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VI Sailing Concierge Team
Name on Your Reservation: Dawn Leget
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Felix
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
The team was great to work with - very responsive and quick to get back to us.
Would you book your next yacht vacation with Virgin Island Sailing®? Definitely
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Amazingly so!
Was the yacht well ventilated?
Yes - perfect
Was the crew friendly and accommodating?
Rebecca and Heiko were truly the best part of our already amazing trip! They were wonderful hosts and great fellow adventurers for our week aboard. And they added so many little personal touches that made our week even more special and fun - new table settings every night, a fun game our group hadn’t tried, restocking alcohol even before we knew it was low - I could go on and on. And Heiko’s free-diving was an added bonus because he could point out things we couldn’t see from the surface. Our group has already said, we’d book again in a heartbeat - but only with Rebecca and Heiko!
Was the food good and well presented?
So unbelievably good! We loved, loved all of the food. And the presentation was beautiful and fun. I couldn’t say enough good things about the flavor, variety, and amounts! Looked forward to every meal and snack!
8. Additional comments about the yacht and crew?
It was a truly memorymaking trip - we can’t wait to go back!
Cruising Area
Did you like the area you chartered in?
Yes we loved it, especially St John. The snorkeling was so great - we saw so many beautiful fish, octopus, nurse sharks, lobster, puffer fish, barracuda, conches, eel, lots of sea turtles, and beautiful sea ferns. At times it felt like we were in a huge aquarium with all the fish around us. Heiko and Rebecca knew all the great snorkeling areas.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Probably in a year and a half.
VI Sailing Concierge Team
Name on Your Reservation: Andrew Vicar
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Eclipse 114
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Ellen was great again and very helpful. It was unfortunate that our first boat Outta Touch cancelled only 11 days ahead of time.
Would you book your next yacht vacation with Virgin Island Sailing®? certainly
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
absolutely. Beautiful boat and met all my expectations
Was the yacht well ventilated?
yes
Was the crew friendly and accommodating?
excellent crew all six
Was the food good and well presented?
yes
8. Additional comments about the yacht and crew?
The yacht was spacious and beautiful. The crew made the trip. Attentive at all times. Couteous etc. All good
Cruising Area
Did you like the area you chartered in?
yes. St. Barths is ok, but St. Martin is beautiful
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
are you kidding. Hopefully the Mediterranean in couple years.
VI Sailing Concierge Team
Name on Your Reservation: Herb Lape
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Blue Parrot
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Cruising Area
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Tom Burgess
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Susie sea
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly and accommodating
Did the staff do a good job familiarizing you with the yacht and its equipment?
Very good job familiarizing us with the gear
Was the yacht clean and in good working condition?
Very clean
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Overall great experience with the boat and personnel
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure
VI Sailing Concierge Team
Name on Your Reservation: GEORGE ANNS
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: WILD BLUE
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very
Did the staff do a good job familiarizing you with the yacht and its equipment?
Could have done better. There were a few systems that needed clarification, notably the waste tank evacuation and water fill.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Main salon could use more forward openings
Additional comments about the charter company and yacht you chartered?
We had a problem getting started on our first morning out of Norman. It turned out to be a simple solution but it took three hours for anyone from the emergency line and direct contact with office to get back to me.
The labeling on the port cabin waste evacuation appears to be contradictory and should be explained better to future charters.
More details needed on end of charter checkout.
Cruising Area
Did you like the area you chartered in?
It's the best!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure
VI Sailing Concierge Team
Name on Your Reservation: Dickison
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sundance
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes very good
Was the yacht well ventilated?
Yes we never needed to even use the AC
Cruising Area
Did you like the area you chartered in?
Yes done it many times so know it well
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Robert Thompson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Brown Eyed Girl
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
BVI
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Unknown
VI Sailing Concierge Team
Name on Your Reservation: Bill Simon
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Charrette VI
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The DYC staff was more professional than welcoming and helpful. We were told that staff would upon return take the boat in to the slip as the entrance to the slips are quite tight. No one responded to multiple VHF calls. We eventually put the boat on the outside dock and had to go to the office to get someone to help us. The customer service phone number in the binder given to us was out of service. This did not make us feel like they were concerned about us. The location was much better than Hodges Creek but the staff was not nearly as helpful as the last time we chartered from DYC.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Generally Yes. There was an inverter switch that was not discussed but that was sorted via phone.
There is a lot of information that we went through quickly. A quick users guide on the boat would be helpful. The manual was on the boat. It said the inverter was an automatic switch from shore power to battery but that was not quite true.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
BVI is a great cruising area.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Undetermined
VI Sailing Concierge Team
Name on Your Reservation: Tracy Lawrence
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Free Ingwe
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes, Very clean and well kept. There was plenty of room for our group to spread out and relax.
Was the yacht well ventilated?
Yes, we slept with the hatches open and did not need AC at night.
Was the crew friendly and accommodating?
Yes, Randeen and Alan we great hosts and tailored to meet our needs and requests.
Was the food good and well presented?
We particularly enjoyed the meals that were provided by Randeen and Alan. The menu selection was diverse and suited our group very well. The meals were well prepared and presented and there was always plenty to eat.
8. Additional comments about the yacht and crew?
We enjoyed spending a week aboard the Free Ingwe with Randeen and Alan. They made the trip enjoyable with a fun and easy atmosphere. I would highly recommend them to anyone looking to charter in the BVIs or USVIs.
Cruising Area
Did you like the area you chartered in?
We originally booked the charter for the BVIs but changed to the USVIs do to COVID restrictions. We enjoyed our sailing charter, however would like to return someday to sail the BVIs.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure, could be 2-3 years.
VI Sailing Concierge Team
Name on Your Reservation: Claude Major
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Quintessence
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Awesome that you were able to secure us an upgrade - with a bigger cat (424 to 454 Sunsail)
Would you book your next yacht vacation with Virgin Island Sailing®? a good chance yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Very friendly and accommodating.
Kevin from Sunsail was very nice, friendly and knowledgeable. Great guy!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes see above
Was the yacht clean and in good working condition?
Yes she was clean. The only issues we noted and stated same on the de-brief was the fact the cabin door handles on the starboard fell off. I tried tightening the handle with the alan key but to no avail!
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
As suggested in the de-brief, they should have had at least 2 wall mounted clothing hooks in the each cabin. (more a design option issue and not a negative against Sunsail)
Cruising Area
Did you like the area you chartered in?
yes, always beautiful
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
We may go power cat next time and closer to Spring...sub budget etc.