1 Exclusive with The Moorings - Wickham's Cay II: Road Town, Tortola
Charter Dates: 04/30/2021 to 05/08/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at The Moorings friendly and accommodating?
Yes - staff was great

2. Was the yacht clean and in good working condition?
Yes, and sound device (horn) - also split in swim platform hose leaked water into boat & ran under rear cabin floors.

3. Was the yacht's cooking and cleaning equipment sufficient?
but missing kitchen knives, BBQ tongs, Spatula and can opener- added later in our trip when we returned to base for our covid test.

4. Was the boat well ventilated?
Yes

5. Did the staff at The Moorings do a good job familiarizing you with the yacht and its equipment?
Yes

6. Did you like the area you cruised?
Yes but BVI restricted quarantined boats to the worst rolling anchorages.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Help us with planning our next trip to Belize next year

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
The boat was fine, though Moorings forgot to provide kitchen knives, spatula, tongs for the BBQ, and a can opener, and a sound (horn) device. We did not notice these things missing from our galley until the first day out. When we came back to base for our 2nd COVID test they added these items. We did have one issue with the boat, partly our fault. The swim shower hose was split. We did not see this at check out and our first hour out we left the water pump on. Lost 100 gallons into the lazerett. It mixed with diesel someone before us must have overfilled the tank and spilled some diesel back there. This ran down below the engine and under the rear cabin floors. Fortunately, our 2nd water tank was OK and we had plenty of water and never forgot to turn off the water pump when underway after that time. We sponged out as much of the oily smelly flood under the rear cabins as we could. This water and diesel mix did not or could not, for some reason, run down to the midship bilge pump. I think this is partly due to the design of these boats with flat bottoms and manufactured with floor grids that separate the sections. Moorings fixed the shower hose when we returned to base for our 2nd COVID test. Other than that, the boat was fine and the steady 18 to 20 knots of wind provided us with good sailing days. We did miss seeing some of the land sites and the anchorages allowed to quarantined boats were not the best (a bit rolly) but we still enjoyed the sailing.

Name: Allan Powell
Yacht: ELIXIR with Jim and Sherry Shrove
Charter Dates: 04/23/2021 to 04/30/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Excellent

2. Was the yacht comfortable and clean?
Very well maintained

3. Was the yacht well ventilated?
Yes

4. Was the food good and well presented?
The food could not have any better

5. Did you like the area you sailed?
Yes

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Jim and Sherry are the best. Knowledgeable, accommodating, and funny. This was our first charter and hopefully not our last. Jim and Sherry made it a memory of a lifetime. We were very fortunate to have chosen their boat.

Name: Allan Powell
Yacht: ELIXIR with Jim and Sherry Shrove
Charter Dates: 04/23/2021 to 04/30/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Excellent

2. Was the yacht comfortable and clean?
Very well maintained

3. Was the yacht well ventilated?
Yes

4. Was the food good and well presented?
The food could not have any better

5. Did you like the area you sailed?
Yes

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Jim and Sherry are the best. Knowledgeable, accommodating, and funny. This was our first charter and hopefully not our last. Jim and Sherry made it a memory of a lifetime. We were very fortunate to have chosen their boat.

Name: Suzanne Koller
Yacht: Saona 47-Electre with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 04/15/2021 to 04/22/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 3
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Dream Yacht Charters friendly and accommodating?
No- in fact a few were quite rude and NOT helpful. Luckily there was one awesome guy Freddy who helped us on the morning we were doing the overview

2. Was the yacht clean and in good working condition?
no- water maker not working, one head actually had waste in it. A few other items not working, we were very concerned day one and even asked to change boats, but that did not work

3. Was the yacht's cooking and cleaning equipment sufficient?
It was ok, not great

4. Was the boat well ventilated?
That was ok

5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes Freddy was helpful!

6. Did you like the area you cruised?
Yes loved St John was fun to stick around there!

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No you guys are great but I would strongly caution against using Dream Yacht- we called it Nightmare Charter haha

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
Lovango Cay was awesome!!

Name: Danna Cobb
Yacht: KUMATOO with Joe & Mandy Rosello
Charter Dates: 04/22/2021 to 04/28/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Very !

2. Was the yacht comfortable and clean?
Very !

3. Was the yacht well ventilated?
Yes !! Never even needed AC at night

4. Was the food good and well presented?
Over the top on both !

5. Did you like the area you sailed?
Each place was a amazing!

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
I can't say enough good things about our experience from the very first moment that we met Mandy and Joe at the port till we disembarked ! This was our first experience sailing but definitely will not be our last . Joe and Mandy both were excellent attended to our every need. The food was amazing from presentation to flavor menu was very creative & satisfying! Joe was like having your very own personal mixologist the drink of the day🙋🏼‍♀️ was some thing we all look forward to I would definitely say they were crafted cocktails🤗. We look forward to sailing many more times with Mandy and Joe on KUMA TOO !

