Reviews

Name on Your Reservation: Glenn Duncan
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Carpe Diem
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Joann has always been very helpful and completely fast with responses.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very much so
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes, needed a back window in stern berths for better air flow
Additional comments about the charter company and yacht you chartered?
Nope
Cruising Area
Did you like the area you chartered in?
Yes, St. Thomas needs mooring balls!!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Soon I think.

Name on Your Reservation: Karen Crowther
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Stolen Booty
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. We had a sleep aboard the night before and we were able to leave our bags in the office until the boat was ready. The check in process was quick and easy.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, they did. We are seasoned boat owners so we were familiar with all of the electronics and controls, etc.
Was the yacht clean and in good working condition?
We experienced repeated issues with the port and salon air conditioning. Every time we pulled in to a new port the AC lines needed to be bled in order for the units to come back on. As I said we are seasoned boaters so my husband was able to do this once we called the office and found out what the problem was but this was a vacation and he was not prepared to have to work on anything once let alone multiple times.

We also had an issue with the holding tank on the port side head. The smell was unreal.

The final issue was the starboard engine started to whine half way thru our charter. We lost half of a day so we could meet someone at Trellis Bay to look at the engine. It was determined to be an issue with the turbo and we were told to "continue on one engine if possible" or at the very least "take it easy" for the remainder of the trip.

The disappointing part was that we were approached by a couple who had previously chartered the same yacht 3 times and they had the same issues.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, we were provided with everything we needed.
Was the yacht well ventilated?
With the exception of the terrible smell from the port side holding tank, yes.
Cruising Area
Did you like the area you chartered in?
Yes. We've chartered in the BVI before so had a good idea of what islands we wanted to visit. Our other 2 guests had never been before so it was exciting to show them all of the places and almost all of them have been rebuilt since we've been here so it was like we were seeing them for the first time as well.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Hopefully we will be back within the next 2 years.

Name on Your Reservation: Saliz Wilson
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Katrina
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? YES!
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Extremely
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Best part of the trip!
Was the food good and well presented?
Amazing, could not have been any better
8. Additional comments about the yacht and crew?
Captain Sean and Kestrel were fantastic!
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Later this year

Name on Your Reservation: Dave Van Hoof
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Blue Pepper
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Very pleased! Really enjoyed working with Ellen start to finish.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Absolutely, top shelf!
Was the yacht well ventilated?
Yes.
Was the crew friendly and accommodating?
Outstanding! Start to finish an excellent “first time charter” experience.
Was the food good and well presented?
Excellent!!! Couldn’t have been more pleased with the food we all enjoyed. Karson and Liz did an excellent job.
8. Additional comments about the yacht and crew?
They were a solid team and thoroughly enjoyed our time with them. Very accommodating and eager to please. Jason the Captain, new to USVI waters had done his homework and was a wealth of information about the areas we visited.
Would welcome the opportunity to have this crew again…anytime, anywhere!!
Cruising Area
Did you like the area you chartered in?
Yes. Disappointed that BVI was not available to us but we all enjoyed the itinerary that unfolded for us.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Next 2-3 years

Name on Your Reservation: Jeff Leishman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Calif83
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Diego was very professional and easy to work with
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes extremely helpful and very professional
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes it was perfect except for the main halyard cars needed lubricant
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Should provide an ice maker on each boat that can run on the inverter or genset
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes

Name on Your Reservation: Justin Roebuck
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Vibeke
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
3-5 Years

Name on Your Reservation: Brett Schmerge
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: EXCESS
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
We had numerous changes, but the team was exceptional in helping us navigate changes in staff and a broken boat.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes!
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
The yacht was exceptionally clean and comfortable. We were shocked at the space in our rooms and bathrooms.
Was the yacht well ventilated?
The yacht was incredibly well ventilated. It was cool and smelled of the delicious meals being prepared.
Was the crew friendly and accommodating?
The crew was the best part. They gave us the local knowledge and guided through the best vacation we’ve ever had.
Was the food good and well presented?
The food was unbelievable. It was like eating at a 5 star restaurant every meal.
8. Additional comments about the yacht and crew?
Michelle, Ian and Blair were amazing. I cannot wait to go on a charter with them again.
Cruising Area
Did you like the area you chartered in?
Yes!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
In a few years.

Name on Your Reservation: David Winton
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sea Ranch
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Boat was tired but Mechanical very good
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yed
May we post this review on our website? Yes

Name on Your Reservation: Horace (Dan) Robuck
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Starfish
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Everything went well
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes, The yacht was very comfortable. We had plenty of room for everything. The yacht was not only clean when we arrived, but was kept spotless throughout the entire cruise. They even cleaned the staterooms and heads daily
Was the yacht well ventilated?
The yacht was not only well ventilated but air conditioning was available upon request. During the day the ventilation was such that we never requested the air conditioning during the day. With the trade winds and open hatches, it was very comfortable and we enjoyed the fresh air.
Was the crew friendly and accommodating?
The crew could not have been more friendly and accommodating. They catered to our every desire. We will definitely use them again.
Was the food good and well presented?
The food could not have been better. They took care of everything on our yacht preference form. The food was 5 star and the presentation was exceptional. They even changed the centerpieces and table cloths daily. My wife came home with several recipes and took photos of the food presentations to show our friends.
8. Additional comments about the yacht and crew?
I can't say enough good things about the yacht and crew. The yacht was updated with the latest technology and comfort conveniences. The chef had more utensils in her kitchen than we have in our home. Every thing we could wish for was on the boat, not only in the kitchen, but for everything. The tender was first class and they has great snorkeling gear along with numerous water toys.
The crew could have not been better. They were wonderful and gracious hosts as well as great people. They were extremely knowledgeable about the area. The not only know the places to go but the history. They have been sailing for most of their lives, and also understand the weather, the water, and the fine nuances of what it takes to have a safe and enjoyable cruise. We are hopeful to go on another cruise to the BVI's and will definitely seek Sam and Jen on the Starfish out. No one could be better.
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Yes

Name on Your Reservation: Rick Espinoza
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Alize
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Very professional, helpful and stayed in constant contact. Great helping with with rescheduling due to COVID.
Would you book your next yacht vacation with Virgin Island Sailing®? Definitely!
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Very comfortable and immaculate. Rooms and head were cleaned every day. Could not ask for more!
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Yes. Loved Carlos and Maribel. Will sail with them again!
Was the food good and well presented?
Oh my gosh. . .gourmet all the way! Fabulous! Delicious!
8. Additional comments about the yacht and crew?
Best crewed trip we have been on. Was a windy week, but Carlos navigated so we were never uncomfortable while sailing or motor sailing and always found a sheltered cove when anchoring/mooring for the evening. Maribel is a fabulous cook and shared recipes when we asked. Could not have had better food at any restaurant! Perfect balance between socializing with us and leaving us on our own. Great recommendations on and off shore.
Cruising Area
Did you like the area you chartered in?
Always love the BVIs! Have some great photos, but not downloaded yet from iPad. Can I update this review with photos?
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure yet. Have some great photos, but not downloaded yet from iPad. Can I update this review with photos?