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VI Sailing Concierge Team
Name on Your Reservation: Justin Roebuck
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Vibeke
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
3-5 Years
VI Sailing Concierge Team
Name on Your Reservation: Brett Schmerge
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: EXCESS
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
We had numerous changes, but the team was exceptional in helping us navigate changes in staff and a broken boat.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes!
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
The yacht was exceptionally clean and comfortable. We were shocked at the space in our rooms and bathrooms.
Was the yacht well ventilated?
The yacht was incredibly well ventilated. It was cool and smelled of the delicious meals being prepared.
Was the crew friendly and accommodating?
The crew was the best part. They gave us the local knowledge and guided through the best vacation we’ve ever had.
Was the food good and well presented?
The food was unbelievable. It was like eating at a 5 star restaurant every meal.
8. Additional comments about the yacht and crew?
Michelle, Ian and Blair were amazing. I cannot wait to go on a charter with them again.
Cruising Area
Did you like the area you chartered in?
Yes!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
In a few years.
VI Sailing Concierge Team
Name on Your Reservation: David Winton
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Ranch
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Boat was tired but Mechanical very good
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yed
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Horace (Dan) Robuck
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Starfish
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Everything went well
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes, The yacht was very comfortable. We had plenty of room for everything. The yacht was not only clean when we arrived, but was kept spotless throughout the entire cruise. They even cleaned the staterooms and heads daily
Was the yacht well ventilated?
The yacht was not only well ventilated but air conditioning was available upon request. During the day the ventilation was such that we never requested the air conditioning during the day. With the trade winds and open hatches, it was very comfortable and we enjoyed the fresh air.
Was the crew friendly and accommodating?
The crew could not have been more friendly and accommodating. They catered to our every desire. We will definitely use them again.
Was the food good and well presented?
The food could not have been better. They took care of everything on our yacht preference form. The food was 5 star and the presentation was exceptional. They even changed the centerpieces and table cloths daily. My wife came home with several recipes and took photos of the food presentations to show our friends.
8. Additional comments about the yacht and crew?
I can't say enough good things about the yacht and crew. The yacht was updated with the latest technology and comfort conveniences. The chef had more utensils in her kitchen than we have in our home. Every thing we could wish for was on the boat, not only in the kitchen, but for everything. The tender was first class and they has great snorkeling gear along with numerous water toys.
The crew could have not been better. They were wonderful and gracious hosts as well as great people. They were extremely knowledgeable about the area. The not only know the places to go but the history. They have been sailing for most of their lives, and also understand the weather, the water, and the fine nuances of what it takes to have a safe and enjoyable cruise. We are hopeful to go on another cruise to the BVI's and will definitely seek Sam and Jen on the Starfish out. No one could be better.
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Yes
VI Sailing Concierge Team
Name on Your Reservation: Rick Espinoza
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Alize
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Very professional, helpful and stayed in constant contact. Great helping with with rescheduling due to COVID.
Would you book your next yacht vacation with Virgin Island Sailing®? Definitely!
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Very comfortable and immaculate. Rooms and head were cleaned every day. Could not ask for more!
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes. Loved Carlos and Maribel. Will sail with them again!
Was the food good and well presented?
Oh my gosh. . .gourmet all the way! Fabulous! Delicious!
8. Additional comments about the yacht and crew?
Best crewed trip we have been on. Was a windy week, but Carlos navigated so we were never uncomfortable while sailing or motor sailing and always found a sheltered cove when anchoring/mooring for the evening. Maribel is a fabulous cook and shared recipes when we asked. Could not have had better food at any restaurant! Perfect balance between socializing with us and leaving us on our own. Great recommendations on and off shore.
Cruising Area
Did you like the area you chartered in?
Always love the BVIs! Have some great photos, but not downloaded yet from iPad. Can I update this review with photos?
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure yet. Have some great photos, but not downloaded yet from iPad. Can I update this review with photos?
