Reviews

Hi Ellen,

As you know earlier this month we chartered Rumba with Captain Brendan and Chef Karen.

We had a great time. Rumba was in very good shape. The layout of the boat was perfect for our group. We took advantage of the roomy flybridge. The lounge area on the bow was nicely cushioned. The staterooms were comfortable and the AC and plumbing all worked perfectly.

Captain Brendan was terrific. He was very quick to understand our interests and come up with an itinerary that met them. Prior to the charter we expressed interest in getting us all out on kayaks and they came equipped with three inflatable kayaks that we enjoyed in several anchorages. Brendan gave us lots of opportunity to take the helm and sail Rumba, which we enjoy doing. He took us to several pretty snorkeling spots. He anticipated our every need and interest.

Chef Karen was terrific as well. All of the meals were excellent. I was amazed at how we had fresh baked muffins every morning. In our preference sheet we expressed interest in fresh local sea food and Karen served us delicious local lobster tails, buttery sea bass and other terrific meals. All of our food and beverage preferences were met. The boat was fully stocked with the beverages we asked for. Brendan's drink-of-the-day was highly anticipated and enjoyed at cocktail hour each afternoon.

Brendan and Karen were delightful and fun to spend the week with. We highly recommend them and Rumba. Should we return to the Virgin Islands next season which is a distinct possibility, we will want to be with them and on Rumba again. Thanks for another great boat and crew selection for us.

This was our sixth charter with you and VI Sailing and we are already looking forward to the seventh.

Regards,

Bob and Ellen

Name on Your Reservation: Salimbeni
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sundance
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
extremely. Love working with Kip and Nelson at BVIYC.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
After chartering with many first and second tier charter companies in the USVI and BVI, I am impressed with the level of customer service and the great condition of BVIYC's boats. They emphasize preventive maintenance by taking the time between charters to maintain their boats, which means fewer breakdowns on charter. I'm sold on these guys.
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
In the next 6 months.

Name on Your Reservation: Robert Schwartz
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Rumba
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Ellen Stewart continues to find us the best boats and crew.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes.
Was the yacht well ventilated?
Yes, AC worked perfectly in the staterooms.
Was the crew friendly and accommodating?
Brendan and Karen were delightful and terrific to spend the week with. They anticipated our every need and interest.
Was the food good and well presented?
The meals that came out of the little galley were amazing. We were delighted by all of the local seafood. Karen baked every day, muffins to cookies. Every meal was wonderful.
8. Additional comments about the yacht and crew?
The boat was perfect. The crew was wonderful. We hope to charter with them in the future.
Cruising Area
Did you like the area you chartered in?
Yes. Normally we head to the BVI's, but with the current restrictions we were confined to the USVI's and we have discovered there are lots of wonderful spots for sailing, snorkeling and hiking in the USVIs.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Very possibly next winter

Name on Your Reservation: Brian Spivey
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Altitude Adjustment
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Very Clean. Plenty of room for everyone to get together and visit, or spread out and relax.
Was the yacht well ventilated?
Each night the breeze coming through the cabin was so calmingand comfortable.
Was the crew friendly and accommodating?
Brian did an excellent job of preparing meals, drinks, and excursions. He was first to get up, the last to go to bed, and around every corner to take care of anything and everything we wanted or needed.
Was the food good and well presented?
The food was plentiful, tasty and presented in a very colorful and decorative manner.
8. Additional comments about the yacht and crew?
I had certain expectations of the trip from food, drinks, destinations and activities and the Altitude Adjustment exceeded them all. If I decide to repeat this trip, the 1st place I will look is Brian and the Altitude Adjustment!
Cruising Area
Did you like the area you chartered in?
Yes, St. Thomas and St. John
May we post this review on our website? Yes

