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VI Sailing Concierge Team
Name on Your Reservation: Patrick Burson
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: Saralin
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Yes
Did the staff do a good job familiarizing you with the yacht and its equipment?
Yes
Was the yacht clean and in good working condition?
Yes
Was the yacht's cooking and cleaning equipment sufficient?
Yes
Was the yacht well ventilated?
Yes
Cruising Area
Did you like the area you chartered in?
Yes
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May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Possibly next year
VI Sailing Concierge Team
Name on Your Reservation: Fred Osborn
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: KRUZEN II
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Kristi & Jim welcomed us warmly; Sherri and Tara gave his tips and connections that we needed; Scubi, Melli & Walter were thoroughly professional in their briefings and their answering our frequent inquiries about the boat. They each knew the boat through and through and several times talked me through seemingly unfathomable problem solving.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Scubi's operations briefing was one of the best I've attended in my years of chartering.
Was the yacht clean and in good working condition?
This was a one-year-old boat with more conveniences and gadgets and gilhickies than i've ever seen. All worked wonderfully, especially when we got guidance from Melli or Walter on things we needed to learn about.
Was the yacht's cooking and cleaning equipment sufficient?
Certainly was! Microwave, coffee maker, toaster, ice maker, WATER MAKER! first time EVER that I've lived on a sailboat and not had to ration fresh water use. Wow!
It's got more conveniences than my own home!
Was the yacht well ventilated?
We prefer ventilation to air conditioning. The yacht had small windows and hatches but they were surprisingly sufficient. The wind blew consistently.
During the torrential rain in a frontal passage, we'd neglected to close the main sliding door to the salon. With the wind shift, a lot of rain got in and we had standing water in the salon. That's a learning that we'll keep in mind next time!
Additional comments about the charter company and yacht you chartered?
VIYC was one of the best charter companies we've used. They keep their word and honor their promises. They promptly fix stuff and immediately talk us through solvable problems. They know the boat, the waters, and sailing area, the culture.
We have used VI Sailing several times in the past. We have come to respect their professionalism, their approachable nature, and their knowledge of the industry and the various charter companies that they represent.
Cruising Area
Did you like the area you chartered in?
We were hoping to include the BVI in our travels, but a resurgence of COVD- related lockdowns closed the borders to charterers.
So we circled St John twice and used the National Park Moorings almost every night. The cruising guide was an important tool. The chart screen (we called it "Harry Plotter") was easy to use and solved many a navigation problem. Beautiful beaches; quiet coves; exciting hikes; frequent use of SUP and kayak; snorkeling everywhere; dinghy access to all sorts of fascinating places....
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We had such a good time on this trip that we're thinking our every-two-years plan does not give us enough. So we're contemplating early next year 2024, instead of waiting until 2025.
While we enjoyed the USVI this time (we've chartered in the BVI, Belize, Tahiti, Mediterranean, Windward Islands, Scotland, England, Spain, Pacific North-West.....) we noted that the BVI have more kid-friendly and interesting places (The Baths; The Indians; Foxy's; Bitter End; Norman Island Caves...).
VI Sailing Concierge Team
Name on Your Reservation: Fred Osborn
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: KRUZEN II
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Working with Joann, Kimberly, Kayla, and others was a delight. They are knowledgeable and competent certainly, but its their personableness and responsiveness that makes it such a pleasure to work with them.
Would you book your next yacht vacation with Virgin Island Sailing®? Plan to.
VI Sailing Concierge Team
Name on Your Reservation: Melanie Shaffer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Free Ingwe
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
YES!!!
Was the yacht well ventilated?
Yes
Was the crew friendly and accommodating?
WONDERFUL!! We could not have asked for a better crew!!! They were fun, informative, waited on us hand and foot. GREAT experience!!!
Was the food good and well presented?
OMG YES!!! Over the top!!!
8. Additional comments about the yacht and crew?
We had SO much fun!! Attentive on all activities, whether we were on front of boat or in the water or during meals. They made excursions seamless and handled all activities extremely well!!
Cruising Area
Did you like the area you chartered in?
YES; would revisit BVI
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Will let you know!!!
VI Sailing Concierge Team
Name on Your Reservation: Melanie Shaffer
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Free Ingwe
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
Excellent!! Very quick to respond; answer questions; offer advice. Would highly recommend!
Would you book your next yacht vacation with Virgin Island Sailing®? Yes!!