VI Sailing Concierge Team
Name on Your Reservation: Dan Byers
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: No worries
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Susan , Kimberly & Kim were outstanding ! Always proactive with critical information we needed as we prepared and responsive to our needs as they can up.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
For the most part . Back up / supporting documents to reference after orientation during trip would be helpful . Grasping & remembering everything said during orientation can difficult.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
It’s expected that problem will come up during a charter . Virgin Charter Yachts personal we’re extremely responsive & helpful .
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
No sure yet . But will contact VIs for sure .
VI Sailing Concierge Team
Name on Your Reservation: Gilles Chabot
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Salt Shaker
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Friendly and accommodating but a little disorganized
When we identified missing items on the boat we reached pout to the main desk to inform them. the response is very slow and did cause some delay in departure.
Did the staff do a good job familiarizing you with the yacht and its equipment?
A quick review of all functions of the boat but sufficient for our needs
Was the yacht clean and in good working condition?
We were told on arrival that the boat was ready for the charter. Upon further investigation the fuel tanks were not full. The dinghy gas tank was also not full. We did not have a boat hook not binoculars aboard.
Was the yacht's cooking and cleaning equipment sufficient?
Lacking a cutting board and a cork screw
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
Appreciated the up grade provided. A great Cat for the BVI's. A little disappointed that things were not as stated by Moorings.
Cruising Area
Did you like the area you chartered in?
yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
not yet decided
VI Sailing Concierge Team
Name on Your Reservation: Shirley Jones
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Deep Blue
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes, the yacht was even more comfortable than anticipated. Also very clean and it continued to be cleaned.
Was the yacht well ventilated?
yes, air conditioning was effective and plenty of ventilation
Was the crew friendly and accommodating?
The crew was amazing. Flo and Phil were so friendly and fit right in with the group. They made great suggestions but also supported our needs and ideas. Phil enjoyed teaching our group to sail and shared his knowledge of the area, while Flo was an expert on the marine life and also took some of our group scuba diving.
Was the food good and well presented?
The food far exceeded my expectations. Flo was a fabulous chef. Everything was done so well, the meals were well planned, cooked perfectly and very well presented.
8. Additional comments about the yacht and crew?
Deep Blue was a great yacht, well equipped with the essentials....lots of water and ice, and the toys....paddle boats, floats, fishing equipment, masks, fins and snorkels. There was plenty of room for all of us, I never felt crowded or cramped. I can't say enough about Phil and Flo, they made us feel at home immediately. The enhanced our whole experience. Flo's cooking was amazing....I can't believe those meals came out of the galley!! They were fun, informative, helpful, enthusiastic and accommodating.
Cruising Area
Did you like the area you chartered in?
yes, they took us to some beautiful places in the USVI. Gorgeous secluded coves and areas with amazing snorkeling, beautiful beaches and amazing scenery.
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Ron William Ryason
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Ohana
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 4
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes, I would.
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, they were.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, they did a very good job reviewing the yacht and its equipment.
Was the yacht clean and in good working condition?
Yes, the yacht was very clean, and everything was in good working condition except for the steering. After taking over the yacht and starting to navigate out of the harbor the boat lost its steering. Conch was very prompt about sending a person out to help me and came up with a quick creative solution.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, everything we need was there.
Was the yacht well ventilated?
Yes, it was very comfortable, and the breeze flowed readily through the boat.
Additional comments about the charter company and yacht you chartered?
I would use Conch charters as well as charter Ohana again Thanks for the great vacation.
Cruising Area
Did you like the area you chartered in?
This is our third time chartering in the BVI. We love it here.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe a year or two.
VI Sailing Concierge Team
Name on Your Reservation: Jeff Leishman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Calif83
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Diego was very professional and easy to work with
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes extremely helpful and very professional
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes it was perfect except for the main halyard cars needed lubricant
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Should provide an ice maker on each boat that can run on the inverter or genset
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes