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VI Sailing Concierge Team
Charter Dates: 11/27/2023-12/05/2023
Name on Your Reservation: Alan Russell
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seas Another Day
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
On arrival day, we got to the marina after office hours. Our sleep-aboard was prepared and provisions that arrived earlier were properly unpacked and stored. The dock-crew was very helpful to quickly orient us to basic operations of the generator, air conditioning, and bathroom/plumbing systems.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very thorough. Not rushed. Hit every system (mechanical, electrical, plumbing, bilges, dinghy, sailing lines/halyards, winch operation, navigation, VHF, stereo, watermaker, and all safety systems.
They provided a basic tool kit, cellular phone, navigation map, and newest edition of cruising guide.
Was the yacht clean and in good working condition?
This yacht was brand new. Apparently we were the 2nd charter. But in many ways, it seemed we were the first to use it. Yacht was extremely clean, inside & out.
Was the yacht's cooking and cleaning equipment sufficient?
We primarily only prepared breakfast onboard. Looking through the supplies, it seemed to be well supplied. However the knives were very poor. I'm not expecting a full chef's kitchen. But I do expect to be able to cut a lime without working hard. In this sole example, the knives provided were insufficient.
All other kitchen resources used (coffee maker, toaster, blender) all performed great!
Was the yacht well ventilated?
Yes. Each hull had a deck hatch and each cabin/head had window hatches with screens. And the build layout of the Bali 4.4 allows for extreme ventilation with side windows, aft-opening wall, and forward opening cockpit door and full-size windows.
Ventilation was never an issue.
Additional comments about the charter company and yacht you chartered?
Navigare proved to be an exceptional charter company. Staff was insightful, helpful, and friendly.
I would have appreciated a map review of the sailing grounds, including known hazards not likely well mapped on chartplotter. This could be best done as a video for advanced preparations. I found one from a competitor. Speaking of videos, a video orientation for each boat in the fleet would be helpful...to again pre-orient these details (and watch as many times as needed) prior to arrival. There's alot of detail to soak in during the morning orientation.
I would welcome the opportunity to charter again with them!
Cruising Area
Did you like the area you chartered in?
This was our first experience in the BVI. The cruising grounds over-delivered on already high expectations. There's so much to do! And the overall size of the cruising grounds allows for many boaters to evenly distribute throughout the island attractions, versus centralizing on a few spots. We primarily utilized the mooring balls and found all locations (except outside Spanish Town harbor) to be sufficient.
We'll definitely be looking to come back soon, with friends and family.
VI Sailing Concierge Team
Charter Dates: 11/27/2023-12/05/2023
Name on Your Reservation: Alan Russell
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seas Another Day
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
On arrival day, we got to the marina after office hours. Our sleep-aboard was prepared and provisions that arrived earlier were properly unpacked and stored. The dock-crew was very helpful to quickly orient us to basic operations of the generator, air conditioning, and bathroom/plumbing systems.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very thorough. Not rushed. Hit every system (mechanical, electrical, plumbing, bilges, dinghy, sailing lines/halyards, winch operation, navigation, VHF, stereo, watermaker, and all safety systems.
They provided a basic tool kit, cellular phone, navigation map, and newest edition of cruising guide.
Was the yacht clean and in good working condition?
This yacht was brand new. Apparently we were the 2nd charter. But in many ways, it seemed we were the first to use it. Yacht was extremely clean, inside & out.
Was the yacht's cooking and cleaning equipment sufficient?
We primarily only prepared breakfast onboard. Looking through the supplies, it seemed to be well supplied. However the knives were very poor. I'm not expecting a full chef's kitchen. But I do expect to be able to cut a lime without working hard. In this sole example, the knives provided were insufficient.
All other kitchen resources used (coffee maker, toaster, blender) all performed great!
Was the yacht well ventilated?
Yes. Each hull had a deck hatch and each cabin/head had window hatches with screens. And the build layout of the Bali 4.4 allows for extreme ventilation with side windows, aft-opening wall, and forward opening cockpit door and full-size windows.
Ventilation was never an issue.
Additional comments about the charter company and yacht you chartered?
Navigare proved to be an exceptional charter company. Staff was insightful, helpful, and friendly.
I would have appreciated a map review of the sailing grounds, including known hazards not likely well mapped on chartplotter. This could be best done as a video for advanced preparations. I found one from a competitor. Speaking of videos, a video orientation for each boat in the fleet would be helpful...to again pre-orient these details (and watch as many times as needed) prior to arrival. There's alot of detail to soak in during the morning orientation.
I would welcome the opportunity to charter again with them!
VI Sailing Concierge Team
Charter Dates: 11/27/2023-12/05/2023
Name on Your Reservation: Alan Russell
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Seas Another Day
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
This was my first overall charter experience. And had no prior exposure to working with a broker. The entire service team was exemplary in every way. In my specific case, I had to cancel my original booking, then cancel my rebooked trip. So this "first" experience for me required so many different lines of communications with various members of the VIS team. I'm very pleased with the level of professionalism to guide me through all phases of the booking process.
I will give VI Sailing my highest recommendations.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely!
VI Sailing Concierge Team
Charter Dates: 11/18/2023-11/28/2023
Name on Your Reservation: David Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunate Sun
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Medium
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No
Additional comments about the charter company and yacht you chartered?
Very helpful and easy to communicate with.
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter Dates: 11/18/2023-11/28/2023
Name on Your Reservation: David Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunate Sun
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Medium
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No
Additional comments about the charter company and yacht you chartered?
Very helpful and easy to communicate with.
VI Sailing Concierge Team
Charter Dates: 11/18/2023-11/28/2023
Name on Your Reservation: David Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Fortunate Sun
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 11/11/2023-11/18/2023
Name on Your Reservation: Kaycee Hipwell
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Maya Gail
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Yes
8. Additional comments about the yacht and crew?
The yacht was very comfortable. We ended up only having one other couple on board with us with our captain and chef. I think if we would have had a total of 4 couples it would have been too crowded. We had the perfect amount of space to spread out and have a great experience. Out captain Alden was great! He was always looking out for our safety and comfort. He was friendly, very involved in giving us an excellent experience, and making us laugh and smile. Our chef Julian was excellent! EVERY meal was delicious and well presented. Julian is a hard worker and was always one step ahead of everyone, making sure all of our wants and needs were met.
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter Dates: 11/11/2023-11/18/2023
Name on Your Reservation: Kaycee Hipwell
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Maya Gail
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Yes
8. Additional comments about the yacht and crew?
The yacht was very comfortable. We ended up only having one other couple on board with us with our captain and chef. I think if we would have had a total of 4 couples it would have been too crowded. We had the perfect amount of space to spread out and have a great experience. Out captain Alden was great! He was always looking out for our safety and comfort. He was friendly, very involved in giving us an excellent experience, and making us laugh and smile. Our chef Julian was excellent! EVERY meal was delicious and well presented. Julian is a hard worker and was always one step ahead of everyone, making sure all of our wants and needs were met.
VI Sailing Concierge Team
Charter Dates: 11/11/2023-11/18/2023
Name on Your Reservation: Kaycee Hipwell
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Maya Gail
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 11/28/2023-12/06/2023
Name on Your Reservation: Lockwood
Boat Name: Good vibrations
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication