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VI Sailing Concierge Team
Name on Your Reservation: Edward Anderson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bigelli
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
for the most part yes. During the familiarization tour of the boat, there was a lot of information, In my opinion, you should provide some written instructions on each system. something to refer to during the week.
Also, Ground tackle was not covered at all. On the very first night, we were forced to anchor in much deeper water than I was comfortable with (60+ feet). as it turns out, there was not nearly enough chain and anchor line for this depth. The formula is 7/1. (7 feet of scope to every foot of water)
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
we brought our own cleaning supplies. There was no broom and dust pan
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Overall, a very good experience.
Cruising Area
Did you like the area you chartered in?
loved it
Would you like to share your itinerary or a vacation highlight with us?
I will list where we went chronologically;
Norman Island
Cooper
Virgin Gorda
Anagada
Jost Van Dyke
day trip to Sandy Cay
Sopers Hole
VI Sailing Concierge Team
Charter Dates: 02/17/2024 - 02/24/2024
Name on Your Reservation: Edward Anderson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bigelli
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
for the most part yes. During the familiarization tour of the boat, there was a lot of information, In my opinion, you should provide some written instructions on each system. something to refer to during the week.
Also, Ground tackle was not covered at all. On the very first night, we were forced to anchor in much deeper water than I was comfortable with (60+ feet). as it turns out, there was not nearly enough chain and anchor line for this depth. The formula is 7/1. (7 feet of scope to every foot of water)
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
we brought our own cleaning supplies. There was no broom and dust pan
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Overall, a very good experience.
VI Sailing Concierge Team
Charter Dates: 02/17/2024 - 02/24/2024
Name on Your Reservation: Edward Anderson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bigelli
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Overall, I had a very good experience with VI sailing. My group is talking about doing it again in 2-3 years. I would use VI sailing agian.
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: David Cox
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bella Fortuna
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Check out was smooth. Check in was even better.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
All but the water generating system by Parker Hannifin. It did not work and on check in we were informed it was a problem with the units on all 464.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
Anegada and Cooper are awesome. Foxy’s is not what it used to be. Oceans 7 on Peter Island was a great place for last night and quick departure.
VI Sailing Concierge Team
Charter Dates: 02/16/2024 - 02/24/2024
Name on Your Reservation: David Cox
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bella Fortuna
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Check out was smooth. Check in was even better.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
All but the water generating system by Parker Hannifin. It did not work and on check in we were informed it was a problem with the units on all 464.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter Dates: 02/16/2024 - 02/24/2024
Name on Your Reservation: David Cox
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Bella Fortuna
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: JOAN GILMORE
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: J Dog
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. Office staff was very nice. When there was a mistake they corrected it right away
Did the staff do a good job familiarizing you with the yacht and its equipment?
This was the first time a tech person has conducted the yacht check out for me. All yacht check outs should be performed by a tech person. Tony was great. He was articulate and also knowledgeable on all the systems.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
It would be nice if they provided small dish soap, soaps and sponge as most charter companies do. I wrote this on my check out form for them. Otherwise boat was clean and in great shape
Was the yacht well ventilated?
Yes. But we used the AC and generator every night
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Name on Your Reservation: Rick Rosenhaus
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Gabrielle Marie
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very good company
Pleasant professional people
Helpful
Gave cell phone number in case of problems and I used it and got help in 30 minutes
1st time a company did that
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Good orientation
Lots of systems
Sails and electric wench
Dingy and great set up to lift it out
Water maker generator ac twin engines
Switch for shore generator or batteries
Was the yacht clean and in good working condition?
Solid
Was the yacht's cooking and cleaning equipment sufficient?
All good
Was the yacht well ventilated?
Yes
Some hatches with screens not constant
Only real criticism
Cruising Area
Did you like the area you chartered in?
Area good
Need to pay attention shallows
Windy and cool so no snorkeling we missed that and were looking forward to that
We did see lots of turtles sharks and rays
VI Sailing Concierge Team
Name on Your Reservation: JOAN GILMORE
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: From the Fields
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes. Very clean.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We noticed our anchor light was out the first night. They came promptly to fix it. All staff is very kind and personable
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
Lots of sea turtles were seen this week.
VI Sailing Concierge Team
Charter Dates: 02/16/2024 - 02/23/2024
Name on Your Reservation: Philip Kelly
Boat Name: Miss Devine
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes