Reviews

Charter dates 03/02/2024- 03/09/2024
Name on Your Reservation: Joe Clausen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mopy 3
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly, very pleasant to work with.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Thorough review of systems with no questions during our time alone
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes. It was beautiful
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Name on Your Reservation: Joe Clausen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mopy 3
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very smooth
Would you book your next yacht vacation with Virgin Island Sailing®? Yes

Name on Your Reservation: Fischel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Ptarmigan Bali 4.4
Cruising Area

Did you like the area you chartered in?
yes
Would you like to share your itinerary or a vacation highlight with us?
no thanks

Charter dates 02/29/2024-03/07/2024
Name on Your Reservation: Fischel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Ptarmigan Bali 4.4
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, very friendly and accommodating. Great charter and boat briefing and a very smooth disembark..
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
excellent condition - apparently we were the 4th group to charter the new boat.
Was the yacht's cooking and cleaning equipment sufficient?
yes. very well equipped.
Was the yacht well ventilated?
pretty good - could have used an operable window adjacent to bow end of galley.
Additional comments about the charter company and yacht you chartered?
smooth process and great facilities after rebuild from hurricane.

Name on Your Reservation: Fischel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Ptarmigan Bali 4.4
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
timely info and prompt responses to follow up questions
Would you book your next yacht vacation with Virgin Island Sailing®? yes

Name on Your Reservation: Karie Young
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sperenza B&B
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
Clean, yes but a number of aspects of the boat didn't work.
The batteries were on their last legs and not holding a charge so we were having to start the motors every few hours.
The B&G Wind component of the instruments was not functional which hampered our navigation.
The dinghy motor was inadequate and difficult to start -then ran rough and leaked gas
Was the yacht's cooking and cleaning equipment sufficient?
No.
There was a deck wash broom - but no interior broom or mop - no cleaning cloths, or dish towels however we were told to bring our own cleaning products and we did (including the cloths)
Was the yacht well ventilated?
the windows and hatches all worked - the fans worked
Additional comments about the charter company and yacht you chartered?
There should have been a tie down for the headboard of the main sail as there was no way to prevent flapping of that halyard
Cruising Area

Did you like the area you chartered in?
Absolutely.
Would you like to share your itinerary or a vacation highlight with us?
haha. We were all over the place. Really made use of our time - checking in and out of islands and loved the area and its people so much.

Name on Your Reservation: Karie Young
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sperenza B&B
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
Clean, yes but a number of aspects of the boat didn't work.
The batteries were on their last legs and not holding a charge so we were having to start the motors every few hours.
The B&G Wind component of the instruments was not functional which hampered our navigation.
The dinghy motor was inadequate and difficult to start -then ran rough and leaked gas
Was the yacht's cooking and cleaning equipment sufficient?
No.
There was a deck wash broom - but no interior broom or mop - no cleaning cloths, or dish towels however we were told to bring our own cleaning products and we did (including the cloths)
Was the yacht well ventilated?
the windows and hatches all worked - the fans worked
Additional comments about the charter company and yacht you chartered?
There should have been a tie down for the headboard of the main sail as there was no way to prevent flapping of that halyard

Charter dates 03/11/2024- 03/25/2024
Name on Your Reservation: Karie Young
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sperenza B&B
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 4
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
While the communication was adequate, the information given wasn't. I'm sure there was a break down in communication between the owner of the vessel and the VI sailing team as information wasn't accurate in a few key areas.
We were told the vessel had both air conditioning and a barbeque but neither were available. We were told there was a coffee maker, and there wasn't. We were told we could access the vessel after 5pm on the day of pick up but if we had picked up after 5 pm as instructed, we would have missed the customs office which closes at 3pm and would not have been able to leave with the vessel until the paperwork had been completed and the office opened the following day, putting us behind schedule for our next port. Luckily, we requested an early access and moved quickly to get our paperwork complete for the owner.
The onus was put onto us to connect the VI Sailing Team with the local agent as they didn't seem to have the contact information, which I found very odd.
In the end, we had a really good trip, but these little frustrations did leave a mark. If it were my company, I would have detailed inventory lists of all vessels I was promoting and firm pick up and delivery instructions for customers to be fully prepared for all expectations to be fulfilled.
Would you book your next yacht vacation with Virgin Island Sailing®? possibly

Name on Your Reservation: Stephen Kurzman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Minx
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Minx sails well, but design is very frustrating. Split helms are a safety hazard. Electronics split forces helmsman to switch sides continually and there's nothing to hang onto when doing so. Dangerous when heeled. Also, very constricted access between cockpit and side deck and when going forward on deck.
Cruising Area

Did you like the area you chartered in?
Love it. Have sailed it many times before.

Charter dates 02/22/2024-03/01/2024
Name on Your Reservation: Stephen Kurzman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Minx
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Probably