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VI Sailing Concierge Team
Name: Alan and Amy Wade
Yacht: Leopard 514 Exclusive Power Cat with Moorings Power - Wickham's Cay II: Road Town, Tortola
Charter Dates: 06/11/2021 to 06/19/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at The Moorings Power friendly and accommodating?
Absolutely
2. Was the yacht clean and in good working condition?
Yes. We had to make 3 service calls. 1) tubing to one toilet was calcified and had to be replaced and 2 calls due to dinghy lift - strap broke and 2nd time fuse problem
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at The Moorings Power do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Absolutely perfect!
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No. Always very helpful and answers all my questions
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Melanie Evans
Yacht: Lagoon 450F – Cristal with Navigare Yachting - Conch Inn Marina: Marsh Harbour, Abacos
Charter Dates: 05/29/2021 to 06/04/2021
Broker: Karimah Reed
Area Cruised: Bahamas - Abacos
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Navigare friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
It was clean but the sliding door was off the track and difficult to close
3. Was the yacht's cooking and cleaning equipment sufficient?
There were no steak knives
4. Was the boat well ventilated?
Yes
5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
Yes very much so
6. Did you like the area you cruised?
Yes water was beautiful and people were so friendly
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
Yes. We were not aware of the extensive damage to the Abacoe area and limited resources bars and restaurants
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Dan Panitz
Yacht: Koru with Keith Allen and Melissa Kodman
Charter Dates: 05/30/2021 to 06/06/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
Yes
2. Was the yacht comfortable and clean?
Yes
3. Was the yacht well ventilated?
Yes
4. Was the food good and well presented?
Yes
5. Did you like the area you sailed?
Yes
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
7. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Bryan Foy
Yacht: Champagne 52 with Paul Anderson & AJ Sharpe
Charter Dates: 05/27/2021 to 06/03/2021
Broker: Ellen Stewart
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
very much so
2. Was the yacht comfortable and clean?
yes
3. Was the yacht well ventilated?
yes
4. Was the food good and well presented?
yes
5. Did you like the area you sailed?
yes
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
need an ice machine on the boat
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
captain Paul was great!
VI Sailing Concierge Team
Name: Dan Kubli
Yacht: Astrea 42-Out of Office with Navigare Yachting - Nanny Cay Marina, Tortola
Charter Dates: 06/04/2021 to 06/14/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Navigare friendly and accommodating?
They were fantastic.
2. Was the yacht clean and in good working condition?
Kind of - Biggest problem was the boat that we had been promised and advertised, we were told has been out of their fleet for OVER A YEAR!
3. Was the yacht's cooking and cleaning equipment sufficient?
yes
4. Was the boat well ventilated?
pretty good - little mildew smell, not bad or unexpected.
5. Did the staff at Navigare do a good job familiarizing you with the yacht and its equipment?
yes
6. Did you like the area you cruised?
YES
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
YES - they could have not offered us a vessel that was not available - very disappointing.
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Overall Navigare did a fantastic job handling the situation of us being promised a vessel and a vessel layout that wasn't available.LUCKILY we had 3 boats in our group and we were able to move them around to accommodate. This did cause a HUGE issue when we first arrived and my party spent almost 45mins sweating and moving stuff from one vessel to another. This was NOT navigates fault, this was VI sailings. Overall experience a 5(once problems resolved) - being mislead was not okay.
VI Sailing Concierge Team
Name: Sean Tonner
Yacht: Dufour 519-Mayotte with Dream Yacht Charter - Compass Point Marina, St. Thomas
Charter Dates: 05/20/2021 to 06/01/2021
Broker: Joann Higgins
Area Cruised: St. Thomas - USVI
Overall Rating: 3
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
They were friendly but very unresponsive when we had issues with our Boat which was the backup to the backup of the boat we chartered
2. Was the yacht clean and in good working condition?
It was clean, Generator broke, one of the propane tanks were empty, the dingy outboard motor was in bad need of repairs, the dump tank at the stern head had not been emptied prior to us sailing, the gas tank was at 3/4 full
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
There were no air scoops, and our generator broke on day 5 so no AC which caused our sailing to end 2 1/2 days early. We called/texted Dream Yacht no less than 8 times with zero response
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
B+
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
We almost called but after 8+ attemps to get someone from Dream Yacht to come service the generator so we could have AC at night we gave up
8. May we post this review on our website?
Yes
VI Sailing Concierge Team
Name: Tyler Begley
Yacht: Moorings 514 Club Power Cat with Moorings Power - Wickham's Cay II: Road Town, Tortola
Charter Dates: 06/03/2021 to 06/11/2021
Broker: Joann Higgins
Area Cruised: Tortola - BVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at The Moorings Power friendly and accommodating?
