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VI Sailing Concierge Team
Name on Your Reservation: Kim Keeler
Boat Name: Happy Ours
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes great people
Did the staff do a good job familiarizing you with the yacht and its equipment?
Perfect job
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
es
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
March 2022 and Nov 2022
VI Sailing Concierge Team
Name on Your Reservation: Ransdell
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Karma
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Very clean and comfortable.
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Very friendly and accommodating.
Was the food good and well presented?
Food was excellent. Five star!!!
8. Additional comments about the yacht and crew?
We loved our crew. They felt like family and made us feel welcome!
Cruising Area
Did you like the area you chartered in?
Yes
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure.
VI Sailing Concierge Team
Name on Your Reservation: Steinbecker
Yacht Name: Ventana
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
yes- they did a geat job
Was the yacht well ventilated?
yes
Was the crew friendly and accommodating?
best crew ever!!!!! They were awesome
Was the food good and well presented?
Yes, did a great job
8. Additional comments about the yacht and crew?
Best crew, they we really awesome could had a better experience.
Cruising Area
Did you like the area you chartered in?
yes, missed going to bvi, but understand
May we post this review on our website? Yes
VI Sailing Concierge Team
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes. See below
Did the staff do a good job familiarizing you with the yacht and its equipment?
This was a bit lacking. Lots of chaos at the dock. Well intentioned but rushed. There was no real cruising briefing re: weather, problematic areas etc. A less experienced crew and skipper might have had issues with systems and or risky anchorages, etc.
Was the yacht clean and in good working condition?
Yes. 5/5
Was the yacht's cooking and cleaning equipment sufficient?
Yes 5/5
Was the yacht well ventilated?
Yes5/5
Additional comments about the charter company and yacht you chartered?
Vessel was in very good shape, but as mentioned briefing was cursory at best, some of the videos were for wrong boat. Also, tanks were not full, which we caught. Boat was supposed to have a water maker, and it was clearly not installed although the pumps and inlets and outlets were present. The vessel did not have a “book”’in it detailing systems and procedures for reference once out of port. I have never seen this not present on a charter vessel before. There was also a ton of packaging and every possible language manual from commissioning which took up a lot of space and was cluttered. There were also an inordinate number of PFDs in every cubby imaginable making it challenging to stow provisions, water, etc. That being said I would definitely charter this boat again and recommend it. I think Navigaire was totally overwhelmed by getting open and commissioning new boats, three or four on the dock that I noted. Debrief on return was similarly disorganized. A rookie was sent aboard to do check out and it was clear he had no idea how to debrief. I showed him how to get the operating hours off of the engines and gen set.
Cruising Area
Did you like the area you chartered in?
Love it. Will definitely return.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure. Might range a bit further away. Thinking Croatia next time.
VI Sailing Concierge Team
Name on Your Reservation: Frank Dyer
Yacht Name: Time Out
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Yes, it was excellent.
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Absolutely! They were very accommodating for a challenging group and were very comfortable around us.
Was the food good and well presented?
It was unbelievable! Patti is an excellent chef!
8. Additional comments about the yacht and crew?
We are considering a family trip just because of Capt Bryan and Chef Patti!
Cruising Area
Did you like the area you chartered in?
Yes, even though BVI was closed.
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Jennifer Meyers
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Gypsy Princess
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew:
(5 Being the Highest) 5
Was the yacht comfortable and clean?
Absolutely! It was amazing.
Was the yacht well ventilated?
Yes - very comfortable
Was the crew friendly and accommodating?
Amy and Biff were amazing! They made us feel so at home and everyone had a wonderful time.
Was the food good and well presented?
Amy is an incredible chef, and the presentation was outstanding. Every meal was fabulous!
8. Additional comments about the yacht and crew?
We'd love to sail with Amy and Biff again!
Cruising Area
Did you like the area you chartered in?
Yes - we saw a variety of areas, all of which were beautiful.
May we post this review on our website? Yes
VI Sailing Concierge Team
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
A+ for the Sail Caribe staff
Did the staff do a good job familiarizing you with the yacht and its equipment?
Mostly yes. With the exception of the water maker system (see next box)
Was the yacht clean and in good working condition?
Overall Yamuy II was in top condition, still looking like a brand new yacht. Everything was very clean and worked well, with the exception if the water maker.
The only down side was the water maker system, which gave us a lot of problems. Water maker didn't work right out of the marina. Only with lot of trouble shooting we managed to get it to operating sporadically. Eventually we did some replumbing (repurposing some spare parts) to bypass the sea strainer. After that system worked much better. With a small fresh water tank on board, the boat really needs the water maker to work. We were several times completely out of water.
Was the yacht's cooking and cleaning equipment sufficient?
Best we ever had on a boat
Was the yacht well ventilated?
Yes. Thanks to the A/C which worked flawlessly.
Additional comments about the charter company and yacht you chartered?
Overall very pleased. The only request I have would be regarding the conflicting info about the sailing grounds. The verbal briefing (and the off-limit areas we had to sign off at check in) contradicted Sail Caribe's own suggested itinerary in several points and the sail guide book in many more points. As a result, the sail plan I developed at home (which was done largely based on Sail Caribe's recommended itinerary) was practically obsolete. It would have been very helpful for Sail Caribe to inform us of all the restrictions ahead of time so that we could have planned around them.
Cruising Area
Did you like the area you chartered in?
Yes, we liked it very much. Quite a contrast to the much busier BVI. Lots of beautiful beaches without competing with other sailors for the best spots. Snorkeling is superior to BVI.
For a 10 day Charter SVI is a bit too small with not enough variety of anchorages. We didn't sail into the USVI because of the Covid testing protocols which was practically impossible to manage.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
No plans yet. But I am sure we will be back before too long.
VI Sailing Concierge Team
Name on Your Reservation: Skarlatos
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Indian Chief
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Additional comments about working with the VI Sailing team to plan your vacation?
Great on all aspects. If possible, PLEASE EQUIP theboats WITH SOLAR panels for the REFRIGERATOR.
Would you book your next yacht vacation with Virgin Island Sailing®? For sure
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Absolutely
Did the staff do a good job familiarizing you with the yacht and its equipment?
By video but thorough…and further clarified in person
Was the yacht clean and in good working condition?
yes
Was the yacht's cooking and cleaning equipment sufficient?
yes
Was the yacht well ventilated?
yes
Cruising Area
Did you like the area you chartered in?
of course
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Next yeat
VI Sailing Concierge Team
Name on Your Reservation: Norm Brown
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Kalm Waters
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team:
(5 Being the Highest) 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Coummunication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, very nice people. Helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very good. Our best experience out of 5 charters in recent years.
Cruising Area
Did you like the area you chartered in?
We've been here several times before and came back for the kids and grandkids. Next time we'll look for new waters.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
We recently purchased a new boat in Newfoundland, so we will focus on that for a couple years. A possible charter would be Tahiti. Do you have experience there?
VI Sailing Concierge Team
Name on Your Reservation: McManus
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Wish You Were Here
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht:
(5 Being the Highest) 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Great
Did the staff do a good job familiarizing you with the yacht and its equipment?
great
Was the yacht clean and in good working condition?
great
Was the yacht's cooking and cleaning equipment sufficient?
greatkB
Was the yacht well ventilated?
grreat
Additional comments about the charter company and yacht you chartered?
Be more clear about protocol getting back to US!!!!
Cruising Area
Did you like the area you chartered in?
yes
May we post this review on our website? Yes