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VI Sailing Concierge Team
charter dates 05/28/2024-06/04/2024
Name on Your Reservation: Cooley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless joy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Mostly. There were issues with the holding tank gauges, the water tank gauges, and the cooling system for the generator. Didn’t seem like the boat had been thoroughly checked out before we left. They had a really big group return the day before our charter started.
Boat was very nice and clean. Like new. Other than a bunch of gauges all the systems worked.
Oh, except the anchor chain counter. Which didn’t work, and wouldn’t have been an issue… but the anchor chain was not marked for length, so it made it really hard to figure out how much chain we had out.
Was the yacht's cooking and cleaning equipment sufficient?
Very much so.
Was the yacht well ventilated?
Like to shut down gen and open hatches before bed. Forward cabins could have been better designed to maximize airflow.
Additional comments about the charter company and yacht you chartered?
Seems like a lot of sail controls have been simplified to the point that they’re less fun. I like having a Genoa over a self tacking jib. And running all lines to one point made kind of a mess.
On the flip side a lot of the boat systems were overly complicated. I prefer simple gravity controls to pump out waste tanks vs. pump systems. Plus a lot of the hi tech water, waste and other gauges had really fancy displays… but they didn’t work.
VI Sailing Concierge Team
charter dates 05/28/2024-06/04/2024
Name on Your Reservation: Cooley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless joy
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Definitely
VI Sailing Concierge Team
06/06/2024-06/14/2024
Name on Your Reservation: Robert Davis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: No Shoes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly. More than accommodating. Supportive and attentive.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes. The navigation instumentation includng autopilot needs to be recalibrated though
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Will charter through Navigare again
Cruising Area
Did you like the area you chartered in?
BVI is like home
VI Sailing Concierge Team
06/06/2024-06/14/2024
Name on Your Reservation: Robert Davis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: No Shoes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly. More than accommodating. Supportive and attentive.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes. The navigation instumentation includng autopilot needs to be recalibrated though
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Will charter through Navigare again
VI Sailing Concierge Team
charter dates 06/07/2024-06/12/2024
Name on Your Reservation: MICHAEL WINTERHALTER
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Happy Ours
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 4
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Likely... Joann was quick to respond and had good information.
Would you book your next yacht vacation with Virgin Island Sailing®? I think so - yes
VI Sailing Concierge Team
06/06/2024-06/14/2024
Name on Your Reservation: Robert Davis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: No Shoes
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
outstanding support and communication. 1st time chartering through Navigare and they were great. Minor issues but to be expected. Boat was a dream.
Would you book your next yacht vacation with Virgin Island Sailing®? Hell yes!!!!
VI Sailing Concierge Team
05/20/2024-05/28/2024
Name on Your Reservation: Bob Brooks
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Luck Lady
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Good, but could have been a little better. Seemed to have been rushed and very busy.
Was the yacht clean and in good working condition?
90%. There were a few things that shold have been repaired. We reported those when we turned in the boat and it is my understanding it was going out the next day, so it is doubtful those were repaired for the next client. The Moorings was very good and nice boats, but they need to slow down some and make sure everything is A+.
Was the yacht's cooking and cleaning equipment sufficient?
More than sufficient.
Was the yacht well ventilated?
Excellent. AC.
Additional comments about the charter company and yacht you chartered?
See above notes.
Cruising Area
Did you like the area you chartered in?
Yes.
Would you like to share your itinerary or a vacation highlight with us?
Our 4th trip to the BVI. This trip: Soper's Hole, Cane Garden Bay, Sandy Spit, Bubbly Pool, Foxy's Taboo, Foxy's in Great Harbour, Soggy Dollar, Marina Cay, The Baths, Saba Rock, Leverick Bay, Anegada, Cow Wreck Beach, The Wonky Dog, Norman Island, The Bight, Willy T, Pirates Bight, The Caves, Cooper Island, Manchioneel Bay, Cooper Island Beach Club, Rum Bar, Village Cay Hotel & Marina, The Watering Hole.
VI Sailing Concierge Team
05/20/2024-05/28/2024
Name on Your Reservation: Bob Brooks
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Luck Lady
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Good, but could have been a little better. Seemed to have been rushed and very busy.
Was the yacht clean and in good working condition?
90%. There were a few things that shold have been repaired. We reported those when we turned in the boat and it is my understanding it was going out the next day, so it is doubtful those were repaired for the next client. The Moorings was very good and nice boats, but they need to slow down some and make sure everything is A+.
Was the yacht's cooking and cleaning equipment sufficient?
More than sufficient.
Was the yacht well ventilated?
Excellent. AC.
Additional comments about the charter company and yacht you chartered?
See above notes.
VI Sailing Concierge Team
05/20/2024-05/28/2024
Name on Your Reservation: Bob Brooks
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Luck Lady
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
I mostly worked with Arden and sometimes Lisa and they were both very knowlegable and professional. I have never used a charter broker and it was great.
Would you book your next yacht vacation with Virgin Island Sailing®? absolutly!!
VI Sailing Concierge Team
Name on Your Reservation: Cooley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Endless joy
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Mostly. There were issues with the holding tank gauges, the water tank gauges, and the cooling system for the generator. Didn’t seem like the boat had been thoroughly checked out before we left. They had a really big group return the day before our charter started.
Boat was very nice and clean. Like new. Other than a bunch of gauges all the systems worked.
Oh, except the anchor chain counter. Which didn’t work, and wouldn’t have been an issue… but the anchor chain was not marked for length, so it made it really hard to figure out how much chain we had out.
Was the yacht's cooking and cleaning equipment sufficient?
Very much so.
Was the yacht well ventilated?
Like to shut down gen and open hatches before bed. Forward cabins could have been better designed to maximize airflow.
Additional comments about the charter company and yacht you chartered?
Seems like a lot of sail controls have been simplified to the point that they’re less fun. I like having a Genoa over a self tacking jib. And running all lines to one point made kind of a mess.
On the flip side a lot of the boat systems were overly complicated. I prefer simple gravity controls to pump out waste tanks vs. pump systems. Plus a lot of the hi tech water, waste and other gauges had really fancy displays… but they didn’t work.
Cruising Area
Did you like the area you chartered in?
Yes, very much. Although it’s gotten really crowded over the years.
Would you like to share your itinerary or a vacation highlight with us?
Great day at Anegada hanging out at Cow Wreck and Tipsy.
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Probably a year or two.