Name: Greg Fay
Yacht: PLAYTIME with Paul Porter and Alicia Fisher
Charter Dates: 04/11/2021 to 04/18/2021
Broker: Ellen Stewart
Area Cruised: St. Thomas - USVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Yes. Extremely. The captain (Paul) went above and beyond to take excursions, care for seniors, share information and give us unique experiences.

2. Was the yacht comfortable and clean?
The layout was extremely comfortable. Upper deck was a great place to be during sailing trips and at night. Yacht was clean initially but the dining area was not maintained during the week. Food crumbs stayed on the deck throughout the trip.

3. Was the yacht well ventilated?
The air conditioning went out Day 3. Paul (captain) tried to troubleshoot and fix but was unable to and there was not anyone who was able to come and address at port. Paul was very concerned and gracious dealing with a stressful situation. He anchored and moored in bays that caught a night breeze. We were fortunate that we experienced little rain and temperatures were moderate, otherwise it could have been uncomfortable. Not ideal for our senior parents in their 80's.

4. Was the food good and well presented?
Yes. The food was excellent. Fresh, well prepared, flavorful and a nice presentation.

5. Did you like the area you sailed?
Absolutely 100%. Paul's selection of routes and coves were exceptional and enjoyable whether it be sailing, hiking, or snorkeling.

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Towels were not replenished or maintained. We were all given one towel each for the entire trip. There were 5 beach towels for 7 people. One was used to wipe up coffee and we had to continue to use throughout the trip. Paul's selection of activities, attention, care and fun personality rate a 5. Food and culinary experience is a 4-5 along with Ramona. Physical boat 2-3 because of the air conditioning going out.

Name: Greg Fay
Yacht: PLAYTIME with Paul Porter and Alicia Fisher
Charter Dates: 04/11/2021 to 04/18/2021
Broker: Ellen Stewart
Area Cruised: St. Thomas - USVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Yes. Extremely. The captain (Paul) went above and beyond to take excursions, care for seniors, share information and give us unique experiences.

2. Was the yacht comfortable and clean?
The layout was extremely comfortable. Upper deck was a great place to be during sailing trips and at night. Yacht was clean initially but the dining area was not maintained during the week. Food crumbs stayed on the deck throughout the trip.

3. Was the yacht well ventilated?
The air conditioning went out Day 3. Paul (captain) tried to troubleshoot and fix but was unable to and there was not anyone who was able to come and address at port. Paul was very concerned and gracious dealing with a stressful situation. He anchored and moored in bays that caught a night breeze. We were fortunate that we experienced little rain and temperatures were moderate, otherwise it could have been uncomfortable. Not ideal for our senior parents in their 80's.

4. Was the food good and well presented?
Yes. The food was excellent. Fresh, well prepared, flavorful and a nice presentation.

5. Did you like the area you sailed?
Absolutely 100%. Paul's selection of routes and coves were exceptional and enjoyable whether it be sailing, hiking, or snorkeling.

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Towels were not replenished or maintained. We were all given one towel each for the entire trip. There were 5 beach towels for 7 people. One was used to wipe up coffee and we had to continue to use throughout the trip. Paul's selection of activities, attention, care and fun personality rate a 5. Food and culinary experience is a 4-5 along with Ramona. Physical boat 2-3 because of the air conditioning going out.

Name: Miriam Ungar
Yacht: FLOATATION THERAPY with Michael Plotner & Sara Hogan
Charter Dates: 04/17/2021 to 04/24/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Very congenil and professional!

2. Was the yacht comfortable and clean?
Excelellent , comfortable , kept extremely clean!

3. Was the yacht well ventilated?
yes, above average.

4. Was the food good and well presented?
Sara was an excellent chef . Beautiful food with wide range of palatts.

5. Did you like the area you sailed?
yes , Mike presented sailing options that pleased all guests!

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Emily Mauck and support team were excellent!

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Our overall excellent charter experience was the result of a very professional, prompt and courteous "crew". Emily Mack at VISailing, Captain Mike and Sara aboard the Floatation Therapy, and the rest of their support team made the entire process as easy, understandable and straightforward as we could expect. The result was a great sail with great people aboard a great boat. Thank you to the entire "crew", and we would recommend them to anybody seeking an excellent sailing adventure.

Name: Miriam Ungar
Yacht: FLOATATION THERAPY with Michael Plotner & Sara Hogan
Charter Dates: 04/17/2021 to 04/24/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Very congenil and professional!

2. Was the yacht comfortable and clean?
Excelellent , comfortable , kept extremely clean!

3. Was the yacht well ventilated?
yes, above average.

4. Was the food good and well presented?
Sara was an excellent chef . Beautiful food with wide range of palatts.

5. Did you like the area you sailed?
yes , Mike presented sailing options that pleased all guests!

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Emily Mauck and support team were excellent!

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Our overall excellent charter experience was the result of a very professional, prompt and courteous "crew". Emily Mack at VISailing, Captain Mike and Sara aboard the Floatation Therapy, and the rest of their support team made the entire process as easy, understandable and straightforward as we could expect. The result was a great sail with great people aboard a great boat. Thank you to the entire "crew", and we would recommend them to anybody seeking an excellent sailing adventure.