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VI Sailing Concierge Team
charter dates 04/13/2024-04/21/2024
Name on Your Reservation: Michael Kelley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Very responsive to questions. Working with Joann again was awesome! As usual, having the guide ahead of time helps a lot. We took guests on this charter and I'm certain they will use VI Sailing in the future.
Would you book your next yacht vacation with Virgin Island Sailing®? Probably
VI Sailing Concierge Team
charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes it could have used a second cooler or a larger cooler and of equal importance a Yeti cooler I own them and the ice really does melt very slowly within them.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigate was the most organized charter company I have ever worked with hands down
Cruising Area
Did you like the area you chartered in?
Yes we loved the BVIs
Would you like to share your itinerary or a vacation highlight with us?
Night 1 - Norman Island Willie Ts
Night 2 - Great Harbor and white beach soggy dollar and Foxys
Night 3 - Guava Island
Night 4 - Butter End Yacht Club
Night 5 - Aneganda
Night 6 - Saba Island (this was a change had planned to kite surf at Aneganda for 2 nights but no wind)
Night 7 - Scrub Island
Hot Dog Islands the Bathes and a small Island near Joey Van Dyke along the way for day trips
VI Sailing Concierge Team
charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes it could have used a second cooler or a larger cooler and of equal importance a Yeti cooler I own them and the ice really does melt very slowly within them.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Navigate was the most organized charter company I have ever worked with hands down
VI Sailing Concierge Team
charter dates 04/13/2024-04/20/2024
Name on Your Reservation: Michael Murphy
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sand Dollar
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Trip went off smoothly would book with them again.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
charter dates 04/15/2024-04/20/2024
Name on Your Reservation: James Sawyer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Sisu
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. Very clean
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Beautifully presented and good.
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to share your itinerary or a vacation highlight with us?
When I can I would.
VI Sailing Concierge Team
charter dates 04/15/2024-04/20/2024
Name on Your Reservation: James Sawyer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Sisu
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. Very clean
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes
Was the food good and well presented?
Beautifully presented and good.
VI Sailing Concierge Team
charter dates 04/15/2024-04/20/2024
Name on Your Reservation: James Sawyer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Sisu
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 4
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Only issues: take the Mafolie off any list of recommendations. It is rundown. We got there and left for another hotel.
Also, we were told the boat would pick us up in St Thomas and cruise the USVi. But it was only permitted in BVI. That was fine but we had to pay port and ferry charges of about $380 (passenger and luggage) both ways to Tortola to meet the Sisu.
Also we ate on islands two
nights. Do we get back $1000? Wasn’t there to be a credit of $125 per person per dinner?
Thank you. Jim Sawyer
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
charter dates 04/05/2024-04/20/2024
Name on Your Reservation: marc ruskin
Boat Name: kokomo
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
absolutely-- the best-- they were well prepared-- all papers were in order . The desk staff was exceptionally friendly and professional.
Did the staff do a good job familiarizing you with the yacht and its equipment?
the on boarding staff-- one gentleman was great. They tailored the "on boarding" to our needs.
Was the yacht clean and in good working condition?
exceptional
Was the yacht's cooking and cleaning equipment sufficient?
yes-- the coffee maker leaked, because 2 peices glass coffee pot , plastic drip piece were not the original. one piece was old and the other new.
Was the yacht well ventilated?
yes
Cruising Area
Did you like the area you chartered in?
bvi"s is always great.
VI Sailing Concierge Team
charter dates 04/05/2024-04/20/2024
Name on Your Reservation: marc ruskin
Boat Name: kokomo
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
absolutely-- the best-- they were well prepared-- all papers were in order . The desk staff was exceptionally friendly and professional.
Did the staff do a good job familiarizing you with the yacht and its equipment?
the on boarding staff-- one gentleman was great. They tailored the "on boarding" to our needs.
Was the yacht clean and in good working condition?
exceptional
Was the yacht's cooking and cleaning equipment sufficient?
yes-- the coffee maker leaked, because 2 peices glass coffee pot , plastic drip piece were not the original. one piece was old and the other new.
Was the yacht well ventilated?
yes
VI Sailing Concierge Team
charter dates 04/13/2024-04/21/2024
Name on Your Reservation: Michael Kelley
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Michelle Ma Belle
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
We arrived after hours, but Navigare had prearranged a taxi and the our boat was
"front and center" when we arrived at the dock!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes (but we had chartered an FP Helios before)
Was the yacht clean and in good working condition?
Very clean. We did have a few problems with the boat.
1 - the primary refridgerator failed with a crew member's insulin in it. The insulin had to be thrown away because it got hot. Much of the fridge contents had to also be discarded.
2 - The freezer would not freeze (only keep cold)
3 - Multiple shackle-attachment bolts were loose at the base of the mast. One came off while under sail and we needed to perform a field-repair.
4 - The roller furler jammed multiple times (needs adjusting)
Was the yacht's cooking and cleaning equipment sufficient?
Need a broom to sweep out sand! (other than a wisk broom)
Was the yacht well ventilated?
Yes. And the AC worked great!
Additional comments about the charter company and yacht you chartered?
First time we've been with Navigare and I would not hesitate to use them again.