Yes
2. Was the yacht clean and in good working condition?
Yes
3. Was the yacht's cooking and cleaning equipment sufficient?
Yes
4. Was the boat well ventilated?
Yes
5. Did the staff at The Moorings Power do a good job familiarizing you with the yacht and its equipment?
Yes
6. Did you like the area you cruised?
Yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Moorings provisions did not do a good job.
VI Sailing Concierge Team
Name: Desales Degolian
Yacht: Southern Charm with Capt Kevin King Chef/Mate Elizabeth King
Charter Dates: 05/15/2021 to 05/22/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The BEST crew we could have ever imagined!
2. Was the yacht comfortable and clean?
ABSOLUTELY!
3. Was the yacht well ventilated?
YES
4. Was the food good and well presented?
The food was beyond our wildest dreams. Every meal was a masterpiece and delicious!
5. Did you like the area you sailed?
YES!
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
We had the BEST week and enjoyed every minute of the yacht, the crew, the destinations and the food. We could not have had a better week. Thank you, RJ and Jenna, for the most memorable trip. WE can not wait to come back!
VI Sailing Concierge Team
Name: Desales Degolian
Yacht: Southern Charm with Capt Kevin King Chef/Mate Elizabeth King
Charter Dates: 05/15/2021 to 05/22/2021
Broker: Lisa Ferrara
Area Cruised: St. Thomas - USVI
Overall Rating: 5
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations. We would love to know some of your impressions about your yachting vacation. Please answer the following questions and add any comments you may have.
1. Was the crew friendly and accommodating?
The BEST crew we could have ever imagined!
2. Was the yacht comfortable and clean?
ABSOLUTELY!
3. Was the yacht well ventilated?
YES
4. Was the food good and well presented?
The food was beyond our wildest dreams. Every meal was a masterpiece and delicious!
5. Did you like the area you sailed?
YES!
6. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
No
7. May we post this review on our website?
Yes
8. Additional comments on your charter?
We had the BEST week and enjoyed every minute of the yacht, the crew, the destinations and the food. We could not have had a better week. Thank you, RJ and Jenna, for the most memorable trip. WE can not wait to come back!
VI Sailing Concierge Team
Name: Cecil Durham
Yacht: Bali 4.5-Cipaye with Dream Yacht Charters - Port Annapolis Marina, Annapolis, Maryland
Charter Dates: 06/11/2021 to 06/19/2021
Broker: Joann Higgins
Area Cruised: Annapolis - Maryland
Overall Rating: 4
5 being the highest 0 being the lowest
We hope your charter lived up to your expectations and we are eager to have your evaluation and impressions of your yachting vacation. Please answer the following questions and add any comments you may have.
1. Were the staff at Dream Yacht Charters friendly and accommodating?
great
2. Was the yacht clean and in good working condition?
yes
3. Was the yacht's cooking and cleaning equipment sufficient?
close
4. Was the boat well ventilated?
main cabin ac not working
5. Did the staff at Dream Yacht Charters do a good job familiarizing you with the yacht and its equipment?
yes because we know the cats.
6. Did you like the area you cruised?
yes
7. Could we at Virgin Island Sailing, Ltd. have helped you further in any way?
don’t know how
8. May we post this review on our website?
Yes
9. Additional comments on your charter?
Boat clean,staff remarkable.Main cabin ac off.Transmission fluid leaking,needed replacing on a schedule. .Docking lines not adequate.Drink glasses essentially non existent.Toilets required flushing body excrement and placing used toilet paper in containers.Totally unacceptable.Hand held vhf cheap and inefficient.Sheet markings not present so was a guess.Seemed underpowered and inside finishes typical French—not up to standards.Once again your staff was outstanding.No cockpit drink holders.