VI Sailing Concierge Team
Name on Your Reservation: William Camera
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Ocelot
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? Yes
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Somewhat Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Would you book your next yacht vacation with Virgin Island Sailing®? Yes.
VI Sailing Concierge Team
Name on Your Reservation: William Camera
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Ocelot
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
Yes very!
Was the yacht well ventilated?
Yes.
Was the crew friendly and accommodating?
Absolutely. We can’t imagine anyone working harder than Capt. Tim and Chef Zara!
Was the food good and well presented?
The food was amazing and catered to everyone’s dietary requirements. It was presented beautifully and was delicious.
8. Additional comments about the yacht and crew?
Capt. Tim and Chef Zara went out of their way to make us all feel comfortable and happy. They went above and beyond our expectations. They were friendly and accommodating and gave us our space for family time.
Cruising Area
Did you like the area you chartered in?
Yes. What’s not to love?
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Maybe January 2024 or 2025.
VI Sailing Concierge Team
Name on Your Reservation: Allan D. Evora
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: My Irish Lady
Charter Company & Yacht
Please answer the following questions pertaining to the charter company and the yacht you chartered.
Rating of Charter Company & Yacht: 5
Upon arrival and during your charter, were the staff of the charter company friendly and accommodating?
Definitely. This has been our best bare boat charter experience in the last several years. I loved the idea of a concierge service and receiving all of the materials in advance. Also recommendations on insurance and making paying easy.
Did the staff do a good job familiarizing you with the yacht and its equipment?
Scooter was the best!
Was the yacht clean and in good working condition?
Yes. No complaints.
Was the yacht's cooking and cleaning equipment sufficient?
Yes.
Was the yacht well ventilated?
It seemed so. There were a couple of days where the heads seemed to have a little backfill. In general, the head situation on boats are not always the best. Everything worked as supposed to and we tried to keep the hatch in the head open to help with ventilation. The Leopard design is really good for the main salon as far as getting cross breeze through.
Additional comments about the charter company and yacht you chartered?
No complaints except we had an engine that was generating a water flow alarm at low RPMs. It was looked at by Scooter, but still persisted. Loved the bean bags. We wish more yachts had been bags on them. We were not a big fan of having 2 sheets for the main vs. a traveler and a single main sheet, but it was fine.
Cruising Area
Did you like the area you chartered in?
Yes. Mainly sailed around St. John and out in the open water south of St. John and St. Thomas. Snorkeling and standup paddling were great.
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
Probably March or April of 2024. We would like to explore the BVIs.
VI Sailing Concierge Team
Name on Your Reservation: Allan D. Evora
Are you the Lead Charterer or a Guest? Lead Charterer
Boat Name: My Irish Lady
Virgin Island Sailing® Team
Please answer the following questions about your experience working with the VI Sailing team.
Rating of VI Sailing Team: 5
Is this your first time booking with a charter broker? No
How was your experience working with your broker to book the yacht? Very Easy
After booking the yacht, how was your experience working with the Concierge Team? Very Easy
How would you describe the information provided in your Vacation Planner?
Check as many as apply: - Thorough
- Informative
- Easy to Understand
How would you rate the frequency and content of communication from our team? Good Amount of Communication
Additional comments about working with the VI Sailing team to plan your vacation?
The responsiveness (how quickly) of communications was noteworthy. Really made us feel like you cared and wanted to make sure we had what we needed at every step along the way.
Would you book your next yacht vacation with Virgin Island Sailing®? Most Definitely.
VI Sailing Concierge Team
Name on Your Reservation: Daniel Talbert
Are you the Lead Charterer or a Guest? Lead Charterer
Yacht Name: Chaos Interrupted
Yacht & Crew
Please answer the following questions pertaining to the yacht you chartered and the crew.
Rating of Yacht & Crew: 5
Was the yacht comfortable and clean?
yes
Was the yacht well ventilated?
yes
Was the crew friendly and accommodating?
yes
Was the food good and well presented?
yes
8. Additional comments about the yacht and crew?
Very good crew. would travel with them again
Cruising Area
Did you like the area you chartered in?
yes
Would you like to add any photos or videos to your review?
We may post these on our webiste with your review and / or use these for marketing purposes.
Use This Link to Upload Videos to Your Review
Afterwards, please be sure to click Submit on this review page.
May we post this review on our website? Yes
It is our pleasure to keep you informed of relevant specials / updates for your next charter. When do you plan to charter next?
not sure