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VI Sailing Concierge Team
05/26/2024-06/02/2024
Name on Your Reservation: Jim Brozny
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Calypso Express
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Everything was orderly and organized.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. However, the boat manual had a couple small errors in it. I think they used pages from a different boat.
Was the yacht clean and in good working condition?
Very clean. She sailed well.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. However, some of the crew wished there had a blender on board. Not a big deal though. The pots and pans are newer and the knives were still pretty sharp.
Was the yacht well ventilated?
The bow cabin was well ventilated with the help of a wind scoop. it also helped ventilate the rest of the boat.
Additional comments about the charter company and yacht you chartered?
I've chartered with Horizon Yacht Charters twice now. I will continue to do so. The staff is laid back but very professional. They're processes are well honed. Check out and Check in work like clockwork.
Cruising Area
Did you like the area you chartered in?
The BVI are great. Especially for crew that are new to cruising. I prefer to go in low and shoulder seasons. This year, we missed a mooring at Cooper Island because the Boatyball moorings were all reserved and we got there too late to pick up a first-come-first-serve ball. I understand it can be difficult to pick up a ball in high due to the high number of boats.
Would you like to share your itinerary or a vacation highlight with us?
We were out of the Nanny Cay harbor by 2:00. Spent the first night in the Bight on Norman island and hung out at the Willy T's. The next day, we snorkeled and explored the Caves in the morning and Pelican island in the afternoon. Spent the night at Peter island and had dinner at Oceans 7 Yacht Club. We made reservations for 5 people but they weren't necessary. The next day, we spent most of our time hanging out at Salt island and snorkeling the RMS Rhone. This is a favorite of mine. We spent the night in Great Harbor again and had dinner on the boat. The next day, we sailed early and and reserved a ball at Cooper Island. We snorkeled Cistern Point and all along the harbor. Had dinner at the Cooper Island Beach Club. But before dinner the crew had a Rum Punch powered Euchre tournament during happy hour at the bar. We sailed to Virgin Gorda the next day. Played around the Baths and had a cheeseburger. We spent the night at Marina Cay. But first made a pitstop at Trellis Bay for some groceries, more happy hour, and a shower. We had dinner at the restaurant in Marina Cay and it was fantastic. I had the ribs which were better than expected. The crew raved about the Mac and Cheese! We then sailed to Jost Van Dyke. Snorkeled White Bay, had Painkillers at Soggy Dollar bar, and hung out at Foxy's in Great Harbor. The next day, we had a wonderful day of sailing and tacking back to Norman Island. I wanted to be close for our return to Horizon the next day. We closed out our trip with a fast and fun beat back to Nanny Cay.
VI Sailing Concierge Team
05/26/2024-06/02/2024
Name on Your Reservation: Jim Brozny
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Calypso Express
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Everything was orderly and organized.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. However, the boat manual had a couple small errors in it. I think they used pages from a different boat.
Was the yacht clean and in good working condition?
Very clean. She sailed well.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. However, some of the crew wished there had a blender on board. Not a big deal though. The pots and pans are newer and the knives were still pretty sharp.
Was the yacht well ventilated?
The bow cabin was well ventilated with the help of a wind scoop. it also helped ventilate the rest of the boat.
Additional comments about the charter company and yacht you chartered?
I've chartered with Horizon Yacht Charters twice now. I will continue to do so. The staff is laid back but very professional. They're processes are well honed. Check out and Check in work like clockwork.
VI Sailing Concierge Team
05/26/2024-06/02/2024
Name on Your Reservation: Jim Brozny
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Calypso Express
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
This is the second time VI Sailing helped me with a charter. I decided to go back to them because JoAnne and Lisa were so helpful the first time. I received the same great service the second time round too.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
05/08/2024-05/16/2024
Name on Your Reservation: Rob Gilmour
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Malto
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, the bow thruster was
not working.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Very much so.
VI Sailing Concierge Team
05/08/2024-05/16/2024
Name on Your Reservation: Rob Gilmour
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Malto
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, the bow thruster was
not working.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
05/08/2024-05/16/2024
Name on Your Reservation: Rob Gilmour
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Malto
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
05/25/2024-06/01/2024
Name on Your Reservation: Stebbings
Yacht Name: Lola
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. The crew couldn’t have done anything more.
Was the yacht well ventilated?
Yes. Lola is a great charter cat.
Was the crew friendly and accommodating?
Absolutely!!! Hugo and Judy became part of our family during the charter. Judy worked OT to create gluten and dairy free options for our granddaughter for every meal. Over exceeded expectations. Hugo was a master at coordinating our daily schedule to make each stop/anchor/mooring enjoyable for everyone. BBQ on the beach and picnic lunch were extra special.
Was the food good and well presented?
Every snack, appetizer and meal were Michelin quality.
8. Additional comments about the yacht and crew?
One word - AWESOME!
Cruising Area
Did you like the area you chartered in?
Hugo’s charter plan exceeded our expectations.
Would you like to share your itinerary or a vacation highlight with us?
We celebrated our son’s promotion to CEO, our son/daughter-in-law’s 27th wedding anniversary, our daughter-in-law’s retirement and our grandson’s college graduation. Judy and Hugo made those celebrations extra special.
VI Sailing Concierge Team
05/25/2024-06/01/2024
Name on Your Reservation: Stebbings
Yacht Name: Lola
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. The crew couldn’t have done anything more.
Was the yacht well ventilated?
Yes. Lola is a great charter cat.
Was the crew friendly and accommodating?
Absolutely!!! Hugo and Judy became part of our family during the charter. Judy worked OT to create gluten and dairy free options for our granddaughter for every meal. Over exceeded expectations. Hugo was a master at coordinating our daily schedule to make each stop/anchor/mooring enjoyable for everyone. BBQ on the beach and picnic lunch were extra special.
Was the food good and well presented?
Every snack, appetizer and meal were Michelin quality.
8. Additional comments about the yacht and crew?
One word - AWESOME!
VI Sailing Concierge Team
05/25/2024-06/01/2024
Name on Your Reservation: Stebbings
Yacht Name: Lola
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
My interaction was nothing short of spectacular! Hugo and Judith made an extra special effort to make our charter one to remember for the entire family - what a great team!!!!
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
05/03/2024-05/11/2024
Name on Your Reservation: Michael Prost
Boat Name: Lili
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very responsive to an issue regarding the electric winch. Great experience with the entire Navagare crew.
Would you book your next yacht vacation with Virgin Island Sailing®? Probably