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VI Sailing Concierge Team
Charter Dates: 07/05/2024-07/13/2024
Name on Your Reservation: Chris Albrecht
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Kerry Lee
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, our flight was cancelled and so we arrived a day late and they did a great job getting us on our boat quickly.
Did the staff do a good job familiarizing you with the yacht and its equipment?
They did this with our captain since we were late.
Was the yacht clean and in good working condition?
Yes, everything was great. We did have our navigation screen and they quickly came to us and replaced it. Then we encountered a bad storm which broke a part on the sail and again they quickly came and fixed it and never caused an issue with our trip.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Highly recommend both VI Sailing and Navigare.
The quick response of Navigare will make me choose their fleet every time.
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
We stayed one night near Sandy spot which we had never done before and it was a very nice spot.
VI Sailing Concierge Team
Charter Dates: 07/05/2024-07/13/2024
Name on Your Reservation: Chris Albrecht
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Kerry Lee
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, our flight was cancelled and so we arrived a day late and they did a great job getting us on our boat quickly.
Did the staff do a good job familiarizing you with the yacht and its equipment?
They did this with our captain since we were late.
Was the yacht clean and in good working condition?
Yes, everything was great. We did have our navigation screen and they quickly came to us and replaced it. Then we encountered a bad storm which broke a part on the sail and again they quickly came and fixed it and never caused an issue with our trip.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Highly recommend both VI Sailing and Navigare.
The quick response of Navigare will make me choose their fleet every time.
VI Sailing Concierge Team
Charter Dates: 07/05/2024-07/13/2024
Name on Your Reservation: Chris Albrecht
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Kerry Lee
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
VI Sailing was great. Unfortunately the new boat we booked got delayed and would not arrive in time for our trip and VI Sailing did great helping us find an alternative boat.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 07/19/2024-07/26/2024
Name on Your Reservation: Lucas R Bennazar
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Summer
Virgin Island Sailing® Team
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
A little bit crowded, but very friendly and fast briefing.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, detailed informative briefing
Was the yacht clean and in good working condition?
Excellent, no problem at all.
Was the yacht's cooking and cleaning equipment sufficient?
Perfect!
Was the yacht well ventilated?
Yes, AC worked perfectly during our whole trip
Additional comments about the charter company and yacht you chartered?
I’ve booked with couple different companies in the past, but Navigare do the best maintenance on their vessels. I booked Summer on 2021 and the difference wasn’t much on wear and tear.
Cruising Area
Did you like the area you chartered in?
Love the BVI’s
Would you like to share your itinerary or a vacation highlight with us?
Guana Island, Devils Bay and White Bay at JVD
VI Sailing Concierge Team
Charter Dates: 07/16/2024-07/26/2024
Name on Your Reservation: Lucas R Bennazar
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Summer
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
A little bit crowded, but very friendly and fast briefing.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, detailed informative briefing
Was the yacht clean and in good working condition?
Excellent, no problem at all.
Was the yacht's cooking and cleaning equipment sufficient?
Perfect!
Was the yacht well ventilated?
Yes, AC worked perfectly during our whole trip
Additional comments about the charter company and yacht you chartered?
I’ve booked with couple different companies in the past, but Navigare do the best maintenance on their vessels. I booked Summer on 2021 and the difference wasn’t much on wear and tear.
VI Sailing Concierge Team
Charter Dates: 07/16/2024-07/26/2024
Name on Your Reservation: Lucas R Bennazar
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Summer
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Great service from the beginning of my booking, front desk at Navigare and assistance by the end.
Would you book your next yacht vacation with Virgin Island Sailing®? Definitely!
VI Sailing Concierge Team
Charter Dates: 07/16/2024-07/24/2024
Name on Your Reservation: Cheryl Hamblin
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Great Catsby
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Did not respond to tech support at 9:30 pm via multiple attempts to reach them on the 24 contact
Did the staff do a good job familiarizing you with the yacht and its equipment?
Check out skipper named Jimmy was very sub par.
Was the yacht clean and in good working condition?
Excellent
Was the yacht's cooking and cleaning equipment sufficient?
Very sufficient.
Was the yacht well ventilated?
Decent but AC was very very good
Cruising Area
Did you like the area you chartered in?
Amazing!
VI Sailing Concierge Team
Charter Dates: 07/16/2024-07/24/2024
Name on Your Reservation: Cheryl Hamblin
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Great Catsby
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Did not respond to tech support at 9:30 pm via multiple attempts to reach them on the 24 contact
Did the staff do a good job familiarizing you with the yacht and its equipment?
Check out skipper named Jimmy was very sub par.
Was the yacht clean and in good working condition?
Excellent
Was the yacht's cooking and cleaning equipment sufficient?
Very sufficient.
Was the yacht well ventilated?
Decent but AC was very very good
VI Sailing Concierge Team
Charter Dates: 07/16/2024-07/24/2024
Name on Your Reservation: Cheryl Hamblin
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Great Catsby
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 07/19/2024-07/26/2024
Name on Your Reservation: Jose Diaz
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Perfect P
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very helpful
Would you book your next yacht vacation with Virgin Island Sailing®? Yes