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VI Sailing Concierge Team
Charter Dates: 12/03/2023-12/14/2023
Name on Your Reservation: Steve Bryant
Are you the Lead Charterer or a Guest? Guest
Boat Name: Squid Attack
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Extremely
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The yacht was great. All of the people we worked with were awesome. Great Job!
Cruising Area
Did you like the area you chartered in?
Yes.
VI Sailing Concierge Team
Charter Dates: 12/03/2023-12/14/2023
Name on Your Reservation: Steve Bryant
Are you the Lead Charterer or a Guest? Guest
Boat Name: Squid Attack
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Extremely
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes.
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
The yacht was great. All of the people we worked with were awesome. Great Job!
Cruising Area
Did you like the area you chartered in?
Yes.
VI Sailing Concierge Team
Charter Dates: 12/03/2023-12/14/2023
Name on Your Reservation: Steve Bryant
Are you the Lead Charterer or a Guest? Guest
Boat Name: Squid Attack
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes.
VI Sailing Concierge Team
Charter Dates: 12/22/2023-12/30/2023
Name on Your Reservation: Paul Oppenheimer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Aventura
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Most definitely.
Charter staff were very friendly and helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, the boat briefing with Andrew was thorough and extremely helpful.
Was the yacht clean and in good working condition?
Spotless, and in excellent condition, with the minor exception of the dinghy issues noted above, and also a frayed dingy hoist line that I'd prayed would not break before I returned the yacht.
Was the yacht's cooking and cleaning equipment sufficient?
Only one butane lighter for the stove was provided. A backup lighter or matches would have been helpful.
On every other yacht I've chartered, there was a propane solenoid valve that needed to be activated in addition to turning on the propane at the tank to avoid inadvertent release of propane into the boat. Aventura had not solenoid valve, and the propane tank was open when I took possession of the yacht.
Cooking tools were sparse--a rubber spatula and some non-stick pans with lids would have been helpful.
Was the yacht well ventilated?
Yes, hatches were well-placed, and A/C under generator were just fine.
Additional comments about the charter company and yacht you chartered?
We arrived late on the evening of our sleepaboard, had not had dinner, and were unable to find any place to eat or deliver food after 8pm. We were grateful to find 2 liters of drinking water onboard, but it would have been helpful to know that we would be on our own for supper on the evening of arrival. We made due with some nuts and other snacks we'd brought on our flight, but were mightily relieved to find the French Bakery on Wickam's Cay for quiche, croissants, and espresso for breakfast!
Cruising Area
Did you like the area you chartered in?
Just wonderful for sailing and snorkeling.
This was my 5th trip as a skipper to the BVI over the last 20 years.
I'll be back.
VI Sailing Concierge Team
Charter Dates: 12/22/2023-12/30/2023
Name on Your Reservation: Paul Oppenheimer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Aventura
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Most definitely.
Charter staff were very friendly and helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, the boat briefing with Andrew was thorough and extremely helpful.
Was the yacht clean and in good working condition?
Spotless, and in excellent condition, with the minor exception of the dinghy issues noted above, and also a frayed dingy hoist line that I'd prayed would not break before I returned the yacht.
Was the yacht's cooking and cleaning equipment sufficient?
Only one butane lighter for the stove was provided. A backup lighter or matches would have been helpful.
On every other yacht I've chartered, there was a propane solenoid valve that needed to be activated in addition to turning on the propane at the tank to avoid inadvertent release of propane into the boat. Aventura had not solenoid valve, and the propane tank was open when I took possession of the yacht.
Cooking tools were sparse--a rubber spatula and some non-stick pans with lids would have been helpful.
Was the yacht well ventilated?
Yes, hatches were well-placed, and A/C under generator were just fine.
Additional comments about the charter company and yacht you chartered?
We arrived late on the evening of our sleepaboard, had not had dinner, and were unable to find any place to eat or deliver food after 8pm. We were grateful to find 2 liters of drinking water onboard, but it would have been helpful to know that we would be on our own for supper on the evening of arrival. We made due with some nuts and other snacks we'd brought on our flight, but were mightily relieved to find the French Bakery on Wickam's Cay for quiche, croissants, and espresso for breakfast!
Cruising Area
Did you like the area you chartered in?
Just wonderful for sailing and snorkeling.
This was my 5th trip as a skipper to the BVI over the last 20 years.
I'll be back.
VI Sailing Concierge Team
Charter Dates: 12/22/2023-12/30/2023
Name on Your Reservation: Paul Oppenheimer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Aventura
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Although I specifically asked if there was a propane grill and was told yes, there was, Aventura had a charcoal grill. Fortunately we were able to get a bag of match-light charcoal to grill the two meals we'd planned to cook on the grill.
We also had trouble with a dinghy outboard that would not start when warm, and spent a whole morning in Trellis Bay waiting for the BVI Yacht Charter team to bring us a new dinghy. That said the replacement dingy was perfect and we had no other issues.
Otherwise we found Aventura to be in excellent condition, fun to sail, and a comfortable platform for a vacation with our adult children and their spouses.
The onboard watermaker was unbelievably helpful--in 7 days, we never dropped below 3/4 full on a 150 gallon fresh water tank, and never had to take on water from a marina. In my past experience, even with the miserly use of water, we'd need to take on water every 2-3 days with a crew of 6.
Would you book your next yacht vacation with Virgin Island Sailing®? In a New York minute.
VI Sailing Concierge Team
Charter Dates: 12/13/2023-12/21/2023
Name on Your Reservation: Dennis Pikalow
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Naya
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
Mostly. Companion way lock was not working. Video checkout was performed on a different boat and some features were lacking on the Naya. Yacht furniture was in rough shape.
Was the yacht's cooking and cleaning equipment sufficient?
Coffee percolator was cheap and fell apart
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes, we circled the channel and loved our new anchorages.
VI Sailing Concierge Team
Charter Dates: 12/13/2023-12/21/2023
Name on Your Reservation: Dennis Pikalow
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Naya
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
Mostly. Companion way lock was not working. Video checkout was performed on a different boat and some features were lacking on the Naya. Yacht furniture was in rough shape.
Was the yacht's cooking and cleaning equipment sufficient?
Coffee percolator was cheap and fell apart
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes, we circled the channel and loved our new anchorages.
VI Sailing Concierge Team
Charter Dates: 12/13/2023-12/21/2023
Name on Your Reservation: Dennis Pikalow
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Naya
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
VI Sailing Concierge Team
Charter Dates: 12/26/2023-01/02/2024
Name on Your Reservation: David Millet
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Ne Plus Ultra
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Possibly