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VI Sailing Concierge Team
Charter Dates: 01/18/2024-01/26/2024
Name on Your Reservation: David Stalfort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Tabula Rasa
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very responsive to our questions.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes, definitely!
VI Sailing Concierge Team
Charter Dates: 01/22/2024-01/29/2024
Name on Your Reservation: Michael Mouland
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Christine
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings staff was very informative about local travel arrangements and sailing destinations.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. We had a quick checkout and a rundown of how to reset various breakers and equipment. One breaker for the generator was difficult to find as it had not been covered in the checkout. We had to call tech support at the base for instructions on accessing it
Was the yacht clean and in good working condition?
The boat interior was clean and ready to go. The port bilge had not been flushed/cleaned and resulted in a smelly boat. The auto bilge pump turned out to be faulty and we cleaned and flushed the bilge with seawater and pumped out the bilge with the manual pump. Some other items were noted as needing maintenance, such as the cup wind instrument atop the mast. Otherwise the rigging, sails, and lines were in excellent shape.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The galley and cooking supplies were great. There was a very well-equipped bbq set.
Was the yacht well ventilated?
Due to a faulty bilge pump a bad odour permeated the boat until the bilge was rinsed with seawater ( see above).
Additional comments about the charter company and yacht you chartered?
We would choose Moorings again. The company runs a great operation. Its base facilities are super and the staff is helpful and plentiful.
Cruising Area
Did you like the area you chartered in?
The BVIs are great. It was very windy during the week we chartered.
VI Sailing Concierge Team
Charter Dates: 01/22/2024-01/29/2024
Name on Your Reservation: Michael Mouland
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Christine
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Moorings staff was very informative about local travel arrangements and sailing destinations.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. We had a quick checkout and a rundown of how to reset various breakers and equipment. One breaker for the generator was difficult to find as it had not been covered in the checkout. We had to call tech support at the base for instructions on accessing it
Was the yacht clean and in good working condition?
The boat interior was clean and ready to go. The port bilge had not been flushed/cleaned and resulted in a smelly boat. The auto bilge pump turned out to be faulty and we cleaned and flushed the bilge with seawater and pumped out the bilge with the manual pump. Some other items were noted as needing maintenance, such as the cup wind instrument atop the mast. Otherwise the rigging, sails, and lines were in excellent shape.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The galley and cooking supplies were great. There was a very well-equipped bbq set.
Was the yacht well ventilated?
Due to a faulty bilge pump a bad odour permeated the boat until the bilge was rinsed with seawater ( see above).
Additional comments about the charter company and yacht you chartered?
We would choose Moorings again. The company runs a great operation. Its base facilities are super and the staff is helpful and plentiful.
VI Sailing Concierge Team
Charter Dates: 01/22/2024-01/29/2024
Name on Your Reservation: Michael Mouland
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Christine
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Thanks very much for researching our options and answering our questions. Your guidance and suggestions were much appreciated as we planned with the group. We had a great time and will explore other charters with VI Sailing Charters in the future.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 01/19/2024-01/28/2024
Name on Your Reservation: Alexander Uslontsev
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Rock
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We had to buy our own SIM card and a wifi router. I would expect that internet connectivity on the boat would be included into the charter or be available as easily paid option.
Minor issues
- Could not rent Starlink
- Count not rent guitar
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter Dates: 01/19/2024-01/28/2024
Name on Your Reservation: Alexander Uslontsev
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Rock
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We had to buy our own SIM card and a wifi router. I would expect that internet connectivity on the boat would be included into the charter or be available as easily paid option.
Minor issues
- Could not rent Starlink
- Count not rent guitar
Cruising Area
Did you like the area you chartered in?
Yes
VI Sailing Concierge Team
Charter Dates: 01/19/2024-01/28/2024
Name on Your Reservation: Alexander Uslontsev
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Rock
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Charter Dates: 01/20/2024-01/27/2024
Name on Your Reservation: Trevor Rubingh
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jaxnjoe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
VHF didn’t work
Air conditioning had to be fixed
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes!!
VI Sailing Concierge Team
Charter Dates: 01/20/2024-01/27/2024
Name on Your Reservation: Trevor Rubingh
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jaxnjoe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
VHF didn’t work
Air conditioning had to be fixed
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
VI Sailing Concierge Team
Charter Dates: 01/18/2024-01/26/2024
Name on Your Reservation: David Stalfort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Tabula Rasa
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, the Moorings staff was very professional. The facilities on shore were first class.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, several people help us.
Was the yacht clean and in good working condition?
Yes. The Moorings Tech staff were very responsive to the list of minor issues that we found, even during our voyage.
Was the yacht's cooking and cleaning equipment sufficient?
Very well equipped and we had a professional chef on board.
Was the yacht well ventilated?
Yes. The hatches and generator/ AC worked great. However three of the five of us developed allergies - perhaps from mold or mildew in the boat.
Additional comments about the charter company and yacht you chartered?
The Mooring staff was great. The boat was well equipped and in great shape.
Cruising Area
Did you like the area you chartered in?
Absolutely!