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VI Sailing Concierge Team
Name on Your Reservation: Michael Ash
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mirabella
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Arrived on a Sunday so was briefed by someone who was not all that familiar with the boat.
Was the yacht clean and in good working condition?
Had some issues getting power management set up correctly. Necessitated a couple of calls and visits by mechanic/technician
Was the yacht's cooking and cleaning equipment sufficient?
Yes
There was no microwave on board.
Was the yacht well ventilated?
Yes but...
Fairly strong odor of adhesives in forward port cabin
Cruising Area
Did you like the area you chartered in?
Sure
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
No plans
VI Sailing Concierge Team
Name on Your Reservation: Karen Keane
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Free Will
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 4
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Ellis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nomada Caribeña
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Very available for the smallest of questions.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Karen Keane
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Free Will
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, they made sure we had our paper work in order
Did the staff do a good job familiarizing you with the yacht and its equipment?
It felt rushed. Would have liked an in person area briefing to ask questions. Also better info on boat specs particularly the draft of the boat would have been nice to have in the package.
Was the yacht clean and in good working condition?
Yes. Water in tanks smelled strongly of sulfur - not sure why? Only issue with the boat
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Wonderful, would like to come back and spend longer.
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Ellis
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nomada Caribeña
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Not as good as in the past.
Was the yacht clean and in good working condition?
Yes and no.
The yacht was in good working condition; some of the main sheets (ropes) were a little worn for a boat less than a year old.
The interior seemed clean but I found a blood smear in my bathroom. I was very upset to find that under all the exterior cusions was hair and grime from previous boat; staff had not lifted cusions. I had to clean this. I informed the front desk who were very apologetic and offered a cleaner but we declined due to full boat of people and provisions.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
Very well ventilated.
Additional comments about the charter company and yacht you chartered?
The yacht was great and the charter company staff are very pleasant just very slow at dealing with any requests such as missing bedding etc.
We missed our Moorings welcome bag and bottle of rum! But NOT an important issue!
Cruising Area
Did you like the area you chartered in?
Yes!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe summer 2023
VI Sailing Concierge Team
Name on Your Reservation: Molly Pullen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Orion
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
I love working with Joann. She makes it all a breeze. Your team is fabulous.
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: Molly Pullen
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Orion
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Absolutely
Did the staff do a good job familiarizing you with the yacht and its equipment?
yes
Was the yacht clean and in good working condition?
Orion was gorgeous
Was the yacht's cooking and cleaning equipment sufficient?
the kitchen was nicely stocked
Was the yacht well ventilated?
yes
Additional comments about the charter company and yacht you chartered?
We love TMM and will use them anytime we can.
Cruising Area
Did you like the area you chartered in?
For 30 years now, yes!
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Thanksgiving.
VI Sailing Concierge Team
Name on Your Reservation: Mike Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Happy Ours
Virgin Island Sailing® Team
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Everything was great
Did the staff do a good job familiarizing you with the yacht and its equipment?
Staff went out of their way to help
Was the yacht clean and in good working condition?
no problems at all
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Cruising Area
Did you like the area you chartered in?
yes St John is beautiful
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
not sure but we will book again
VI Sailing Concierge Team
Name on Your Reservation: Mike Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Happy Ours
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Somewhat Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: Michael Ash
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Mirabella
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes