Reviews

Name: Keith Watson
Yacht: Felix
Charter Dates: 05/08/2021 to 05/14/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Very friendly and accommodating. Made us all feel at home

2. Was the yacht comfortable and clean?
Yes, very

3. Was the yacht well ventilated?
Yes

4. Was the food good and well presented?
Jessa did an excellent job with the meals. They were beautiful and delicious

5. Did you like the area you sailed?
Yes, very much

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Captain Brian was professional, and a lot of fun. We always felt safe on the boat

Name: Gene May
Yacht: Leopard 433 Exclusive Power Cat with The Moorings - Yacht Haven Grande St. Thomas, USVI
Charter Dates: 04/30/2021 to 05/08/2021
Broker: Melody Delgado
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at The Moorings friendly and accommodating?
Yes. The staff was very friendly and informative.

2. Was the yacht clean and in good working condition?
Our yacht was clean and well stocked. We expected the beds to be made up but I guess with Covid precautions they merely provided a bag of linens.

3. Was the yacht's cooking and cleaning equipment sufficient?
We needed a bucket to clean the deck.

4. Was the boat well ventilated?
Yes.

5. Did the staff at The Moorings do a good job familiarizing you with the yacht and its equipment?
Yes

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. We were well taken care of.

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
The staff at the Yacht Haven base even let us store most of our non perishable supplies in their office which was a great help!

Name: Tommy Page
Yacht: Beneteau Oceanis 41-Allegro with BVI Yacht Charters - Ritter Marina: Road Town, Tortola
Charter Dates: 05/07/2021 to 05/15/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at BVI Yacht Charters friendly and accommodating?
Absolutely!

2. Was the yacht clean and in good working condition?
Yes

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at BVI Yacht Charters do a good job familiarizing you with the yacht and its equipment?
It was a little challenging with the attempted all online stance, but we did get the dock hands to explain a few things to us on site before we left.

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
no

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
The fold down transom on this boat was wonderful for snorkeling / diving. Didn't realize it had this feature, but it came in very handy. COVID protocols for the BVI seem to be an over reach and cause a good bit of lost time. They are very slow in the testing (1.5 - 2 hours each for the initial test upon arrival and the day 4 test) with no concern that visitors have paid a lot of money to be here and the staff are wasting our time. The entire time wasted for the day 4 test, between getting to the testing site and waiting for them to finish the locals before taking care of the visitors, was approximately a half a day. Also the approved anchorages have some gaps in them and not all make sense. Also, they seem to be missing a few that should be on the list (White Bay on Guana being one that we utilized and was lovely)

Name: Robert Scott
Yacht: Sun Odyssey 440-Bella with BVI Yacht Charters - Ritter Marina: Road Town, Tortola
Charter Dates: 04/17/2021 to 04/29/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at BVI Yacht Charters friendly and accommodating?
Yes

2. Was the yacht clean and in good working condition?
Yes

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at BVI Yacht Charters do a good job familiarizing you with the yacht and its equipment?
As well as could be done with covid

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
Bella was an amazing boat, easy to sail and operate. We sailed everyday for 12 days including a trip to Anagada. We had an amazing time.

Name: Anthony Michael
Yacht: Lagoon 450-Moet with Navigare Yachting - Nanny Cay Marina, Tortola
Charter Dates: 05/02/2021 to 05/12/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Navigare friendly and accommodating?
They were very nice. Avril and Compton went way above and beyond helping us with governmental nightmares.

2. Was the yacht clean and in good working condition?
nightmares. Was beautiful, very clean. Unfortunately we had to return to Nanny Cay the very next morning to get the generator fixed. It was over heating and they spent a few hours replacing the heat exchanger.

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
Yes, because of covid restrictions, our boat briefing was down via video. At first I was not happy about that, but it was actually better because I was able to re-watch a couple segments when I needed them.

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
All our troubles, except for the generator, we're related to Covid-19 restrictions and the incompetence of the local government. Our 4 day quarantine turned in to 6 days and we were forced to come back a day early to meet covid testing requirements.

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
Avril gets 10 stars, she worked extra hours for us and was very friendly, but I may be reluctant to visit the BVI again because of the current government. There are many other islands to explore.

Name: Mike Smith
Yacht: Lagoon 50-Ace of Spades with Navigare Yachting - Frenchtown Marina, St. Thomas, USVI
Charter Dates: 05/01/2021 to 05/08/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Navigare friendly and accommodating?
Yes

2. Was the yacht clean and in good working condition?
Yes, with some minor inconveniences

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
Yes

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
We lost one day of sailing due to a failure with the freshwater pumps. Spent half a day on phone and troubleshooting problem before being told to return to Charlotte Amalie for replacement of pumps, which of course impacted our itinerary for the week. A couple items that we noted on the return checklist. Upper refrigerator drawer only cooled to 55° F, water heater would trip the AC power on the port side of the boat, and even under generator power you couldn’t run air conditioning to main area and cabins at the same time as it would trip AC power to both sides of boat.

