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VI Sailing Concierge Team
Charter Dates: 10/12/2024-10/19/2024
Name on Your Reservation: Mary Lou Noeth
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: On a whim
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
Additional comments about working with the VI Sailing team to plan your vacation?
Excellent..Joann is always a pleasure to work with
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 10/01/2024-10/14/2024
Name on Your Reservation: David Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Venturi 1
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
everything was great.
Cruising Area
Did you like the area you chartered in?
yes
Would you like to share your itinerary or a vacation highlight with us?
We enjoyed the cruising area. This was the low season. Just the way we like it. Quiet.
VI Sailing Concierge Team
Charter Dates: 10/01/2024-10/14/2024
Name on Your Reservation: David Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Venturi 1
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
everything was great.
VI Sailing Concierge Team
Charter Dates: 10/01/2024-10/14/2024
Name on Your Reservation: David Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Venturi 1
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 4
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 09/21/2024-10/05/2024
Name on Your Reservation: Hyde
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Edoardo
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes. The chart briefing was excellent.
Did the staff do a good job familiarizing you with the yacht and its equipment?
No. the person doing the boat checkout wanted to be finished before he started. He couldn't answer basic questions like 'where are the lifejackets?' (we found them on day 3) and on the checklist, he drew a line through all items as being present and then signed it and handed it to me to sign. We were finding items, up to the last day of the 2 week charter.
No one told us despite having problems with the dockside air conditioning that in fact, dockside air conditioning is not possible on this boat as it is wired as a single 50 amp service and all docks are running 30 amps. This would have saved me many hours of troubleshooting.
Roberto P. was very helpful everytime we had a question. The other 'Roberto' who did our boat briefing was a different story.
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
Fair. The coffee making situation was very undersized for 10 people/5 cabin boat. 1 tiny espresso kettle, 1 medium espresso kettle and a very small French press.
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
This is our second Moorings/Sailitalia charter and there is something lost in the translation.
Cruising Area
Did you like the area you chartered in?
Yes, amazingly beautiful. This area is known for hard sailing however , and strong winds are very common.
Would you like to share your itinerary or a vacation highlight with us?
Mixing beautiful anchorages and very quaint marinas/villages was a great way to keep the trip interesting.
VI Sailing Concierge Team
Charter Dates: 09/21/2024-10/05/2024
Name on Your Reservation: Hyde
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Edoardo
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes. The chart briefing was excellent.
Did the staff do a good job familiarizing you with the yacht and its equipment?
No. the person doing the boat checkout wanted to be finished before he started. He couldn't answer basic questions like 'where are the lifejackets?' (we found them on day 3) and on the checklist, he drew a line through all items as being present and then signed it and handed it to me to sign. We were finding items, up to the last day of the 2 week charter.
No one told us despite having problems with the dockside air conditioning that in fact, dockside air conditioning is not possible on this boat as it is wired as a single 50 amp service and all docks are running 30 amps. This would have saved me many hours of troubleshooting.
Roberto P. was very helpful everytime we had a question. The other 'Roberto' who did our boat briefing was a different story.
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
Fair. The coffee making situation was very undersized for 10 people/5 cabin boat. 1 tiny espresso kettle, 1 medium espresso kettle and a very small French press.
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
This is our second Moorings/Sailitalia charter and there is something lost in the translation.
VI Sailing Concierge Team
Charter Dates: 09/21/2024-10/05/2024
Name on Your Reservation: Hyde
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Edoardo
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Of course! We've lost count of how many charters that we've done with you guys.
VI Sailing Concierge Team
Charter Dates: 09/21/2024-09/28/2024
Name on Your Reservation: Dawn Cameron
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: BARRAMUNDI III!
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The charter company (Navigere) is wasn’t helpful at all, except giving me the contact details information for my skipper. The skipper was awesome (Barbara) and so thorough, safe and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
The charter company did not, but our skipper was awesome.
Was the yacht clean and in good working condition?
The yacht was worn but clean. The anchor was windlass started smoking and we had to hand crank the anchor up. This caused us to have to moo and dock for two plus days until it could be replaced. The sail design was very odd and the hoisting the mainsail was a huge pain.
Was the yacht's cooking and cleaning equipment sufficient?
Sufficient but we weren’t allowed aboard until several hours past 5:00pm.
Was the yacht well ventilated?
Yes, for the season we went.
Cruising Area
Did you like the area you chartered in?
Loved it
VI Sailing Concierge Team
Charter Dates: 09/21/2024-09/28/2024
Name on Your Reservation: Dawn Cameron
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: BARRAMUNDI III!
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The charter company (Navigere) is wasn’t helpful at all, except giving me the contact details information for my skipper. The skipper was awesome (Barbara) and so thorough, safe and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
The charter company did not, but our skipper was awesome.
Was the yacht clean and in good working condition?
The yacht was worn but clean. The anchor was windlass started smoking and we had to hand crank the anchor up. This caused us to have to moo and dock for two plus days until it could be replaced. The sail design was very odd and the hoisting the mainsail was a huge pain.
Was the yacht's cooking and cleaning equipment sufficient?
Sufficient but we weren’t allowed aboard until several hours past 5:00pm.
Was the yacht well ventilated?
Yes, for the season we went.
VI Sailing Concierge Team
Charter Dates: 10/12/2024-10/19/2024
Name on Your Reservation: Mary Lou Noeth
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: On a whim
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes except I wished I could have found a broom to sweep the kitchen.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigare was excellent! Best so far. Would definitely use them again..on a whim was a beautiful yacht! Loved everything about it from full size refrigerator to the garage door opening the back up. Wonderful