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VI Sailing Concierge Team
Name: Danny Gaudren
Yacht: Astrea 42-Kruzen with Virgin Islands Yacht Charters - Compass Point, St. Thomas
Charter Dates: 05/20/2021 to 05/31/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at VI Yacht Charters friendly and accommodating?
Very much so. Very easy going and helpful
2. Was the yacht clean and in good working condition?
Clean boat the water maker had to be repaired in the field
3. Was the yacht's cooking and cleaning equipment sufficient?
Pan handle fell off
4. Was the boat well ventilated?
yes
5. Did the staff at VI Yacht Charters do a good job familiarizing you with the yacht and its equipment?
It would be a good idea to place a copy of manuals for the boat operation on board. We we not told the shore power switch is in the Port engine bay
6. Did you like the area you cruised?
Really liked the BVI better. Magen's bay is fantastic
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Team was very responsive and offed helps for every request. Even offed to give us coffee filters if needed.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Nice boat to cruse. Many amenities. However not a great sail boat.
VI Sailing Concierge Team
Name: Amy Kardel
Yacht: SO 349-Zaniath with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 05/31/2021 to 06/09/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Clean, but mechanical issues were significant and their process is broken to contact them
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Stephen Monroe
Yacht: Touch The Sky with Ben Campion & Holle Gutierrez
Charter Dates: 05/15/2021 to 05/22/2021
Broker: Ellen Stewart
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Yes, very
2. Was the yacht comfortable and clean?
Yes
3. Was the yacht well ventilated?
AC was not ideal in the up forward cabins
4. Was the food good and well presented?
Beyond perfect
5. Did you like the area you sailed?
Yes
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
7. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: David Hamilton
Yacht: Sun Odyssey 519-Toucan Share with BVI Yacht Charters - Ritter Marina: Road Town, Tortola
Charter Dates: 05/26/2021 to 06/06/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at BVI Yacht Charters friendly and accommodating?
Oh my GOSH yes. They were the best!
2. Was the yacht clean and in good working condition?
Yes it was perfect
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes Very Well equipped
4. Was the boat well ventilated?
Yes
5. Did the staff at BVI Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
yes we love the BVI and it was great to be back
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Nope,
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
This was my 20th Bareboat Charter. This was by far the best experience I have ever had.
VI Sailing Concierge Team
Name: George Nottingham
Yacht: Helia 44-Sweet and Salty with Virgin Islands Yacht Charters - Compass Point, St. Thomas
Charter Dates: 05/29/2021 to 06/03/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at VI Yacht Charters friendly and accommodating?
The staff was flat out excellent
2. Was the yacht clean and in good working condition?
Everything worked fine except the dingy. We were sent out with a bad motor on the dinghy but after 3 visits and two day, we ended up with a functioning dingy motor.
3. Was the yacht's cooking and cleaning equipment sufficient?
The gas oven does not work well at all. Not able to bake cookies or make a Pizza. Everything else worked fine; we could not find the coffee pot for the coffee maker but we made due.
4. Was the boat well ventilated?
Yes and the A/c worked great.
5. Did the staff at VI Yacht Charters do a good job familiarizing you with the yacht and its equipment?
Yes, Melly did our orientation and he covered everything quite well.
6. Did you like the area you cruised?
Awesome. This trip we primarily hung out of the north side of St. John. We sailed the Pillsbury as well as the waters on the west side of St. John between St. John and Jost. Awesome all the way around.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No, the issues with the dinghy were mildly frustrating because we were without a dingy during the first two days but Walter & Melly took care of it as quickly as they could and we are impressed with their professionalism and very caring attitudes. It would have been better to send us out with a good dinghy motor to start with but I gave you guys no time at all to go through everything and I am not at all disappointed, not at all.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
In every way, from my first interactions with Joann to the last moment when we left the boat, the staff there was excellent. The equipment (excepting the first dinghy motor and then the prop on the second dinghy motor) was also excellent and The trip was smooth, relaxing and all around a terrific memory maker.
