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VI Sailing Concierge Team
Name: Christine McGovern
Yacht: Let's Play Two with Terry & Suzanne
Charter Dates: 07/19/2021 to 07/25/2021
Broker: Susan Jervis
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Extremely
2. Was the yacht comfortable and clean?
Yes
3. Was the yacht well ventilated?
Yes
4. Was the food good and well presented?
Amazing
5. Did you like the area you sailed?
Yes
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Our trip was absolutely amazing. Terry and Suzanne were extremely knowledgeable and made us feel very safe and comfortable. They left no stone unturned and were attentive from 6am to until we went to bed. The food was better than any of the restaurants we tried.
VI Sailing Concierge Team
Name: Jason Tieman
Yacht: Dufour 390 (Rothko) with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 07/15/2021 to 07/22/2021
Broker: Susan Jervis
Area Cruised: St. Thomas - USVI
Overall Rating: 3
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
No
3. Was the yacht's cooking and cleaning equipment sufficient?
No
4. Was the boat well ventilated?
No, Quarter Cabins had very little ventilation
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
No, There were a number of details that would have been good to know that was very specific to the vessel. We had to call the service line a few times to figure things out.
6. Did you like the area you cruised?
St Thomas was ok but preferred the North side of St John. There were not many areas to easily get ashore for provisions.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, thanks for your assistance.
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Jason Tieman
Yacht: Dufour 390 (Rothko) with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 07/15/2021 to 07/22/2021
Broker: Susan Jervis
Area Cruised: St. Thomas - USVI
Overall Rating: 3
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
No
3. Was the yacht's cooking and cleaning equipment sufficient?
No
4. Was the boat well ventilated?
No, Quarter Cabins had very little ventilation
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
No, There were a number of details that would have been good to know that was very specific to the vessel. We had to call the service line a few times to figure things out.
6. Did you like the area you cruised?
St Thomas was ok but preferred the North side of St John. There were not many areas to easily get ashore for provisions.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, thanks for your assistance.
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Cosby Dudley
Yacht: Fountaine Pajot MY37 (Stolen Booty) with TMM Yacht Charters - Road Reef Marina: Road Town, Tortola
Charter Dates: 07/13/2021 to 07/25/2021
Broker: Susan Jervis
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at TMM Tortola friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Yes
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Ok, the salon could have used some windows that opened in the front but there’s nothing the charter company can do about that though.
5. Did the staff at TMM Tortola do a good job familiarizing you with the yacht and its equipment?
Yes, they were excellent.
6. Did you like the area you cruised?
Very much so
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Not sure. Entry, exit requirements and curfews are ever changing, in fact they changed while we were there.
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Greg Sellek
Yacht: Dufour 460-Imagine 2 with Dream Yacht Charters - Scrub Island Marina, BVI
Charter Dates: 07/01/2021 to 07/10/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
Yes, very.
2. Was the yacht clean and in good working condition?
Yes. The yacht could have used some maintenance, but otherwise in good shape.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
nope
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Randy Watkins
Yacht: Moorings 4000 Exclusive with The Moorings - Yacht Haven Grande St. Thomas, USVI
Charter Dates: 07/17/2021 to 07/24/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at The Moorings friendly and accommodating?
Yes, they were very helpful and had everything ready when we arrived
2. Was the yacht clean and in good working condition?
It was clean, there were some small issues we discovered which were passed on the the base staff when we returned
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at The Moorings do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
This is our first trip with Moorings, but our 3rd in the USVIs since the BVIs closed due to Covid. We love the convenience of landing at STT and being on the boat within the hour, with no ferry ride. St. John (in particular) has so many great anchorages/moorings that it's easy to spend an entire week just around that island. It is also nice that no passport is required for those of us from the U.S.
VI Sailing Concierge Team
Name: Tim Edwards
Yacht: Sunsail 424 Premier with Sunsail - Nassau, Bahamas
Charter Dates: 07/17/2021 to 07/24/2021
Broker: Joann Higgins
Area Cruised: Bahamas - Nassau, Exumas
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Sandra was but we had issues and no one else would respond timely. See below.
2. Was the yacht clean and in good working condition?
Clean but had broken water maker and all bathroom drains had major issues from the start
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and its equipment?
Yea
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, you guys are great
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Water maker never worked. Took 2 days to get a response and I had to track down the mechanic at Stanley Cay, he is way overworked. Showed up after dark and said the water maker would not work. Bathroom floor drains would gyeser up when you ran the sink. One shower drain would not empty all the way. I called the Sunsail office and manager and Chubby. No answers. Left voicemails and text messages. Tried radio as well. Finally called Sandra on her cell, she was off, but gave me numbers to call. Sandra was a big help to us. The Lagoon 424 is the slowest boat I have ever sailed. Max 3.5 knots with 12 knots Abeam or following. 7 knots with both motors. Loved the Exumas and will return for a longer trip next time.
VI Sailing Concierge Team
Name: Brian Sisson
Yacht: ADASTRA with Bradley Winslett & Julie Vigneault
Charter Dates: 07/17/2021 to 07/24/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Brad and Julie were not the crew, we had Jacob and Michelle, they were fabulous. Very friendly and very accommodating
2. Was the yacht comfortable and clean?
Yes, very comfortable and very clean. some age showing on the yacht due to usage, but nothing that is not to be expected
3. Was the yacht well ventilated?
Yes
4. Was the food good and well presented?
The food was fabulous! Michelle is an awesome chef, serves just the right sized portions on everything and each meal we looked more forward too than the last
5. Did you like the area you sailed?
Yes, had hoped to see some of the BVI's but they were locked down. we all, clue included adjusted
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
no
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Ad Astra is a great boat for large groups. Our crew was fabulous. We can not say enough about how we enjoyed our time and enjoyed Michelle and Jacob. We would highly recommend this boat and this crew to others! The only draw back was the noise created by the generator in the port forward cabin. We would recommend sleeping with ear plugs.
VI Sailing Concierge Team
Name: Brian Sisson
Yacht: ADASTRA with Bradley Winslett & Julie Vigneault
Charter Dates: 07/17/2021 to 07/24/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Brad and Julie were not the crew, we had Jacob and Michelle, they were fabulous. Very friendly and very accommodating
2. Was the yacht comfortable and clean?
Yes, very comfortable and very clean. some age showing on the yacht due to usage, but nothing that is not to be expected
3. Was the yacht well ventilated?
Yes
4. Was the food good and well presented?
The food was fabulous! Michelle is an awesome chef, serves just the right sized portions on everything and each meal we looked more forward too than the last
5. Did you like the area you sailed?
Yes, had hoped to see some of the BVI's but they were locked down. we all, clue included adjusted
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
no
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Ad Astra is a great boat for large groups. Our crew was fabulous. We can not say enough about how we enjoyed our time and enjoyed Michelle and Jacob. We would highly recommend this boat and this crew to others! The only draw back was the noise created by the generator in the port forward cabin. We would recommend sleeping with ear plugs.
VI Sailing Concierge Team
Name: Brian McClure
Yacht: Lagoon 424 (Premier) with Sunsail - Wickham's Cay II: Road Town, Tortola
Charter Dates: 07/09/2021 to 07/17/2021
Broker: Susan Jervis
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Sunsail friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
They were not but Oliver traded out boats for us to an even nicer boat and was very accomadating
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Sunsail do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
It would have helped to get the ferry arranged
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Oliver and everyone at Sunsail was very accomadating during a difficult time with COVID curfew starting the night before we arrived. Our boat had some issues with the water maker and the ac in two staterooms. They got us a new boat the next day.