Name on Your Reservation: julie snow
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Moet
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
yes always a great eperience
Would you book your next yacht vacation with Virgin Island Sailing®? yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
No one was around but it was easy to find the boat etc.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Check out was okay. The aft starboard head was clogged upon arrival, it was "fixed" with a new valve placed but it was not fixed and was broken the entire week.
Was the yacht clean and in good working condition?
The yacht was beautiful but there were several maintenance issues. The aft starboard head was clogged from arrival. We didn't use it. The automatic winch for the dinghy davit didn't work but we were able to hand pull easily. The port pontoon bilge pump was clogged with hair and other grossness. We took it apart unclogged and fixed. The autopilot wouldn't turn off so you had to run downstairs and turn off the instruments to regain steering. It was a beautiful boat with a good layout. We own a boat and know how to fix most things so it wasn't a huge deal for us but I wonder how newbies or older people would feel. We had a strong son to crank the dinghy up.
Was the yacht's cooking and cleaning equipment sufficient?
Never did find the broom for cabin. Hand swept with wipes. But other wise yes, dishes, stove, equipment excellent.
Was the yacht well ventilated?
Yes, very the best layout ever.
Additional comments about the charter company and yacht you chartered?
We were there during a week when many charts were impounded by customs. We were happy to have our yacht free to travel. It was a beautiful boat, but a few minor maintenance issues should be addressed.
Cruising Area
Did you like the area you chartered in?
yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Fall?

Name on Your Reservation: Jan-Willem van den Dorpel I
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Belight
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Very pleasant
Would you book your next yacht vacation with Virgin Island Sailing®? yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly and accomodating
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, except for a broken depth gauge
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Reaso ably well
Additional comments about the charter company and yacht you chartered?
Navigare staff was very friendly and helpful
Cruising Area
Did you like the area you chartered in?
I did. It was different from a lot of other places I have cruised
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Don't know yet

Name on Your Reservation: Parkanzky
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Caribbean cat
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Saved our trip for us. After our boat was pulled but moorings the last minute they pulled together another boat at the last minute with a great company(virgin charter yachts) out of nanny cay on the bvi.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The best charter company we ever worked with
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Highly recommend them. Very attentive and quickly responded when we needed them
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
In the next 3 years

Name on Your Reservation: Mary Toellen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Painted Falcon
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Aside from the boat snafu (originally was to be the Amnesia then switched to Painted Falcon) ‘ a inoperable starboard head and no A/C in starboard berth, everything was beautiful staff at TMM .great to work with. Captaincy choice by TMM outstanding;ding
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Extremely
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
a few hiccups
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yss
Cruising Area
Did you like the area you chartered in?
Verymuch
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
?

Name on Your Reservation: Chris Davis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: The Great Catsby
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Would you book your next yacht vacation with Virgin Island Sailing®? Croatia
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Did the staff do a good job familiarizing you with the yacht and its equipment?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Was the yacht clean and in good working condition?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Was the yacht's cooking and cleaning equipment sufficient?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Was the yacht well ventilated?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Additional comments about the charter company and yacht you chartered?
Navigar Staff were amazing!!! I have been a charter boat Skipper for over 20 years. This company was the best experience I have ever had!!!

Chris Davis - Skipper
ISPA Globally Certified
Cruising Area
Did you like the area you chartered in?
Absolutely, I have been on Charter in this region over 20 times
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
October ish 2022 or March 2023???

Name on Your Reservation: Dene Ecuyer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Discovery
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
It was excellent communications between concierge team and the charger base regarding any questions that I had regarding Covid protocols, sleep aboard, etc.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
I would specifically like to give a very enthusiastic compliment and endorsement to Lindsay at the Virgin island charters base. She was helpful when I spoke with her on the phone with stupid questions before the charter, and was extremely personable and helpful. Additionally, she had very good local knowledge suggestions.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Scooby what is the name of the fellow that check this out on the boat. He knows his stuff and is extremely communicative .
Was the yacht clean and in good working condition?
The boat was very clean and very well equipped. If there was one small negative it was that the boat was in his last year of charter and was showing a little wear in a couple of places. However, we had a budget and understood this when booking this older boat before booking the charter. So, there was really no surprise there. I have had younger boats in far inferior condition at major charter companies previously
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
We very much appreciated the boutique aspect of this particular charter company. It was all upside and no downside.
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
1 or 2 years away