Reviews

Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very Friendly, being our first time it took a lot longer than expected to gather details and there were items missing on our boat that we were trying to fulfill. Mainly cushions and towels.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The boat was clean, but the air was not working well
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Loved it!
Would you like to share your itinerary or a vacation highlight with us?
Started in Tortola
First night went to Cooper Island, great restaurant
Second night we went to Virgin Gorda, visited the Baths on the way and Saba Rock for a cocktail
Third night we had a slip at Scrub Island
Then went to see the Bubbles, snorkled the caves
Visited Jost Vandyke and the Soggy Dollar Bar
Our last night was in Norman Island

Charter Dates: 02/29/2024-03/08/2024

Name on Your Reservation: Phil Pierce
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax N Joe
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
When arriving in the evening when the marina was closed there were no directions to the boat location so it was difficult hauling luggage up and down docks trying to locate our boat.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The starboard air conditioning unit and generator quit working during our trip which required us to return to Nanny Cay Marina. The Navigaire maintenance team were able to make the necessary repairs after several hours of work, however, we did lose close to a day of vacation because of the issue. We have not been offered any reimbursement for the inconvenience which we had expected.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area

Did you like the area you chartered in?
Yes

Charter Dates: 02/29/2024-03/08/2024

Name on Your Reservation: Phil Pierce
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Jax N Joe
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes

Charter Dates: 03/11/2024-03/18/2024

Name on Your Reservation: Angela Ruppel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Island Odyssey
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Everyone was very friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
They did an OK job. They had us watch a video ahead of time about the boat. We didn’t realize it wasn’t the exact boat. The video had a water maker on it. We didn’t realize until the second day that we didn’t actually have a water maker. That was inconvenient and I feel that they should’ve made a point to tell us the differences between our yacht and the video that we watched.
Was the yacht clean and in good working condition?
The yacht was very clean and in decent working condition. Starboard side air conditioners didn’t work when we started. We were able to make shift a temporary Repair while we were on the boat. This seems like something that should’ve been found before we started our journey. But I don’t know for sure. This was our first true bareboat adventure.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, cooking and cleaning equipment was sufficient. I’m glad they supplied us with two boxes of matches. That was helpful. That was not on my packing list.

One mild complaint is that they did not supply us automatically with propane tanks for the grill. We didn’t think to ask about this ahead of time. They said we were supposed to ask for them at checkout. It would have been helpful if they took it upon themselves to ask us instead of waiting for us to think about it.
Was the yacht well ventilated?
Ventilation was good.
Additional comments about the charter company and yacht you chartered?
We signed up to have 10 people in the boat. They only had bedding for eight people. This was also an inconvenience. We were sharing sheets and blankets, and it was not ideal.

They also did not tell us where the suction cups were to check the bilge compartments. We eventually found them on day number five. Now I know what they look like and maybe would have found them sooner.

Again, this is our first true bare boat experience, and we learned a lot.
Cruising Area

Did you like the area you chartered in?
Yes. Area was beautiful. Groceries were expensive. I was told that eating out was expensive, but I didn’t expect groceries to be quite as expensive as they were. I think the yacht company tried to indicate high cost. This was my bad. I am more prepared to know what to expect to spend for food next time.
Would you like to share your itinerary or a vacation highlight with us?
One of our hidden jewels was the marina cay which is right by the airport in Tortola. Hopefully I’m remembering the name correct. It’s right by Scrub Island. It is very laid-back just like the description. My kids loved paying beanbags on the beach. We had a meal at the restaurant, and the meal was decent, and the staff was good. I was skeptical that we would be waiting a long time for meals and drinks given “island time“ issues, but this restaurant ran very efficiently.

