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VI Sailing Concierge Team
Name on Your Reservation: Glist
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nauti Dig
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
horizon yacht charters did an excellent job – their online prep for the charter briefing, and the boat briefing was very well done. Upon arrival everything was exactly as we expected, picked up at the dock in Road town, they had binders ready that describe the operation of the boat in thorough detail. People were very nice and attentive.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes, as mentioned above
Was the yacht clean and in good working condition?
Everything was perfect with the boat, except the head in all cabins was excessively smelly. More than usual for a boat…
Was the yacht's cooking and cleaning equipment sufficient?
Yes, it was
Was the yacht well ventilated?
Yes, it had AC
Additional comments about the charter company and yacht you chartered?
We had a sleep board the night before which went fine, I think there should be an agreed-upon departure time in the morning. The company wasn’t very busy that morning with yachts going out, however, I did feel we got a bit delayed. Trying to get our exit Sorted out and approved. I say this, however, we know that people are anxious to get their trips started, and may be a little too rushed… However, when you leave Road town, if you want to make any reasonable distance, you need to get out of the Anchorage by 10:30 AM. The boat was a 40 foot catamaran… It was like sailing a big brick -winds between 20 kn in 30 kms of times and it has a very heavy weather helm.
Nanny cay was an awesome place to depart from, first time we have left from there. And the staff at horizons were lovely – Cara, who helped us with our check out and when we brought the boat back was very helpful.
Cruising Area
Did you like the area you chartered in?
Yes, we have come here many times … as always a perfect place to come
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Wojciech T. Majewski
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Off the Clock
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
I've boot a boat charter several times with VI Sailing - always a good experience.
Would you book your next yacht vacation with Virgin Island Sailing®? yES
VI Sailing Concierge Team
Name on Your Reservation: Wojciech T. Majewski
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Off the Clock
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
March 2024
VI Sailing Concierge Team
Name on Your Reservation: Peter and Theresa Kramer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Habibi Dah
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Joanne was quick to reply
Would you book your next yacht vacation with Virgin Island Sailing®? Yes
VI Sailing Concierge Team
Name on Your Reservation: Peter and Theresa Kramer
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Habibi Dah
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Theresa was awesome as well as our checkout captain
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Could have used a microwave as this was listed as included. We asked for it and they just didn't get around to it.
Could have used a pairing knife and better peeler.
Was the yacht well ventilated?
Yes
Additional comments about the charter company and yacht you chartered?
Everything was great except for had trouble w reef lines while hoisting and lowering mainsail
Cruising Area
Did you like the area you chartered in?
Yes!
May we post this review on our website? Yes
VI Sailing Concierge Team
Name on Your Reservation: Eric Gopsill
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beau Budd
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Possibly, will consider direct booking too
VI Sailing Concierge Team
Name on Your Reservation: Eric Gopsill
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Beau Budd
Rating of Charter Company & Yacht: 4
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes, very friendly
Did the staff do a good job familiarizing you with the yacht and its equipment?
Not really. As an example, we were told that the only water maker onboard was a unit we had to set up and run (cumbersome). When we returned the boat the guy showed us the onboard unit. That didn't leave a great impression.
Was the yacht clean and in good working condition?
For the most part, yes. We filled our own water tanks, had to request propane, etc. Little items but glad we checked.
Was the yacht's cooking and cleaning equipment sufficient?
Yes, we do minimal cooking onboard.
Was the yacht well ventilated?
Internally yes. The bathroom venting was horrible from the moment we sailed. Staff said that is a design flaw with that particular Lagoon boat. If true we won't charter it again.
Additional comments about the charter company and yacht you chartered?
Overall their staff was great, just the normal issues that we have seen in the past.
Cruising Area
Did you like the area you chartered in?
Yes. This was our 6th trip as a group and found a couple of new spots.
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Undecided, 2024 or 2025
VI Sailing Concierge Team
Name on Your Reservation: David Abraham
Are you the Lead Charterer or a Guest? Guest
Yacht Name: Merry Time
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes. Very comfortable for our group of 8
Was the yacht well ventilated?
Yes. AC worked well!
Was the crew friendly and accommodating?
Yes. Dwayne and Olga were great!
Was the food good and well presented?
Yes. Olga did an excellent job with all aspects of our 1 week charter.
8. Additional comments about the yacht and crew?
We’d all like to see them again!
Cruising Area
Did you like the area you chartered in?
BVIs the best!
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
2 years
VI Sailing Concierge Team
Name on Your Reservation: Daniel Talbert
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Chaos Interrupted
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? yes
VI Sailing Concierge Team
Name on Your Reservation: Glista
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Nauti Dig
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Good communication and you delivered on everything we were hoping for, we had done this by ourselves in the past, and, it was a very good experience. Thank you.
Would you book your next yacht vacation with Virgin Island Sailing®? Yes