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VI Sailing Concierge Team
Charter Dates: 09/21/2024-10/05/2024
Name on Your Reservation: Hyde
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Edoardo
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Of course! We've lost count of how many charters that we've done with you guys.
VI Sailing Concierge Team
Charter Dates: 09/21/2024-09/28/2024
Name on Your Reservation: Dawn Cameron
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: BARRAMUNDI III!
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The charter company (Navigere) is wasn’t helpful at all, except giving me the contact details information for my skipper. The skipper was awesome (Barbara) and so thorough, safe and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
The charter company did not, but our skipper was awesome.
Was the yacht clean and in good working condition?
The yacht was worn but clean. The anchor was windlass started smoking and we had to hand crank the anchor up. This caused us to have to moo and dock for two plus days until it could be replaced. The sail design was very odd and the hoisting the mainsail was a huge pain.
Was the yacht's cooking and cleaning equipment sufficient?
Sufficient but we weren’t allowed aboard until several hours past 5:00pm.
Was the yacht well ventilated?
Yes, for the season we went.
Cruising Area
Did you like the area you chartered in?
Loved it
VI Sailing Concierge Team
Charter Dates: 09/21/2024-09/28/2024
Name on Your Reservation: Dawn Cameron
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: BARRAMUNDI III!
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The charter company (Navigere) is wasn’t helpful at all, except giving me the contact details information for my skipper. The skipper was awesome (Barbara) and so thorough, safe and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
The charter company did not, but our skipper was awesome.
Was the yacht clean and in good working condition?
The yacht was worn but clean. The anchor was windlass started smoking and we had to hand crank the anchor up. This caused us to have to moo and dock for two plus days until it could be replaced. The sail design was very odd and the hoisting the mainsail was a huge pain.
Was the yacht's cooking and cleaning equipment sufficient?
Sufficient but we weren’t allowed aboard until several hours past 5:00pm.
Was the yacht well ventilated?
Yes, for the season we went.
VI Sailing Concierge Team
Charter Dates: 09/21/2024-09/28/2024
Name on Your Reservation: Dawn Cameron
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: BARRAMUNDI III!
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
VI Sailing Concierge Team
Name on Your Reservation: Andrei Piriutko
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sul Vento
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
It was really good. And a bit beyond my expectations
Cruising Area
Did you like the area you chartered in?
Surely
Would you like to share your itinerary or a vacation highlight with us?
Too long to write
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
No need. I do remember about you & I will contact you
VI Sailing Concierge Team
Charter dates: 08/10/2024-08/17/2024
Name on Your Reservation: Andrei Piriutko
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sul Vento
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
It was really good. And a bit beyond my expectations
VI Sailing Concierge Team
Charter dates: 08/10/2024-08/17/2024
Name on Your Reservation: Andrei Piriutko
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sul Vento
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes, I will let you know for sure
VI Sailing Concierge Team
Name on Your Reservation: ghislain cloutier
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: moring 403
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes very good
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Cruising Area
Did you like the area you chartered in?
yes
Would you like to share your itinerary or a vacation highlight with us?
yes
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
VI Sailing Concierge Team
charter dates: 08/12/2024-08/19/2024
Name on Your Reservation: ghislain cloutier
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: moring 403
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
yes very good
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
VI Sailing Concierge Team
Charter Dates: 09/21/2024-10/05/2024
Name on Your Reservation: Hyde
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Edoardo
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes. The chart briefing was excellent.
Did the staff do a good job familiarizing you with the yacht and its equipment?
No. the person doing the boat checkout wanted to be finished before he started. He couldn't answer basic questions like 'where are the lifejackets?' (we found them on day 3) and on the checklist, he drew a line through all items as being present and then signed it and handed it to me to sign. We were finding items, up to the last day of the 2 week charter.
No one told us despite having problems with the dockside air conditioning that in fact, dockside air conditioning is not possible on this boat as it is wired as a single 50 amp service and all docks are running 30 amps. This would have saved me many hours of troubleshooting.
Roberto P. was very helpful everytime we had a question. The other 'Roberto' who did our boat briefing was a different story.
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
Fair. The coffee making situation was very undersized for 10 people/5 cabin boat. 1 tiny espresso kettle, 1 medium espresso kettle and a very small French press.
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
This is our second Moorings/Sailitalia charter and there is something lost in the translation.