Name: Michael Warin
Yacht: Rendez Vous with Capt Sean Quarles, Chef/Mate Lori Quarles
Charter Dates: 05/02/2021 to 05/09/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Yes. Lori and Sean were like family right from the start. They were beyond friendly and accommodating and we couldn't have been happier.

2. Was the yacht comfortable and clean?
Yes. The yacht was impeccable.

3. Was the yacht well ventilated?
Yes. It had great air circulation and powerful AC.

4. Was the food good and well presented?
The food was one of our highlights. Lori made the best breakfasts, smoothies, snacks, lunches and dinners. She really went above and beyond. Her 'rendevous wraps' were especially tasty. Sean also made a mean painkiller that kept us coming back for more!

5. Did you like the area you sailed?
Yes.

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. VI Sailing (especially Lisa) was very helpful during the whole booking process.

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
Where to start...Sean and Lori were incredible. The attention to detail Lori and Sean brought was truly 5 stars. Lori's incredible food, Sean's amazing knowledge of the islands, the history, and the marine life, allowed us to fully appreciate the Virgin Islands and what they have to offer. The food...the drinks...the are no words to describe. We were never left hungry or thirsty and everything was so tasty! My mom always said to finish your plate, well with Lori's dishes, that wasn't even a second thought. The thoughtfulness put in by both Lori and Sean for birthday celebrations, anniversary celebrations really showed how great of people they are and the willingness to go above and beyond (that homemade fudge cake we still all dream about). Thank you both again! You made this trip something we will always remember.

Name: Mark Murphy
Yacht: YES DEAR with Kyle Bilik & Nicola Greenaway
Charter Dates: 05/01/2021 to 05/08/2021
Broker: Emily Mack
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.

1. Was the crew friendly and accommodating?
Yes, very friendly and accommodating - they took excellent care of us!

2. Was the yacht comfortable and clean?
Yes, very comfortable and clean throughout the trip

3. Was the yacht well ventilated?
Yes, cabin windows and hatches worked great during the day and the A/C cooled it at night

4. Was the food good and well presented?
Amazing! Great presentation and delicious all week long. Exceeded our expectations!

5. Did you like the area you sailed?
Yes, Kyle took us to beautiful cays, coves and beaches around St Thomas and St John - we loved them all

6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, we were prepared as we could be

7. May we post this review on our website?
Yes

8. Additional comments on your charter?
We had such an amazing adventure and experience on Yes Dear. Captain Kyle is very experienced, knowledgeable and professional. He knows the islands well and took us to beautiful coves and beaches where we could hike, swim, lounge, snorkel, and play watersports. His itinerary was perfect! His first mate / best mate Nicola is an amazing chef and even better person. She prepared/served delicious meals throughout the week that exceeded our expectations and made our experience so comforting, relaxing and enjoyable. Kyle taught our 7 year old daughter how to wakeboard, blow the conch shell and our whole family new fun games to play. We are so grateful for the opportunity to sail / travel with such an amazing crew on an awesome catamaran. VI Sailing made it easy to book, had us well prepared, connected and ready to travel. We look forward to sailing again soon!

Name: Perry Whites
Yacht: Lagoon 450-Summer with Navigare Yachting - Nanny Cay Marina, Tortola
Charter Dates: 04/17/2021 to 04/24/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at Navigare friendly and accommodating?
Very accommodating.

2. Was the yacht clean and in good working condition?
Yes

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
Yes

6. Did you like the area you cruised?
Yes

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. Navigare handled it all

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
Avril at navigare was amazing. She went above and beyond to make our trip great. Compton was also a great help and always available.

Name: Roger Wester
Yacht: Leopard 514, Exclusive Power Cat with Moorings Power - Wickham's Cay II: Road Town, Tortola
Charter Dates: 04/16/2021 to 04/24/202
Broker: Karimah Reed
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.

1. Were the staff at The Moorings Power friendly and accommodating?
Yes. And I must add that they were very quick to respond to questions

2. Was the yacht clean and in good working condition?
Yes, mostly. Had a few hiccups with A/C and dingy platform.

3. Was the yacht's cooking and cleaning equipment sufficient?
Yes

4. Was the boat well ventilated?
Yes

5. Did the staff at The Moorings Power do a good job familiarizing you with the yacht and its equipment?
Yes. Our agent spent a long time with us to go over everything

6. Did you like the area you cruised?
Loved it. Especially Sandy Cay and Valley Trunk.

7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. The VI customer support team was very responsive and we always were successful in resolving issues.

8. May we post this review on our website?
Yes

9. Additional comments on your charter?
We always have a good experience using the Moorings for our island jaunts. While some of the issues with the platform and A/C were frustrating, they were minor frustrations, and were quickly resolved by a very responsive customer service team. We thoroughly enjoyed our time visiting the various islands of the BVIs even with the complications of quarantining due to COVID-19. We’ll be back!