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VI Sailing Concierge Team
Name on Your Reservation: Charles Dieman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Motown
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, extremely. TMM was, by far, the most accommodating and thorough team that I have worked with
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes. Henning did an excellent job going through every aspect of the boat equipment.
Was the yacht clean and in good working condition?
Yes.
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
No. The salon was fine, but both hulls smelled of boat-head. Once we opened it up and got a little ventilation going, there were no issues for the rest of the charter. They should consider opening things up a bit before charterer's arrive.
Additional comments about the charter company and yacht you chartered?
I really enjoyed working with TMM. We loved the layout of the Lagoon 46, but it sailed like a pig. The new aft mast placement caused it to weather unless the main was almost completely de-powered.
Cruising Area
Did you like the area you chartered in?
Yes, the BVI is my favorite.
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure.
VI Sailing Concierge Team
Name on Your Reservation: Charles Dieman
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Motown
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
This was my third BVI charter with VI Sailing. Working with them has always been easy and the communication has been great.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes, I plan to
VI Sailing Concierge Team
Name on Your Reservation: Steve VanderVoort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nauti by Nature
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
The boat briefer was young and inexperienced. He gave us some wrong information and was actually going to drive the boat away from the dock before the electric cables were removed. It would have been better to have had someone brief us who had actually sailed the boat.
Was the yacht clean and in good working condition?
Yes, although a throttle handle pulled off during the sail. This was probably due to salt corrosion. Also, two of the cabins did not have air conditioning, although that didn't bother us because we didn't use air conditioning.
Was the yacht's cooking and cleaning equipment sufficient?
Excellent. The best we've ever had.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Generally very good. We got good information over the phone from the maintenance manager when we had questions or problems. He was also always available.
Cruising Area
Did you like the area you chartered in?
Yes. It was a bit crowded, but the Boaty-Ball system really helped us to secure moorings. The snorkeling was great!
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
In a couple of years.
VI Sailing Concierge Team
Name on Your Reservation: Steve VanderVoort
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nauti by Nature
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
The boat briefer was young and inexperienced. He gave us some wrong information and was actually going to drive the boat away from the dock before the electric cables were removed. It would have been better to have had someone brief us who had actually sailed the boat.
Was the yacht clean and in good working condition?
Yes, although a throttle handle pulled off during the sail. This was probably due to salt corrosion. Also, two of the cabins did not have air conditioning, although that didn't bother us because we didn't use air conditioning.
Was the yacht's cooking and cleaning equipment sufficient?
Excellent. The best we've ever had.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Generally very good. We got good information over the phone from the maintenance manager when we had questions or problems. He was also always available.
Cruising Area
Did you like the area you chartered in?
Yes. It was a bit crowded, but the Boaty-Ball system really helped us to secure moorings. The snorkeling was great!
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
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Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charer. When do you plan to charter next?
In a couple of years.
VI Sailing Concierge Team
Name on Your Reservation: Zach Rediker
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Island hoppin
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes it was.
Was the yacht well ventilated?
Yes it was.
Was the crew friendly and accommodating?
Dean and Yana were exceptional. This is my 3rd catamaran trip and they exceeded any captain or stew I’ve experienced. They are professional, fun and made the overall experience phenomenal!
Was the food good and well presented?
Yana is an amazing chef. The food was fantastic for every meal and her presentation skills were above and beyond.
8. Additional comments about the yacht and crew?
I’d recommend Dean and Yanna to anyone who is looking into a trip like this. The level of professionalism was outstanding. They are charismatic as well keeping it light and pleasurable at all times. The service and overall experience would not have been top notch without them.
Cruising Area
Did you like the area you chartered in?
Yes n
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for yo
VI Sailing Concierge Team
Name on Your Reservation: Patrick Belous
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nam Nam
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, Sandra at Moorings was very friendly and helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Sandra did a good walk through with us and pointed out all the necessary equipment, switches, and valves.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very good staff. Made sure we had everything we needed and helped us with any information or transportation we needed.
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
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Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe summer of 2023 or winter of 2024
VI Sailing Concierge Team
Name on Your Reservation: Ashley Swenson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sara Lin
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, we hired a captain so that made it even easier for us.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Boat was in great condition and had lots of storage. Our captain, Ciarán Gibbons, was phenomenal and I highly recommend him. He was knowledgeable, flexible and safety-oriented. He also engaged well with all members of our group - adults and teens - and taught us (new and experienced charterers) about the boat and sailing.
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Tbd
VI Sailing Concierge Team
Name on Your Reservation: Ashley Swenson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sara Lin
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
The VI sailing team did a great job and made it easy for me and our group of 8.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes!
VI Sailing Concierge Team
Name on Your Reservation: Joan Gilmore
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: From the Field
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Charter briefer not knowledgeable about rigging.
Was the yacht clean and in good working condition?
Clean. They acknowledged that the topping lift was mounted on the spin halyard, and not at the mast top. So we had to put in first reef. We tried to put in 2nd and 3rd reef but had to monkey with it to discover that there was no tack attachment for those reefs. It would have been nice for a person with rigging knowledge to let us know.
Only issue we had was an engine control malfunction on second to last day. I called 3 different people and they came out to our mooring at Peter Island and fixed it quickly. My boat phone received calls from office but the return calls from mechanics did not ring on my boat phone.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
The fans did not have much speed throughout the boat, except for the forward cabin fans. But the A/C worked well.
Additional comments about the charter company and yacht you chartered?
Everyone very polite at Navigare; that's why I charter from them. We had very few issues on this charter.
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
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Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
See you next week!
VI Sailing Concierge Team
Name on Your Reservation: Doug Barron
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Vienna
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
The catamaran was clean and new. Comfortable except in the rain. The dining salon wasn’t completely dry. But didn’t rain much. Have never been asked to not flush toilet paper. I’ve been on dozens of sailing and motor yachts. Still a headscratcher
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
This was an exceptional captain and chef/mate combo. Highest recommendations
Was the food good and well presented?
Yes. Food was amazing
8. Additional comments about the yacht and crew?
We had a really great trip. Would easily repeat sailing with these guys
Cruising Area
Did you like the area you chartered in?
Been 3 or 4 times previously. We love BVI.
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Not sure. Couple of years. It’s expensive for the retired set