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VI Sailing Concierge Team
charter dates 05/10/2024-05/19/2024
Name on Your Reservation: Jason Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Flax
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Joseph Straus
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Makin Memories
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes--excellent in all respects.
Was the yacht well ventilated?
Yes. Good a/c in all cabins
Was the crew friendly and accommodating?
Lovely.
Was the food good and well presented?
Uniformly high quality
8. Additional comments about the yacht and crew?
First-class in all respects.
Cruising Area
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We may post these on our website with your review and / or use these for marketing purposes.
VI Sailing Concierge Team
charter dates 05/13/2024-05/19/2024
Name on Your Reservation: Joseph Straus
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Makin Memories
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes--excellent in all respects.
Was the yacht well ventilated?
Yes. Good a/c in all cabins
Was the crew friendly and accommodating?
Lovely.
Was the food good and well presented?
Uniformly high quality
8. Additional comments about the yacht and crew?
First-class in all respects.
VI Sailing Concierge Team
charter dates 05/13/2024-05/19/2024
Name on Your Reservation: Joseph Straus
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Makin Memories
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Robert Cross
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beso
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very positive
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
Voters must do and I got point our favorite place
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
VI Sailing Concierge Team
charter dates 05/12/2024-05/19/2024
Name on Your Reservation: Robert Cross
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beso
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very positive
VI Sailing Concierge Team
charter dates 05/12/2024-05/19/2024
Name on Your Reservation: Robert Cross
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beso
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Carol Hanley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Eretmochelys
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Our two guests arrived early and were planning to do some provisioning while they were waiting. Dream Yachts wouldn't let them set foot on the boat to inspect the refrigeration and freezer capacity. Otherwise the staff was friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. The person who checked us out was knowledgeable, helpful, and thorough.
They sent a young man to get us back into the marina when we returned to Nassau. Re-entry was challenging with wind, a narrow channel, and lots of expensive boats.
Was the yacht clean and in good working condition?
The boat was clean. A drawer fell out while we were underway and the track was broken so it couldn't be replaced. A ceiling panel fell in the galley, clearly not for the first time. There was a 30 amp fuse for the radio where a 10 amp fuse should have been. The line that held the main sheet block to the deck was frayed. We reinforced it.
The sails were worn and baggy. The main sail was hard to raise and lower, and we wished for a bigger jib.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The toaster was a star! One burner on the stove was better than the other, but that wasn't really a problem. There were too many glasses and cups and not enough storage.
Was the yacht well ventilated?
Since there were no screen on the portholes, the aft cabins had no(!) ventilation. Ugh.
Additional comments about the charter company and yacht you chartered?
Joanne warned us about Dream Yachts, but we wanted a monohull out of Nassau and there were no other choices. After the first few malfunctions, we made friends with the boat. It was fun to sail. We heard other stories (rumors?) about Dream Yachts along the way that made us feel our experience could have been worse.
Cruising Area
Did you like the area you chartered in?
We love the Exumas. We revisited some favorite spots and explored some new ones. We were surprised at the size of the boats there, compared to 10 years ago!
Would you like to share your itinerary or a vacation highlight with us?
Two weeks -- Nassau to Allen's to Shroud to Hawksbill to Warderick Wells to Black Point to Staniel to Cambridge to Norman to Nassau. We had hoped to get to Little Farmer's but opted to head north to Staniel instead because of weather.
Would you like to add any photos or videos to your review?
We may post these on our website with your review and / or use these for marketing purposes.
VI Sailing Concierge Team
charter dates 04/22/2024-05/06/2024
Name on Your Reservation: Carol Hanley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Eretmochelys
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 3
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Our two guests arrived early and were planning to do some provisioning while they were waiting. Dream Yachts wouldn't let them set foot on the boat to inspect the refrigeration and freezer capacity. Otherwise the staff was friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. The person who checked us out was knowledgeable, helpful, and thorough.
They sent a young man to get us back into the marina when we returned to Nassau. Re-entry was challenging with wind, a narrow channel, and lots of expensive boats.
Was the yacht clean and in good working condition?
The boat was clean. A drawer fell out while we were underway and the track was broken so it couldn't be replaced. A ceiling panel fell in the galley, clearly not for the first time. There was a 30 amp fuse for the radio where a 10 amp fuse should have been. The line that held the main sheet block to the deck was frayed. We reinforced it.
The sails were worn and baggy. The main sail was hard to raise and lower, and we wished for a bigger jib.
Was the yacht's cooking and cleaning equipment sufficient?
Yes. The toaster was a star! One burner on the stove was better than the other, but that wasn't really a problem. There were too many glasses and cups and not enough storage.
Was the yacht well ventilated?
Since there were no screen on the portholes, the aft cabins had no(!) ventilation. Ugh.
Additional comments about the charter company and yacht you chartered?
Joanne warned us about Dream Yachts, but we wanted a monohull out of Nassau and there were no other choices. After the first few malfunctions, we made friends with the boat. It was fun to sail. We heard other stories (rumors?) about Dream Yachts along the way that made us feel our experience could have been worse.
VI Sailing Concierge Team
charter dates 05/10/2024-05/19/2024
Name on Your Reservation: Jason Jenkins
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Flax
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes, however once under sail, we found that the two single forward cabins which noone used was very musty smelling.
There was also a leak in the kitchen sink line so we couldn't pour water down the drain or else it ended up on the saloon floor.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
No. The aft cabins did not have any top hatches (very weird) and the two forward cabins top hatches opened up the wrong way and therefore didn't go a good job catching the breeze. This was the biggest complaint about the boat.
Additional comments about the charter company and yacht you chartered?
Overall good.