Charter Dates: 03/11/2024-03/18/2024

Name on Your Reservation: Angela Ruppel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Island Odyssey
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Everyone was very friendly and accommodating.
Did the staff do a good job familiarizing you with the yacht and its equipment?
They did an OK job. They had us watch a video ahead of time about the boat. We didn’t realize it wasn’t the exact boat. The video had a water maker on it. We didn’t realize until the second day that we didn’t actually have a water maker. That was inconvenient and I feel that they should’ve made a point to tell us the differences between our yacht and the video that we watched.
Was the yacht clean and in good working condition?
The yacht was very clean and in decent working condition. Starboard side air conditioners didn’t work when we started. We were able to make shift a temporary Repair while we were on the boat. This seems like something that should’ve been found before we started our journey. But I don’t know for sure. This was our first true bareboat adventure.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, cooking and cleaning equipment was sufficient. I’m glad they supplied us with two boxes of matches. That was helpful. That was not on my packing list.

One mild complaint is that they did not supply us automatically with propane tanks for the grill. We didn’t think to ask about this ahead of time. They said we were supposed to ask for them at checkout. It would have been helpful if they took it upon themselves to ask us instead of waiting for us to think about it.
Was the yacht well ventilated?
Ventilation was good.
Additional comments about the charter company and yacht you chartered?
We signed up to have 10 people in the boat. They only had bedding for eight people. This was also an inconvenience. We were sharing sheets and blankets, and it was not ideal.

They also did not tell us where the suction cups were to check the bilge compartments. We eventually found them on day number five. Now I know what they look like and maybe would have found them sooner.

Again, this is our first true bare boat experience, and we learned a lot.

Charter Dates: 03/11/2024-03/18/2024

Name on Your Reservation: Angela Ruppel
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Island Odyssey
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Joan was super with communication. She always returned my messages in a very short period of time.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes

charter dates 03/16/2024-03/21/2024
Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very Friendly, being our first time it took a lot longer than expected to gather details and there were items missing on our boat that we were trying to fulfill. Mainly cushions and towels.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
The boat was clean, but the air was not working well
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes

charter dates 03/16/2024-03/21/2024
Name on Your Reservation: Jamie Grasman
Boat Name: Twisted Sister
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Can't wait to book another trip!
Would you book your next yacht vacation with Virgin Island Sailing®? Yes

Name on Your Reservation: Tootie Larios and George McCarthy
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Knot 5280
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
The yacht was impeccably maintained and clean. The comfort level was so high that we felt perfectly at home!
Was the yacht well ventilated?
Absolutely!
Was the crew friendly and accommodating?
Joe and Holly were above and beyond - perfect hosts who welcomed us into their home - with the most incredible food and beverage service, as well as ensuring our best interests.
Was the food good and well presented?
Oh, my, goodness - we feel Holly should create a cookbook named "En Board"! The food was not only delicious, but the presentation was impeccable! We learned a lot about how to maximize output from a small kitchen!
8. Additional comments about the yacht and crew?
We can't say enough about Joe and Holly - they were simply wonderful. It was our first vacation in many years, and they made it memorable, relaxing, and fun!
Cruising Area

Did you like the area you chartered in?
We love the BVIs - and this time we got a sampling of the USVIs, as well.

charter dates 03/19/2024-03/26/2024
Name on Your Reservation: Tootie Larios and George McCarthy
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Knot 5280
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
The yacht was impeccably maintained and clean. The comfort level was so high that we felt perfectly at home!
Was the yacht well ventilated?
Absolutely!
Was the crew friendly and accommodating?
Joe and Holly were above and beyond - perfect hosts who welcomed us into their home - with the most incredible food and beverage service, as well as ensuring our best interests.
Was the food good and well presented?
Oh, my, goodness - we feel Holly should create a cookbook named "En Board"! The food was not only delicious, but the presentation was impeccable! We learned a lot about how to maximize output from a small kitchen!
8. Additional comments about the yacht and crew?
We can't say enough about Joe and Holly - they were simply wonderful. It was our first vacation in many years, and they made it memorable, relaxing, and fun!