VI Sailing Concierge Team
Name: Kenneth Harris
Yacht: Moorings Leopard 514 Exclusive with Moorings Power - Wickham's Cay II: Road Town, Tortola
Charter Dates: 05/19/2021 to 05/28/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at The Moorings Power friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
yes
5. Did the staff at The Moorings Power do a good job familiarizing you with the yacht and its equipment?
yes
6. Did you like the area you cruised?
Loved it
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No you were very helpful along the way The covid protocalls were pain
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Kristina Cox
Yacht: DEEPBLUE with Phillip Patat- Barrett and Florence Laidler
Charter Dates: 05/22/2021 to 05/29/2021
Broker: Carolyn Sweet
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Flo & Captain Phil were AMAZING!
2. Was the yacht comfortable and clean?
Yes, everything was in great shape.
3. Was the yacht well ventilated?
Yes
4. Was the food good and well presented?
The food was AMAZING!!
5. Did you like the area you sailed?
Yes, they took us to awesome places.
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Yes, had a better check-in process and or someone on staff that is available after hours.
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
We had an amazing vacation. Phil and Flo are very down to earth, amazing people. They made our experience great! My only issue was for some reason I was not getting communication from Flo, and there was no one at Virgin Island Sailing to contact. That was extremely frustrating considering the time and money that was spent. Thank God for Kimmie at the management office. She found us and was our HERO!!
VI Sailing Concierge Team
Name: Jim Hundley
Yacht: Bali 4.0-Off Call with Navtours - Nassau, Bahamas
Charter Dates: 05/22/2021 to 05/30/2021
Broker: Joann Higgins
Area Cruised: Bahamas - Nassau, Exumas
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Navtours friendly and accommodating?
Yes. Vanessa, Kirk and Tyson were all very accommodating.
2. Was the yacht clean and in good working condition?
Yacht was clean and ready to go. We did not have any issues.
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes. We used all of the cooking equipment.
4. Was the boat well ventilated?
Yes. A/C downstairs and able to open the main cabin areas.
5. Did the staff at Navtours do a good job familiarizing you with the yacht and its equipment?
Yes. Kirk checked us in and was very thorough.
6. Did you like the area you cruised?
We loved the area in the Exumas that we cruised.
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. Joann Higgins was unbelievably helpful.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
This was one of our best experiences on a trip in a long time. Joann Higgins could not have been more helpful as we had to reschedule twice due to the pandemic. We will definitely be using her again.
VI Sailing Concierge Team
Name: Adam Sayers
Yacht: Katrina with Heather Monroe + Chef
Charter Dates: 05/25/2021 to 05/31/2021
Broker: Ellen Stewart
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
yes
2. Was the yacht comfortable and clean?
yes
3. Was the yacht well ventilated?
yes
4. Was the food good and well presented?
yes
5. Did you like the area you sailed?
yes
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
7. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Katherine Gaines
Yacht: Time Out with Bryan Keoskie & Patti Burns
Charter Dates: 06/05/2021 to 06/12/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Yes!!! They were super nice, chill, laid back and always with a smile!!
2. Was the yacht comfortable and clean?
Gorgeous and clean!! Patti also made the beds and took our bathroom trash. The inside and outside boat was always sparkling clean!!
3. Was the yacht well ventilated?
Yes!!! Great for sleeping. The air was always on at night and during the day we had the best breezes and best water to swim in!!
4. Was the food good and well presented?
Pattis food was OVERTHE TOP AMAZING. Every single meal was super delicious. We have so many favorites. Super good. Better than restaurant.
5. Did you like the area you sailed?
Every spot was super beautiful, calm coves, beautiful beaches, lots to snorkel and a few hiking places
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. Every was 5 star all the way
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
Patti and bryan are the best kept secret of USVI. They should be well known and constantly booked. Food, experience, personality, they were amazing with our teenagers, and with us. Best family trip ever!!