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VI Sailing Concierge Team
Name on Your Reservation: Patrick Belous
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nam Nam
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, Sandra at Moorings was very friendly and helpful.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, Sandra did a good walk through with us and pointed out all the necessary equipment, switches, and valves.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Very good staff. Made sure we had everything we needed and helped us with any information or transportation we needed.
Cruising Area
Did you like the area you chartered in?
Yes
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It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe summer of 2023 or winter of 2024
VI Sailing Concierge Team
Name on Your Reservation: Ashley Swenson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sara Lin
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes very!
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, we hired a captain so that made it even easier for us.
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Boat was in great condition and had lots of storage. Our captain, Ciarán Gibbons, was phenomenal and I highly recommend him. He was knowledgeable, flexible and safety-oriented. He also engaged well with all members of our group - adults and teens - and taught us (new and experienced charterers) about the boat and sailing.
Cruising Area
Did you like the area you chartered in?
Yes
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Tbd
VI Sailing Concierge Team
Name on Your Reservation: Ashley Swenson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Sara Lin
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
The VI sailing team did a great job and made it easy for me and our group of 8.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes!
VI Sailing Concierge Team
Name on Your Reservation: Joan Gilmore
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: From the Field
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Charter briefer not knowledgeable about rigging.
Was the yacht clean and in good working condition?
Clean. They acknowledged that the topping lift was mounted on the spin halyard, and not at the mast top. So we had to put in first reef. We tried to put in 2nd and 3rd reef but had to monkey with it to discover that there was no tack attachment for those reefs. It would have been nice for a person with rigging knowledge to let us know.
Only issue we had was an engine control malfunction on second to last day. I called 3 different people and they came out to our mooring at Peter Island and fixed it quickly. My boat phone received calls from office but the return calls from mechanics did not ring on my boat phone.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
The fans did not have much speed throughout the boat, except for the forward cabin fans. But the A/C worked well.
Additional comments about the charter company and yacht you chartered?
Everyone very polite at Navigare; that's why I charter from them. We had very few issues on this charter.
Cruising Area
Did you like the area you chartered in?
Yes
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It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
See you next week!
VI Sailing Concierge Team
Name on Your Reservation: Joan Gilmore
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: From the Field
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
You were all great - extremely fast in responding.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: George Bullock
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Lone star
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
The TMM folks were very accommodating. Don’t know if they’re the best I’ve worked with but they’re certainly up there.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Great briefing.
Was the yacht clean and in good working condition?
Lone Star is superbly equipped and in excellent working condition.
Was the yacht's cooking and cleaning equipment sufficient?
Excellent. No complaints.
Was the yacht well ventilated?
No complaints here.
Additional comments about the charter company and yacht you chartered?
Again, the TMM team are pros. Lone Star’s handling is, well, quirky. Close quarters handling is complicated by the fact its rudders are forward of the screws. Never experienced that ever. And, while cats generally tend to have a bit of weather helm, owing likely to the further-aft position of the mast, Lone Star had a LOT of weather helm. You’ll get used to it but be prepared.
Cruising Area
Did you like the area you chartered in?
Love, love, love the BVI. Can’t wait to get back there.
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
June. Booked through VI Sailing!
VI Sailing Concierge Team
Name on Your Reservation: George Bullock
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Lone star
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
I’ve been working with the VI Sailing team since 2000. I won’t work with anyone else.
Would you book your next yacht vacation with Virgin Island Sailing®? Absolutely!
VI Sailing Concierge Team
Name on Your Reservation: Black
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Island Hoppin'
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: Black
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Island Hoppin'
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yacht was extremely comfortable. We had 4 couples; never felt cramped. Yacht was very clean!
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
Dean and Yana were beyond friendly and accommodating. Went out of their way to make sure we were well taken care off. From the moment we stepped on the boat, they took care us. From the food, to the drinks, to the islands and experiences, could not have asked for more.
Was the food good and well presented?
The food was not only well presented, but amazing. Yana is self taught and her dishes were as good as I have ever had. Dean cooked on the grill and the steaks and chicken we had were to die for.
8. Additional comments about the yacht and crew?
Dean and Yana are two incredible human beings who took us in for a week and made what was expected to be an incredible trip even better. With years of experience, they made sure we were safe and responded to all of our requests. From breakfast, to lunch to dinner to late night drinks they took care of us and offered us a glimpse into their lives. Hopefully they enjoyed us as well as we enjoyed them. Looking forward to seeing both of them in the future on another trip and/or in the islands. Hands down, the best trip ever and it was because of them!!!!!!! If we could give the 100 stars we would.
Cruising Area
Did you like the area you chartered in?
Yes. We did the BVIs.
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
2025
VI Sailing Concierge Team
Name on Your Reservation: Zach Rediker
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Island hoppin
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes it was.
Was the yacht well ventilated?
Yes it was.
Was the crew friendly and accommodating?
Dean and Yana were exceptional. This is my 3rd catamaran trip and they exceeded any captain or stew I’ve experienced. They are professional, fun and made the overall experience phenomenal!
Was the food good and well presented?
Yana is an amazing chef. The food was fantastic for every meal and her presentation skills were above and beyond.
8. Additional comments about the yacht and crew?
I’d recommend Dean and Yanna to anyone who is looking into a trip like this. The level of professionalism was outstanding. They are charismatic as well keeping it light and pleasurable at all times. The service and overall experience would not have been top notch without them.
Cruising Area
Did you like the area you chartered in?
Yes n
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for yo